A great professional, courteous and effective device repair service at an excellent price! I…read morebrought in my PlayStation two and android phone because of power problems in both devices. Sandy offered a free assessment at the meeting I scheduled very easily online. Sandy determined that my phone just needed a new battery, and he expedited my purchase of the correct battery through Amazon with no service charge. He fixed my PS2 at a good price, including the power issue and cleaning the interior. Both devices now work perfectly, and now I don't have to throw out 100 video games! Such a great asset to have, this service! It's so clutch to have a reliable device repair shop owned and operated by a local family business with such a knowledgeable and skilled technician. I will be bringing all my future device repair needs to Dr. Apple, including my iPhones and home theater devices, and I will be recommending Dr. Apple to friends and family!

Wasted 350 dollars for a broken display screen afterwards. This is crazy please dont go for fixing…read morehere

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

The Spanish girl that works there has a nice NARGUS ! And speaks spanish very well. Great placeread more

From the owner: For 35 years we have been your one stop for all prepaid plans, international calling plans,…read moreunlocked phones, phone and computer repair services! We carry many unlocked phones for sale, screen protectors, cases, chargers, cables and accessories. We also offer top of the line phone, computer and game console repair services. We carry hundreds of parts in stock for many devices, allowing us to offer same day repairs on many phones!

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

The service was quick wonderful and affordable would definitely come back to this location for any…read morephone fix.

New address is 80 Washington Street, Middletown CT Quick, Helpful, Knowledgeable and great prices!read more

Fantastic. Quick. Great Price. The 5 star reviews are no…read morejoke. The last time my household needed a new iphone screen we were able to get it done at our local Staples for about $120. Unfortunately, this time we weren't so lucky in that, they never know what phone models they're equipped to prepare and even if you called and said "can you fix my iphone 7" they gave you some "well, we get a shipment twice a week and we don't know what it contains" BS. We even said "well, can you order a screen for my phone?" but they said no. Fortunately we were heading to Middletown for lunch on a Saturday and we knew this place was very close to our restaurant of choice. We gave a call and the friendly guy said he absolutely could fix the phone in about 20 minutes, for far less than Staples. In and out in 20 minutes for $80. This will be our go-to place for phone repairs going forward.

t's extremely rare that I write testimonials. However I need to do it…read more Here my story. My iMac computer broke when I tried to install a new dvd drive. as I was trying to fix it,I broke. It was at the point it would have cost me over 800 bucks to fix it. I called around, some places never called be back or they wanted a ridiculous amount of money to look at. As I was doing research on repair places I came across Computer Serenity. Robert called be back.I explained the problem. He said he would come out and look at. I was so impressed that he would come to me. I wouldn't have to lug the big heavy computer out some where. He looked at while he here. He explained to me what was wrong in easy to under stand language. He told me how much it would cost it. I was extremely happy with his price. Now keep in mind I was just going to through out the computer. Robert was able to repair it. He brought it back to me. That was so awesome. He was easy to talk to. He got back to me in a timely manner. It's very rear when someone impresses me . I have to say Robert did. I would say if you have any computer problems or phone problem. or networking issue. I Would say give Robert a call. Don't hate your self for not calling for your computer issues

Rob from Computer Serenity completely exceeded my expectations. He arrived at the house on time. He…read moremounted my tv with the mount I had purchased from Amazon but then showed me how he could make the tv look so much better by concealing the cords but this would involve installing a new power outlet. SCORE! I needed to have this done all along and never actually did it. I was planning to have the tv mounted, buy a long cord to plug it in and then once I had the chance, I'd get that outlet installed to make life easier. I didn't realize this at time but when I purchased his services on Amazon, I didn't just hire any old person to come and mount my television. I hired a licensed electrician! He installed my power outlet, mounted my television, concealed both the power and cable wires and even marked my electrical box in the basement! He did a hell of a lot more than those Geeks at Best Buy! (That's a fact, btw, I'm speaking from experience). There was an additional charge for installing the power outlet but it was a very reasonable price. He was very patient, didn't rush through his work and made sure we were happy . This was a very positive experience. All in all, I ended up winning! Thanks, Rob!

I have very mixed feelings about this location. The first…read moretime I came here (back in September), I was told that if I dropped my phone off before 3pm it would be fixed the same day. I arrived a little after that, and my phone was repaired and ready the next day with no issues -- so my first experience was positive. Four months later, my screen started malfunctioning with no physical damage, which should have been covered under warranty. I scheduled an appointment online for Monday, drove 30 minutes, and when I arrived the store was closed, even though both the website and phone system still said they were open. There was no notice or update. I called the next day before driving there again and was met with attitude about them not notifying anyone they had been closed. When I arrived later that afternoon around 4:15pm to drop off my phone, the entrance still wasn't shoveled. I had to climb through snow just to get inside. The next day, I was charged $99 by my insurance because the claim was automatically changed from "warranty" to "accidental damage," even though the repair was not accidental. (This was done by the insurance company, not the store.) When I went to pick up my phone, I was told my SIM card tray was missing -- which was not true, as it was in the phone when I handed it over. It was inside an OtterBox-style case that snaps together, so it couldn't have just fallen out. The employee I originally gave the phone to claimed it was never there, while the employee helping me at pickup (who was much kinder) offered to order a replacement. I ended up ordering one myself because either way I would have had to wait two days -- but if the store ordered it, I would have had to drive 30 minutes back to pick it up. It made more sense to just pay the $6 and have it delivered to my house. That said, I want to give huge credit to the second employee who helped me with the insurance issue. He spent nearly an hour on the phone fighting with the insurance company, dealing with dropped calls and transfers, all while still helping other customers, just to make sure I wasn't wrongly charged. He didn't have to do that, and I truly appreciate him for going above and beyond. Because of him, my experience went from incredibly frustrating to being handled with genuine care and effort. I just wish the overall process, scheduling, and communication, was more consistent and professional.

Called to get price on laptop repair and was quoted $300. When I went into the store they said…read more$550. The tech was rude and not helpful at all.

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

I really wish I could give them ZERO stars, or even a negative rating. If you want something done,…read moredo not call these people. I paid for a TV wall mount installation at Walmart and Walmart sent me to this company. Day 1, 4 hour window 9-1, no one showed up! 2 hours on chat with them getting nothing but excuses. Day 2, scheduled and confirmed for 4pm, tech assigned. No-show again! Another 2 hours with them constantly saying "I know how you feel" no they don't. Finally filed a complaint with Walmart. Even the tech I finally got to install my TV mount said they're horrible and he's heard so many horror stories! Save your time and your sanity, call someone else!!!

Worst company to deal with! They Changed my scheduled appointment 4 times before they completely…read morecanceled BUT their disclaimer says I would be charged if I Canceled because their technicians time was valuable! apparently mine is not! Technician called me from Boston at 8 am to change the time as well. Boston is 2 hours away!!! Rude and incompetent as well! I was forced to use Hello Tech by Xfinity BTW