David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I have never received a call from the business. Not sure how he has a call back rate of 100%read more

The team at NerdsToGo successfully recovered nearly all 3TB+ of data from my failing external…read moredrive. Chris was especially helpful, and the work was completed quickly and at a very reasonable cost. I highly recommend this business and will gladly return for any future computer needs.

Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more

One morning I was wakened by a call from my sister, she wanted me to read a "must-see" article…read more I got up, went to my work desk, where my Dell XPS Windows 8.1 64 Dual-Monitor Set up lives. I never turn my computer off. So, I pull up the article... I have the cell to my ear, the article on one screen, the desktop is on the other. While reading the article, the screen showing the desktop goes BLACK... I'm not alarmed... because this has happened before a couple of times in the past... the previous routine: 1) one of the screens goes black, 2) about 30-seconds later, the computer shuts down, 3) I restart, back in business BUT THIS TIME The computer reboots to a black screen with the grey words... "Unable to locate package boot" ... OH SH@T!!!! What is this?!?! I immediately told my sister I will call her back. For the next week I tried EVERY, and I do mean EVERY THING to get my computer back up and running. Every internet repair suggestion. Every software that proposes to be able to fix the problem. NOTHING! Still the "Unable to locate package boot." I was reluctant to try a Data Recovery company... because about 6 years ago, I had a computer crash and researched Data Recovery... and the initial prices I was seeing were in the $3,000 range, all the way up to $10,000. But... that was 6 years ago... I was desperate this time. So I delved into the Data Recovery tunnel again... and to my surprise, prices were CONSIDERABLY LOWER. The first company I called was a West Coast company, because of the VERY LOW PRICE they had posted. Second, I called TTR. I chose to go with TTR, although their prices were a little higher that the West Coast company, because the Rep I spoke with at TTR was more inquisitive, more thorough, more polite. He, David, explained to me why my crash probably happened. David was detailed from A to Z in what was going to happen from the time they received my Hard Drive to the my recovered data was returned to me. What David told me is EXACTLY what happened. The West Coast company may have been able to do the data recovery as well, but they lost me with the rude person I initially spoke with. Hey, maybe I paid a little more, but I felt I could trust TTR. And now that I'm back up and running (AND BACKED UP!!!!), the price difference was just a formality. Now I'm about to send TTR the drives I've blown out in the past.

TTR saved me big time! I was in the middle of writing my dissertation when my hard drive died on me…read moreand I found out I had foolishly not backed up my hard drive for 3 months. They very quickly recovered the data from my hard drive so I could get back

A complete waste of time - I feel cheated and scammed. My Mac M1 needed repair. I sent it to them…read moreand was told that my Mac would be completely unusable after their attempt for recovery. I waited and waited for their services and nobody reached out. I was told it would take 4 weeks to find out the status of my recovery... almost 3 MONTHS later of waiting I decided to reach out to them directly. After reaching out directly, I finally got a response. What was strange is that when they FINALLY responded it just felt like they had kind of forgotten about my Mac (that I sent in months ago) for repair and seemed to kind of play it off like they had been working diligently and "trying methods" the entire time. (Seems to me like they just completely forgot) Sure enough, after about 2 days (ironically AFTER I reached out) the tech let me know that my data couldn't be recovered. They then asked if I'd like to "recycle" the "scrap metal" (are you kidding?) or pay a shipment fee to get my "scrap metal" back. I ended up shipping it back. After a shipment fee and an incredibly long wait, I got my Mac and it looked EXACTLY the same as when I sent it in. (Incredibly WEIRD) - Something told me to try to boot it up. I booted it up and it was literally NO different from when I first sent it. After being told I couldn't ever use it again, and here I am, typing this review on the VERY SAME MAC THAT I SENT IN. I literally found a YouTube tutorial and it took me 2 minutes to solve the issue. A total waste of time and money. Never using their services again.

8A5E is the place. Awesome staff, elegant decor, appropriate vibes and the best Black Bean soup…read morenone to man. A true definition of Cafe.

Terrible service... I had taken my phone there for a repair. Battery trashed back screen broken…read more Employee gave the impression this was a routine fix said he needed 1hr. Came back 1hr later said is still fixing things needs a bit more time, no problem. What he didn't explain is fixing things meant another charge additionally. To sum it up I paid the same I would have at apple.. and now my phone doesn't work. Will be returning tmr morning to get my money back

had a shattered unusable screen and multiple problems with Apple support that left my phone unable…read moreto be fixed by other companies. Dell had it done in less than an hour and for half the price that some other companies quoted me. THANK YOU !!

If you lose your precious pictures because you did not back up your computer, Inspector Technic…read moreData Recovery is the place to go. Ronnie is just awesome! I dropped my Macbook one time and my hard drive failed. I took it to the Mac store downtown and the Macnician, and they were not able to recover the data. In fact, they referred to companies charging upwards of $700 with no guarantee that my pictures would be recovered. I hated the thought of losing pictures of my 6 month old son. I found Ronnie on Thumbtack and he is incredibly personable. He made it incredibly convenient for me to drop off my drive and pick it up from him. He also charged a very reasonable amount for the data recovery (the best quote I had) and was able to recover all of my son's pictures and other archived pictures that I thought were just gone forever. He did all this very quickly (within a week) and just provided excellent service. He is the epitome of what a small business is all about. I highly highly recommend him for your data recovery needs!

I have had several computer and data recovery issues over the past few years, and each time Ronnie…read morewas extremely professional and knowledgeable about solving my issues. Not only was he able to recover the data from my crashed computer at a VERY reasonable price, but he was also able to recover files from a failed portable hard drive for my sister several years later. His patience and level of explanation during and after the recovery process were very thorough and helpful. I'm grateful for all of his hard work and his willingness to answer any questions, even well after the project was complete. The company offers a variety of technological solutions which are SUPER helpful and range from small, quick fixes to major, recovery and server creation options. I have recommended Inspector Technic to several friends and family members who were satisfied equally or greater with the level of care, delicacy, and professionalism provided. I will most certainly be back whenever I have a computer issue or need technological advice.