I've visited this location a few times to donate and browse. It's not a large store, but like any…read morethrift shop, you either find treasures or not much at all. The prices are fair, and there's plenty of parking. 3.5 outta 5

Ok, so you know how Covid brought back the jigsaw puzzle pastime to the national consciousness?…read more Well, Goodwill now has a plethora of used puzzles that are in GOOD condition. This location in particular had a really good selection of puzzles (500s, 750s and 1000 pieces, and round ones too!) Every puzzle I've done so far has had all the pieces (one of my biggest worries when purchasing) so it's been a great investment. They puzzles are priced right between $2.80 and $4.00. I will definitely be back, because I've scored some good finds here!!!

I understand goodwill is a second hand shop. However I think it's pretty crazy they are selling 2…read morechairs for $25 that look like this.... I think this place has gone down hill. Some items are super worn down, dirty, or expensive for used things. I love thrift stores because of the uniqueness of what you will find. But this is not okay in my opinion. I would rather spend a little bit more, if not the same price for brand new. Just some food for thought.

I love this location but they have changed up the layout and it's not for the better. The aisles…read moreare longer and more congested making it difficult to navigate. There isn't much room for two shopping carts to pass each other. They moved the end cap items to areas that don't have a lot of room, again making it very congested. There is a ton of extra room up front, and I am not sure why they left it like this. I wish they would put it back to how it originally was to make shopping easier. I feel like they will lose sales because people aren't going to want to deal with the crowdedness.

Employees are helpful and professional. Selection of products is vast. Make sure you have enough…read moretime to browse. Pricing is more than fair compared to retail stores.

This is the type of store that I could spend a lot of money at without meaning to (like its…read morecounterparts, Marshalls and TJ Maxx). It's similar to those stores but entirely home goods, as the name suggests. The store is huge and has everything from furniture to decor to seasonal items. I had fun looking through the shelves, but my only complaint is that the shelves aren't entirely organized. The store is organized by section (kitchen, office, living room, etc), but the shelves within each section kind of just have a bunch of items on them for you to sift through. This could be a plus or minus, depending on what you're looking for from a shopping experience. I think I could find a lot of good decorations here and will return whenever I want to spruce up my apartment!

Clothes, Clothes, Clothes GALORE!…read more Be prepared to dig if you are on the "older" side shopping here, and by that I mean over the teeny bopper stage, but the digging is well worth it. What I mean is - dresses/shorts from places like Forever 21 are sometimes a BIT too short for my almost 30 year old self to wear out and about in public Plato's has a TON of clothes -simply put - everything is organized by size AND color (love this) and there's a HUGE athletic wear section with super reasonable prices! ALL OF THEIR CLOTHING ITEMS ARE PRICED SUPER CHEAP, AND IT'S WORTH THE PERUSING.

At Home is the mecca for everything household. The store is clean and it is easy to find things as…read morethey are broken up into well organized departments. I like their large selection of pots for plants, kitchen essentials and frames. I found some grilling tools, which was exciting as I got my first grill from my mom for my birthday and enjoy grilling.

Great selection of home goods, but poorly organized and managed…read more Full disclosure - I tried to go to Bed Bath and Beyond first, not realizing the entire chain had gone out of business, so this was not my first choice for a home decor store. Ended up here while looking for wall shelves and similar storage solutions. It was somewhat difficult for me to find what I was looking for. I kept ending up in the unofficial "storage solutions" section, which included over-the-door racks, drawer organizers, shower caddies, and various cabinet organizers. Figuring there had to be something else, I looked for an employee to ask for help and couldn't find anyone. The store was the size of a Wal-Mart, and the whole time I was there, I only saw two employees - one at a checkout counter and one stocking merchandise. Eventually, I asked the latter for help, and they seemed rather uninterested, like I was distracting them from something else. I usually prefer not being approached or guided by employees, but that's not the same as not being able to find any help when you have a question about a product. I did eventually find wall shelves in the "wall decor" section, which held things like picture frames, clocks, and wall art. That's not a problem, I just wish I was able to get help finding it and not have to just wander through the store lost. The shelves, clocks, and other wall installations were really haphazardly organized, as if they'd just been shoved onto the shelves in any random order. There wasn't a lot of variety in them, so we kind of settled for something mostly because we really didn't want to have to go to another home goods store. The store as a whole is... fine, I guess. But between the disorganization and the difficulties in finding anything (including someone to check you out), I wouldn't go there again.

Came in with my niece to go shopping for some new clothes and she found lots of good things. This…read moreis a newer Goodwill in the Rochester area and we are excited to see how it fared. It's absolutely massive on the inside with many clothing, household options and more. I have to say some really stunk that were on the racks which was a little disappointing, just dirty. I was mainly here to look at the books which I found to be very messy and unorganized. I wish they would separate the books by either genre or non-fiction fiction just do something to kind of help organizing it because it was quite a mess. I found their vinyl section to be the same all messy and just need some minor organization. They have really nice clean dressing rooms, which is always nice. We ended up finding some great clothing items so I probably would bring my niece back in the future if she wanted to come back, but not a place I'd stop myself.

Big and new! Lots of registers for check out. Several try on rooms. Hasn't looked tooooo dirty…read morein there. A decent amount of carts but if you're not there early you won't get one. Unfortunately the lighting in certain area of this store is quite poor. Lots of people using cellphone lights to see in the baby clothing and children xl clothing area.

I had a very unpleasant and disrespectful experience at T.J. Maxx Pittsford (3471 Monroe Ave) on…read moreNov 8, 2025. I showed the manager the online policy allowing returns after 40 days, but my request was refused and I was referred to a document dated 08/25. The manager was dismissive and intimidating. This is the second time I've felt disrespected at this store. Customers deserve professional treatment, and policies should be applied consistently.

My friends and I were chatting amongst ourselves as we waited to checkout when an employee was…read morequick to open up a register for us. We approached and Barb was incredibly friendly and polite while scanning mine and my friend's items. The whole process was seamless and it was great having her engage in a conversation with us about our shopping experience and wrapping a few gifts that were purchased. Really help put a nice bow on our overall shopping experience.