Terrible service... I had taken my phone there for a repair. Battery trashed back screen broken. Employee gave the impression this was a routine fix said he needed 1hr. Came back 1hr later said is still fixing things needs a bit more time, no problem. What he didn't explain is fixing things meant another charge additionally. To sum it up I paid the same I would have at apple.. and now my phone doesn't work. Will be returning tmr morning to get my money back read more

had a shattered unusable screen and multiple problems with Apple support that left my phone unable to be fixed by other companies. Dell had it done in less than an hour and for half the price that some other companies quoted me. THANK YOU !! read more

Outstanding service by Dell and his team. Repair of iPad charging port - not my first repair job with them. Quality repair work com ahead of schedule. Thanks Dell! read more

I brought my computer in for repair, paid the diagnostic fee and within 24 I received a call saying I needed a new motherboard. I approved of them charging my card to order one and waited for delivery. It was delivered and installed and I was told it was fixed and I could pick it up. I came in later that day to pick it up and was told once I booted it up and logged in, I should be set. I did just that and the issue was still present. I called back and told them the issue was still happening, they explained that they would need a couple hours to finish up the install, if I could bring it back (why this was not done in the first place is beyond me). So I brought it back and was told I would be able to pick it up the following day. I called the next day and asked if it was ready, I was told it was not and they would call me back later on when it was ready. This went on for a few days. I then called back and when I asked for an update, the person said they weren't sure when it would be ready. I asked if they could give me a call by the end of the day with some kind of update, which I was assured would happen. I did not receive a call so I called the following day and said, I spoke to someone yesterday and asked them to call me before they left to update me on when I would get it back, that didn't happen. He said the tech gave him some other story about where I said I would take it back for 2 days and give it back to them to finish, I was like, I never said that. Then I asked how much longer it was gonna take, I said it was supposed to be done last Wednesday and then u guys needed a couple more hours but it's now Tuesday and I still don't know what's going on. I said, if u guys don't know how to fix it, just let me know and I will take it somewhere else. He kinda chuckled and was like, that's not what were saying. So I said, well when can you guarantee it'll be ready, he's like I can call you tomorrow and let you know. I said, why can't you tell me today? What extra information are you gonna have tomorrow that you don't know now? Do you need parts? What's going on? He's just like, I just can't tell you today for certain when it'll be ready but I will be able to tomorrow. I said ok, if I hear from you tomorrow and you can not give me a solid date, I'm just going to pick it up and take it somewhere else I received a call the next day and was told that they still didn't know what was done but they were going to try another thing and if they could fix it by the afternoon the next day, they wouldn't be able to fix it. That day came and I was informed they couldn't fix it. So in the end I wasted $$ on the diagnostic fee (which was not correct anyway, not sure what they diagnosed) as well as 2 weeks of time on my repair. Will never go back to this business read more

DO NOT GO HERE FOR IPHONE REPAIR. The battery they replaced blew up in less than a year. They damaged my Face ID while trying to repair the battery. I went to CPR Cell Phone Repair Chicago in Westloop. They had to redo the damage. I repeat. Be cautious of this place. read more

This place is GREAT. They were very welcoming, kind, and very helpful. I broke my iPhone 11 this morning, they repaired in 35 minutes and it was absolute worth it. Didn't spend much money and the service was very good. Thank you again!!! read more

Thing break. I get it. But I now have no phone. My iphone 6s was running out of juice quickly so I took it to replace battery. First of their batteries was "a bad battery" and they ordered a second. Second battery stuck the iphone on the apple logo....For 12 hours. I had to cut my losses and returned to get my original battery. Now my phone doesn't work. They said it was software - But they blamed bad batteries the first two times. And now..........I have no phone. No offer of compensation for returning me an unusuable phone. They got the second star because they were not rude, but patronizing them cost me. read more

I gave them an external hard drive to see if they could do something to figure out the issue. after eight weeks still there was no response really bad service and just cost me $45 and do nothing. I would definitely not go here ever again. read more

