I thought my career was over after I dropped my Lacie raid drive and couldn't access the data…read more(which included many photo and video jobs including several weddings)! I was so relieved when I found Promise Data Recovery in my neighborhood. I was able to drop off my drive, consult with someone in person, then pick it up when they magically recovered EVERYTHING! I am so grateful to these guys. Great service, highly recommend.

I never write reviews, I think it is kind of lame. But the experience which I had, I would like to…read moreshare with other people may be it can help some one. Are you looking for the Data recovery or not. May be you will need it one day anyways. My Mac book crapped on me one day. All I was getting a folder with question mark. I took the book to Apple genius bar and they told me my hard drive was bad. Any how they installed new hard drive with fresh operating system for me since the computer was under protection plan. Mac recommended me to take the hard drive to some company for data recovery; they also referred me few name but those companies were in California. Here the problem was. I can not send my drive to some other city with out knowing who is looking into my personal data. Now my search begins for someone local. I picked up Yellow pages and start calling around. In yellow page most of the business which I called were closed down or asking too much for the data recovery. I used internet to find some local company and also called around for help. I dealt with the same scenario; most of the business never answered and few of them asked me too much. In my search and call around experience, I learned one thing. When a hard drive fails, it fails from software problem and hardware issues. Software problem are minor and local computer stores can handle the issue; however, if your hard drive have a hardware issue, then you are doomed. You need to take it to some Recovery Company because local computer stores do not go beyond software recovery. In fact guys, if you know little bit about computers you can do software recovery at home by your self. Just Google it. Also hard drive problems could be dead hard drive, drive making some noise. Finally, I found this one recovery company which was few minutes drive from my house named as Promise data recovery. Web site, http://www.promise-data-recovery.com, I decided to take the drive to them. They quoted me a grand for the recovery. One grand is too much for a domestic user like me but my unreplacing data was there so I decided to go ahead with that. I have to pay that amount after dividing it on three different credit cards once my data was ready. Here the whole point of this review. If your computer stopped working due to a faulty hard drive, then you need to figure out if the drive has a software issue or hardware failure. Find it out. Fix software issues by your self or take it to some local computer store. For hardware failure you do not have much choice. You need to take it to professionals and you are looking at minimum of a grand. Either get rid of the damage drive and forget about the data or wait until you have enough funds to come up with the amount and then find some one local.

CLean job! Recovered deleted security footage from a week ago. Drive was acting weird, DVR said…read more"corrup". Took 5 days, but we got the specific timestamps we needed. They also gave us MP4s, so no weird proprietary formats.

Used their remote data recovery for a formatted USB drive with my dissertation. I was skeptical…read moresince I'm not techy, but they logged in securely, found the missing files, and explained every step over the phone. It was fast, simple, and not nearly as scary as I imagined.

My drive crashed and i didn't know what to do . searched on the web and came up with proven data…read morerecovery. I'm glad i did, sent it in and i recieved immediate response. Told me my options and after recovery process almost everything i lost was put on new drive.service was quick and i was very pleased with personal service. I would give it 5 stars

I gave three stars based on the Yelp label for this rating: This company is okay. Not terrible, not…read moreexcellent. I dropped a running external hard drive containing important, non-backed-up data. I left my device at their downtown drop-off location. I received the results of the diagnostic evaluation and a cost estimate (around $1,500) about 3.5 days later. A hard drive containing my data arrived at my house 18 days after the initial drop-off. Pros: --They recovered 100% of my irreplaceable data. --They shipped the data on a new hard drive directly to my house, and the shipping time was fast. --They have a 10% student discount. --Their online document management system makes it easy to keep track of what you have agreed to/what their policies are as you're going along. --Due to their mistake, they ended up sending me a new hard drive for free. They usually charge for this. Cons: --After they sent the data to me, they e-mailed me basically begging for positive reviews. They offered a $5 Starbucks gift card if I would review them on Google Pages. --Your device must be shipped from the drop-off location, downtown, to a repair lab somewhere "In Chicago." Versus a recovery company that has you bring your device directly to the lab (ACE recovery in Chicago does this), this might add to your wait time for a diagnosis. --Communication was sometimes slow. I left one phone message on both day 1 and day 2 after drop-off asking for an update on the status of my case (e.g., "Can you confirm that you got the hard drive?"). These calls were not returned. When I finally spoke with Mark on Day 3 he said he would e-mail me a report in "2 minutes" and it took 1 hour. --They seemed disorganized. I specified on one of their forms that I would rather provide a new hard drive than purchase one from them. They did not honor this.

A complete waste of time - I feel cheated and scammed. My Mac M1 needed repair. I sent it to them…read moreand was told that my Mac would be completely unusable after their attempt for recovery. I waited and waited for their services and nobody reached out. I was told it would take 4 weeks to find out the status of my recovery... almost 3 MONTHS later of waiting I decided to reach out to them directly. After reaching out directly, I finally got a response. What was strange is that when they FINALLY responded it just felt like they had kind of forgotten about my Mac (that I sent in months ago) for repair and seemed to kind of play it off like they had been working diligently and "trying methods" the entire time. (Seems to me like they just completely forgot) Sure enough, after about 2 days (ironically AFTER I reached out) the tech let me know that my data couldn't be recovered. They then asked if I'd like to "recycle" the "scrap metal" (are you kidding?) or pay a shipment fee to get my "scrap metal" back. I ended up shipping it back. After a shipment fee and an incredibly long wait, I got my Mac and it looked EXACTLY the same as when I sent it in. (Incredibly WEIRD) - Something told me to try to boot it up. I booted it up and it was literally NO different from when I first sent it. After being told I couldn't ever use it again, and here I am, typing this review on the VERY SAME MAC THAT I SENT IN. I literally found a YouTube tutorial and it took me 2 minutes to solve the issue. A total waste of time and money. Never using their services again.

8A5E is the place. Awesome staff, elegant decor, appropriate vibes and the best Black Bean soup…read morenone to man. A true definition of Cafe.

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

used them to recover an old Samsung T7 SSD with encrypted files.noy only did they unlock it, but…read morethey also gave me a clear report on what was recovered. super professional, quick and they didn't pressure me into anything

I dropped my laptop on the pavement a few days ago and was devastated because the last time I had…read moreto get my computer repaired it took many weeks. I called Triple Check Techs and an extremely knowledgeable person answered the phone. He asked me a few questions and then told me how I could go about fixing the problem by getting an inexpensive device from a computer store. Rather than taking my computer and doing a fairly expensive fix the man helped me get my problem fixed in less than 30 minutes for $30. I will 100% use Triple Check Techs for all of my computer repairs in the future.

My laptop refused to start up on a Saturday afternoon, and of the 4 or 5 local businesses I found,…read morethese were the only guys who picked up the phone. (One other place had an answering service.) It sounds like the business is run out of the various techs' houses; they prefer to pick up your computer and the fee for doing so ($69) is applied to the service. Tim came by a little later than he'd said (well, it was a Saturday) and was polite and professional. He called Monday with a price; computer was repaired the next day and dropped off where I work. There's a 30-day warranty for most work. Included in the $190 or so price: removing a virus, providing advice on how I got it, a reminder that our internet provider gives customers free antivirus software, a complimentary data backup, and pickup/dropoff. Hope I won't be back soon, but I'll call these folks again if I have troubles. Checks and credit cards OK.

The team at NerdsToGo successfully recovered nearly all 3TB+ of data from my failing external…read moredrive. Chris was especially helpful, and the work was completed quickly and at a very reasonable cost. I highly recommend this business and will gladly return for any future computer needs.

Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more