I sent in my Seagate Barracuda 2tb drive after it suddenly stopped being recognized by my computer…read more The recovery process took a little longer than expected, around three weeks instead of two, but in the end they recovered nearly everything. Even though the rep wasn't always quick to respond to emails the results were worth the wait!

This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

Very helpful. I haven't been here in quite awhile And I wasn't sure it would still be open. I was…read morethrilled when I saw it was. They are so nice and friendly here. Service is fast and on point.

I called to ask for pricing and appointment availability to replace my battery. I was given…read moreinformation right away and scheduled the service easily, I dropped off My phone and came back in one hour. The service was complete and my phone is working great with the new battery. Great customer service and very friendly. I would highly recommend this business for electronic repair.

Dishonest and unprofessional. I would not recommend this place to anyone. I took my phone here…read moreafter falling in a pool for 3 seconds. I have an iPhone 12 pro max. FaceID stopped working and there was a little bit of condensation I could see in the cameras so I took it in to have it dried out and looked at. When I received my phone back FaceID still didn't work which was fine because everything else did and I plan on getting the 14 when it is released. Between the shop and my house (20 minutes) a bright line appeared on the screen. I explained this to them and they said "It wouldn't be from the water since the water was gone when it happened." After looking at it again the next day they proceeded to blame me and say "you must have damaged it between leaving here and getting home." Unwilling to accept responsibility they wanted another $209 on top of the $130 I paid for the initial repair. Amazing right? Some other unprofessional notes were not answering their phone for an hour and not operating within business hours forcing me to wait outside in 100 degree heat until someone answered the door when we agreed on a specific drop off time. .

had some issues with my custom pc after i moved: it wouldn't boot and cory saved the day!! fixed…read moreit in less than 24 hours ‍ reasonably priced and fast to respond! definitely going back if i had more issues 10/10 would recommend. he's also super kind!

My 2nd gaming build from Cory. This one is a build for my son. He did an amazing job like always…read more Don't hesitate to give Cory a call he is 100% trustworthy and he's work speaks for itself.

Head and shoulders above the competition. For more than 20 years Nabil and his folks have been…read morethorough, thoughtful, very experienced and able to think outside the box. They have responded quickly to my occasional crises and have consistently served my best economic interests with fair pricing rather than pitching products or services that are not genuinely necessary. Most of us have a functioning capability to use our computers in the same way that we know how to use our cars, and in both situations, we need people we trust to take care of these devices that are too complex to understand and service ourselves. I have complete confidence that Nabil and staff will take good care of me with integrity as well as expertise. Charles R. McCormick, MD

Went there looking to recover data on a locked up thumb drive that in my computer would not show…read moreup. He looked at and said it would be expensive to recover, about $119/ hr, could take 3 hrs+. I said it's probably not worth it though there was a lot of things there I didn't want to have to "rebuild". He advised me that there might be programs on the internet that could help and to look around. I found one and got Everything recovered, for only $98. and it did take 3 hrs. I respect his honesty rather than trying to "sell me a bill of goods". If anything else comes up I'll be sure to return.

My MacBook 2021 had a failed SSD that contained all my projects and personal photos. SalvageData…read moremanaged to get back 100% of the data. The only downside was that the updates weren't always immediate, i had to call a couple of times to check progress, but overall i'm really happy with the outcome.

This place does gaming console cleanings. I've had my PS5 for years now and it was located on the…read morefloor where it was sucking up all the pet fur and dust causing the darn thing to overheat and shutdown. I took the PS5 to Ez Fix, and according to Adan, it was going to also need a heat sink cleaning too. How it works is you pay a deposit for a diagnostic. What your electronic needs, they tell you how much it will be, and your diagnostic goes towards the repair and labor. I know it's not revolutionary, but I've always liked that business model. I received my PS5 5 days later, and it now works without any hitches. Adan also suggested I place the console in an elevated position away from feet level. I'm satisfied with the repair they did, and I will be inquiring to them about future repairs.

I paid money to him for computers and he chose to rip me off…read moreI sent him money via Zelle and he decides to block me All attempts to reach him to refund my money has proved futile yet he posts on ebay all the time I advice you stay away from him...NOT Trust worthy I am already getting the COPs to be on him... I've attached all that went on with our transaction details to this review NOT to be Trusted!!!

What a find!! Friendly and knowledgeable. Fixed my computer on the spot. I highly recommend this…read morebusiness!

This is the BEST computer repair shop I have ever been too. Best customer service as well. Kelly…read morewas incredibly helpful and saved me from losing my job as my computer had a problem that Best Buy and Geek Squad and other places didn't want to help me with.. Unless I forked out hundreds of dollars. These places didn't even want to answer any of my questions. There are good ppl and services still out here and this place is definitely the spot. I would HIGHLY recommend this place for any tiny tech issues and big ones too. Again, thank you Kelly for your amazing service/ help and most of all thank you for CARING.

Fast and friendly. Our computer seemed like it needed to be cleaned up and refreshed. Definitely…read moremy first choice.

My computer caught an issue when running a Windows or Lenovo update and wasn't able to log in…read more Likely a simple issue in the tech world but needed some outside expertise. My first choice with good ratings said they would need to keep my laptop for a couple weeks. That wasn't agreeable with me, so I ended up going to ComputerLink. ComputerLink said they may have my laptop fixed by Monday but definitely within the week. I didn't hear from them during the week and returned on the following Saturday - and they didn't even look at it at all. Needless to say, I was a pretty perturbed. The tech called me on the following Tuesday to let me know he's working on my laptop and will call me back when it's done - and I never got a call back. So I again go on Saturday to get a status update on my laptop and they said it's been done - but they didn't call me. They charge $80/hour and charged me for 3 hours. I would think they would call me to let me k is the estimate beforehand - especially if it's going over the initial hour. And highly skeptical it took 3 hours to fix. They took off $40 for their poor customer service but the good news is, they fixed the issue.