I am very confused about the positive reviews. This place was overpriced, came with "no guarantee" because of the "water damage we fixed 100%..." Isn't 100% by definition a guarantee? I have had plenty of experience cracking my iPhone and never has the screen actually fallen off after just one slight crack. I hate to say things that begin with "well in NYC...," but well in NYC, they fix my phone for like 50 and it's a legit fix. Still I would not call this a scam. They were honest and I was just too complacent, tired and desperate. read more

USE THEM AT YOUR OWN RISK. I took an iPhone 6 in with a cracked screen for replacement. The phone worked fine, just cracked. When I got it back, which they said they tested, it now does all sort of random things when your face is next to the glass- dialing numbers, trying to FaceTime or muting the phone. When I told them they said we've had that before, just bring it in, which I did; they said they fixed it, tested it again but same problem. So now I've travelled to them, given up my phone for two days, I'm out $119 dollars and now I have to go to Apple and replace the phone for who knows how much just because I thought they knew what they were doing. read more

Nice ppl! Great customer service. They fixed my phone fast and price was fair. I will definitely do business with them again. -Harley read more

I was in Chicago for a first when the cold numbed my fingers and BLOOP there goes my iPhone, creating a lovely ishatter amongst the pretty Chicago skyscrapers. Luckily I turned to Yelp and found this gem of a place. What attracted me to this spot was the locality of it, to my hotel of course and the high reviews. The yelp deal also had me swaying to the business. I called immediately after searching the place and the voice on the other end was very comforting in letting me know appointments are welcomed and that the return time was to be 30 minutes at max with appointment. I scheduled an appointment for that same day, called by 10am, had appointment times from 11 on. I showed up, filled a small sheet of paper which entailed all the basic info and what type of repair I wanted. I went with the lcd screen repair which makes for the best repair. The service was to cost me 99.99 without tax. I asked if there was a spot to enjoy a meal while the repairs went on. The gentlemen attending to me informed me of probably the best spot for breakfast by far, that I had on that trip. I returned after breakfast and phone was complete. Quick and easy. Worked just as if nothing ever happened. Purchases that yelp deal, $20 for $30. Used that, and had to pay $76 besides that coupon deal. Wasn't an expected expense on the trip but felt good that the service was quick and let me go on with my day. Definitely recommend the place to anyone. read more

The price to fix a broken iPhone 6plus is more expensive than the Apple Store, which may be for market reasons beyond this business's control. I am amending my prior much lower rating to account for the decent communication I subsequently received from this store. Overall, I'm not sure this is the most competitive shop for iPhone repairs. My best advice is to call in advance and be very clear which model you own. Doing so could save you time and headache later. read more

Great customer service! Had to get my phone fixed twice after a small issue, these guys were able to fix it quickly and efficiently all while be super understanding of the problem. Hopefully won't break my phone again but if I do I know where I'm going! read more

Just left there on a Friday afternoon and while there was a rush of people dropping off phones, they were professional and courteous. Phone fix was prompt and everything is working. Used a Yelp deal to save even more than their low prices. Will recommend to my friends. read more

Great place to come get your phone repaired. I had a cracked screen they charged me $60 with the yelp deal and had my phone fixed in 30 minutes read more

Computer mishaps are never fun. Seems my Windows download (which I couldn't avoid by the way, my PC was just overtaken and the download just happened) was corrupted. There was a little communication challenge - I thought I'd get my PC back in two days but I didn't realize their diagnostic process was a little more thorough than I anticipated and even though they are open on Saturdays it's not a working day. I appreciate the diagnostic process is thorough. Better to be thorough than fast. All in all it turned out really well and I'm very happy with their 30 day warrantee. I try my best to work with small businesses especially local ones so I'll be back for future repairs for sure. read more

