This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

Very helpful. I haven't been here in quite awhile And I wasn't sure it would still be open. I was…read morethrilled when I saw it was. They are so nice and friendly here. Service is fast and on point.

So here's the deal: I had this external drive that just quit on me. Wouldn't spin, wouldn't mount,…read morenothing. Figured i'd give this recovery company a shot, and boom - they sent me back all the data on a new drive. Whole thing took about two weeks. Thx!

Head and shoulders above the competition. For more than 20 years Nabil and his folks have been…read morethorough, thoughtful, very experienced and able to think outside the box. They have responded quickly to my occasional crises and have consistently served my best economic interests with fair pricing rather than pitching products or services that are not genuinely necessary. Most of us have a functioning capability to use our computers in the same way that we know how to use our cars, and in both situations, we need people we trust to take care of these devices that are too complex to understand and service ourselves. I have complete confidence that Nabil and staff will take good care of me with integrity as well as expertise. Charles R. McCormick, MD

Went there looking to recover data on a locked up thumb drive that in my computer would not show…read moreup. He looked at and said it would be expensive to recover, about $119/ hr, could take 3 hrs+. I said it's probably not worth it though there was a lot of things there I didn't want to have to "rebuild". He advised me that there might be programs on the internet that could help and to look around. I found one and got Everything recovered, for only $98. and it did take 3 hrs. I respect his honesty rather than trying to "sell me a bill of goods". If anything else comes up I'll be sure to return.

My MacBook 2021 had a failed SSD that contained all my projects and personal photos. SalvageData…read moremanaged to get back 100% of the data. The only downside was that the updates weren't always immediate, i had to call a couple of times to check progress, but overall i'm really happy with the outcome.

I purchased a brand new SD card reader for my laptop, and it ended up corrupting the files on 2 of…read moremy SD cards to where it said I couldn't retrieve them. I tried one computer place in Roseville that claims they specialize in data recovery, but was told "your files are corrupt, sorry". I decided to give Konicom a try, and they were able to get me ALL of the files, and it only took a day and a half! I was happy with their service and efficiency. Hopefully I won't need them again, but if I do, I will definitely be returning

Computer runs the world, so of course my computer crashed. I took the laptop to get it fixed…read more They quoted me at $120, so I said fine because all the other places charge about the same price. Next thing I know, I got a call about recovery data from my hard drive for $1000! On top of that, I got chared a $45 diagnostic fee. Are you kidding me?! So I went back there to grab my stuff, and decided to see if they can lower the price. I started to talk to the owner (chinese guy named Brian or Ryan) about my problem. He was a slick talker (must of been a salesman) and started going on and on about scratching noises. Of course, not knowing anything about computers, I said yes. The data recovery took over 2 weeks and I got nothing! I took matters into my own hands and did some research online. I went and bought a SATA to USB drive. I plugged the hard drive to the SATA to USB drive, plugged the USB to my computer, and made it my secondary drive. All my data showed up! My recommendation: if all else fails and you have to go there, watch out for the owner Brian or Ryan. Don't let him fool you into purchasing over priced services you don't need. Watch them diagnose your hard drive first before you make any final decisions. I GOT RIPPED OFF!!! These are their prices. It is better to make inform decisions than get ripped off! http://www.nodata-nocharge.com/DataRecovery_PricingGuide.asp?submenu=1

Fast and friendly. Our computer seemed like it needed to be cleaned up and refreshed. Definitely…read moremy first choice.

My computer caught an issue when running a Windows or Lenovo update and wasn't able to log in…read more Likely a simple issue in the tech world but needed some outside expertise. My first choice with good ratings said they would need to keep my laptop for a couple weeks. That wasn't agreeable with me, so I ended up going to ComputerLink. ComputerLink said they may have my laptop fixed by Monday but definitely within the week. I didn't hear from them during the week and returned on the following Saturday - and they didn't even look at it at all. Needless to say, I was a pretty perturbed. The tech called me on the following Tuesday to let me know he's working on my laptop and will call me back when it's done - and I never got a call back. So I again go on Saturday to get a status update on my laptop and they said it's been done - but they didn't call me. They charge $80/hour and charged me for 3 hours. I would think they would call me to let me k is the estimate beforehand - especially if it's going over the initial hour. And highly skeptical it took 3 hours to fix. They took off $40 for their poor customer service but the good news is, they fixed the issue.

With the demise of support for Windows XP I had to finally upgrade my operating system and also my…read morecomputer. Before doing so, I reached out to Deborah for her recommendations and thoughts on which way to go. After serious consideration and double-checking of the monthly budget, I decided to make the big leap (for me) to Apple. After getting the new computer set up, Deborah applied all of her mystical powers and years of knowledge in transferring over all of my Windows data to OIS in an easy (for me) manner. Because Deborah has extensive knowledge and familiarity with both operating systems she was able to breeze through minor glitches and setting issues that would have sent me into a frustrated tizzy. After everything was swapped over and working, she gave me a quick tour of the many software marvels and improvements that have come to pass since the inception of XP. This is my first Apple product and after two weeks I am certain that I made the best decision because everything is integrated and works seamlessly! I highly recommend using Deborah and will continue to use her in the future.

I highly recommend Deborah for computer repair and new installations…read more We at A.S.A.P. Electric have had her handle all of our service needs, from new installment of equipment and programs to viruses that have destroyed our computer hard drive. She has been able to come right to our shop, and not have to haul in our computer.(wonderful in itself) Thank Deborah Lois at A.S.A.P. Electric

When I entered the store, a nice man named Thomas asked me what I needed. He directed me to the…read moreservices desk and got me a chair. (My knees are painful.) I wanted a book to be spiral-bound. Thomas did the job very well. Thanks!

I know that every trip I make here, they will be understaffed, but, always helpful and friendly…read more Today I was helped by Cariana and appreciated her attitude and professionalism while getting my tasks done.

I dropped my Samsung S21 Ultra 5G phone and cracked the screen on June 16,2026. I researched…read moreSamsung repair service centers and found this place. The first service technician recommended that I should call my mobil provider to see if I have a protection plan in place. I made a call and found out that I do have a protection plan. Winstar and the uBreakiFix staff had my phone repaired and working in less than 2 hours. Took my phone in June 17,2026 at 12 noon. It was back in my hands by 2 pm same day. uBreakiFix saved me a lot of time and money. Great job! Thank you again!!

I used my Verizon device protection and was sent here for a cracked iPhone screen repair. I was…read moregreeted by a cheerful customer service representative. I didn't catch his name unfortunately. He was knowledgeable and helpful. He stated my phone would be ready in two hours or less. It was ready in a hour and a half. Different customer service representative helped me when I returned for my phone. He was kind and helpful, didn't catch his name either unfortunately. The value was awesome as it was free due to my Verizon Device Protection plan. Other places I called quoted me between $329 and $379 for this same repair! Highly recommend this place to get your screen repaired. They have a van to provide mobile service too!