To get an IPhone screen repaired without Apple Care is $125.00. With a price of $79.99, the price alone was appealing, but then the guy told me it would only take 20 minutes to repair...SOLD! Reasonable and FAST! read more

Super fast and quality service! I cracked my screen and ruined the LCD while traveling for work. I needed a repair ASAP and they had my phone ready in 30 min. Great prices too! Come check them out! read more

Quick and easy fix. Complete home button replacement, $49.99, 40 min wait. Can't beat the price and quality! read more

So my work laptop screen broke. I brought it in, they ordered & installed a new screen, and after working on it, they reported that the new screen didn't "work". So they put back the old screen, and suddenly THAT didn't respond any more. They damaged the motherboard somewhere in the process. So, laptop is dead. Before I brought it in, the screen was just cracked. Afterward, the motherboard is wrecked. Dale is great but I'm not sure he could have prevented this. Upsetting & stressful. Proceed with caution. read more

My Iphone 6 screen was shattered but I decided to continue using it like that and did for a few months but then I dropped it again and the screen turned all crazy with colorful lines all over it. I couldn't use it because I could barely see behind that and when I touched it would do things I didn't try to do like text and call people. I'm not due for an upgrade and I remembered this place fixes phone screens. I called and they said it would be $109 plus tax and could be fixed in half an hour. I took it in, went to get a beer, and when I came back it was ready. They ask you to check that the buttons work, that you can send a text, make a phone call, take a picture and a video. Everything works well so far. I thought it was a bit expensive, but waaaaaaaaaaaaaay cheaper than a new phone and very convenient. I will go back. I know I will break more phones in my near future. read more

Avoid at all costs. I brought in an iPhone 5s for a screen and front camera replacement (due to malfunctioning, not damage). They replaced the screen and camera to a tune of $150. I realized immediately after that the proximity sensor (which is part of the front camera) was not functional. I took it back numerous times to have it fixed to no avail. After they said they put in a faulty camera, they then claimed there was water damage to the phone, which is not the case. It seemed like they were grasping at straws to come up with excuses. The sensor was working before they touched the phone, and now it's not, but they won't take responsibility for it. Each time I walked into the shop, sometimes an hour after my last visit, the same kid looked at me like he's never seen a person before in his life. One time he told me they never replaced the camera and then immediately asked me what work they did on it. The customer service here would be laughable if it weren't so aggravating. I've given up on these jokers without resolving my issue. I guess it may be time to upgrade phones. read more

Very happy with the service. My computer was diagnosed, fixed, and returned to me in 24 hours. Plus, the cost to repair it was much less than I thought it would be. Would highly recommend! read more

I took my iPad with a smashed glass to Chicago iRepair for a fix. I dropped it off late one evening and it was ready by the next day. Anyhow, Now my iPad works and looks like new. Thanks to Dale and the others at iRepair, they are totally friendly and professional and did great work. read more

I highly recommend Chicago Repair. The service was impeccable, the shop representative was even better than the repair. Courteous? Kind? Friendly ? Yes to all three & then some. read more

Dropped my iPad at the gym...Took it to Chicago iRepair Dale said it was the worst he had seen. Very next day I pick it up like brand NEW! Thanks to the staff at Chicago iRepair!!! read more

Great service! Fast and thorough! My daughter's iPhone 5s had a shattered screen that they replaced without a problem.

Told me they could look at my computer and see what was wrong with it in two days. So I left it there. Two days later they said they had no idea when they could look at it. So I picked it up. Waste of time and unprofessional. read more

Great service and quality. I had my iPhone 5s screen replaced within 30 minutes while I waited. I am very satisfied with the service.

Quick turnaround for an iPhone repair (had it back in 30 minutes!) Nice, helpful technicians. I did a pretty thorough price comparison for the cost of replacing broken iphone glass beforehand, and these guys were by far the best price. And they did a great job!! read more

The service is horrible. The person evaluating how your phone is going to be fixed is NOT the person fixing the phone. So how does he know what needs fixing and how much he must charge? I came in because my screen was lifting up from the phone. NOT a single crack, NO issues with the screen AT ALL. I was charged 89.99 but got the yelp $10 off coupon. I was not told that the screen was going to be replaced, it seemed like a matter of adhering the original screen back down to the phone. When I came back and the phone was fixed, the screen was replaced. My original screen that had nothing wrong with it had a protector film on it. I asked a simple question because I had not known that the screen was replaced why the film protector was gone. And the response was, "what do you want me to do?" (This is in front of my 2 young children who were with me). The thing that REALLY BOTHERS me as well is that they ask for your password which makes me uneasy. All confidential and personal information is in your phone. I would believe they would be professional by not looking into anything or storing any PERSONAL INFORMATION, but who knows???? I will NEVER be returning here and would rather go to another place (or an apple store) where someone explains to you what is happening, they don't need your password, and does not give attitude when asking a simple question. read more

I cracked my 5s screen, but my phone was still working. Bought the deal on yelp, took it in that day after work around 5:30pm and they fixed it in 30 minutes. The guy who helped me was very friendly, they have a 30 day warranty. Better than getting your phone fixed at apple. read more

Brought my ipad here to get the screen repaired. Took it in around 10 and it was ready at 1! Great price and friendly service! Would recommend to anyone. read more

I chose to go to Chicago iRepair after reading the reviews of their business. I'm so happy I made that decision! As another reviewer said, I did a price comparison between them and other more well-known repair shops. Chicago iRepair was by far the most reasonable prices for the job. One of the great things about this location is that they take appointments. I called in around 2pm and I was able to make an appt for 5pm that same day. (Just a quick note, Chicago iRepair is in the same space as Chicago Ink & Toner, just in case you think you are in the wrong place) Upon arrival I was taken right away and was told it would be about a 30 minute wait (My iPhone 5S's LCD was broken). I was shocked when the employee came out in 20 minutes telling me that it was already fixed! They are so thorough in their repairs that they even go through a checklist with you to make sure EVERYTHING still works on the phone when they give it back to you (from the touchscreen to the camera to the headphone jack). I would highly recommend this business to all of my family and friends because of their excellent customer service, reasonable prices, and willingness to take appointments. I will definitely be going back for all of my iPhone repair needs. read more

Broke my phone when I took a bad stumble and fall. Glass shattered and the touch feature on the phone was lost. They were a quick fix! They fixed my phone in an hour and made sure it was working. They fixed it in under an hour and very professional. It was a bit expensive but I have no other place to compare it too. My phone is the iPhone 6 and it was $129 +taxes, to get it fixed. I don't have apple care or insurance. I thought I had covered my phone and it was enough, I guess that is why insurance is important. read more

Chicago iRepair was a lifesaver! In the middle of managing a large volunteer project my MacBook Pro locked up; nothing was accessible. My internet search lead me to Chicago iRepair. I phoned. Dale in his pleasant professional way suggested I bring it in. 3 hours later they had cleaned the operating system up and none of my data was lost. Thank you Nigel!! Thank you Dale!! read more

Had my phone repaired oI went to get my screen repaired a little over a month ago. A few days after my phone started glitching I automatically thought it was the phone and let it slide by for a few weeks. Last week it was glitching every time I used it. I emailed Chicago iRepair and they told me to bring it in to get it check out since I had a 120 day warranty (Sweeeet). I was in and out in less than 30 min! My phone works perfectly now. I highly recommend this place. read more

I dropped my phone and the screen shattered and was about to purchase a $900 to replace it! Glad I found them. My phone was ready in about $30 min and looked better than what I expected! Recommend 100% and if you schedule your appointment online you get $10 off. Forever customer!!! read more

They did a nice job fixing my wife's Samsung s5. I dropped off in the morning and picked back up in the afternoon. Decent cost given the complexity of the repair. read more