I reached out through Yelp late Saturday night to see if I could get a same day service for the…read morenext day, Sunday. Fernando was very responsive and answered all of my questions! I was flexible and we agreed that Monday would be better. Truthfully, I'm a bit nervous as this is my first time having my laundry picked up and serviced, but everyone I've spoken with has been very kind and reassuring! I've been told by Eric, who picked up my items, that my laundry will be returned around 6 pm or 7 pm today and they'll text me when they're on the way. I'll update my review with my final thoughts, but so far I'm happy to have chosen this business for my laundry needs! UPDATE! My laundry has been returned all neatly folded and looking clean! I highly recommend this business for your laundry needs! I'll definitely use them in the future!

We were told 4am pickup at Resorts World on Saturday and return service between 11am-1pm same day…read more Texted and called to confirm still on time with no reply. Turns out they never did pick up the laundry.

Love this dry cleaners. Only drawback is the washing machine they have is constantly not working…read more Very friendly owners.

IVY is Amazing, Friendly, Courteous, Knowledgeable. Will always go back.Fast service & affordable…read more Qualit work.

I needed a last minute alteration on my tuxedo for my wedding day. I posted a request on Yelp and…read morethey reached out. Price was right, very responsive and did an amazing job! Had my alterations done next day by 10a.

Prices go up, but quality, consistency, & customer service continue to plummet!…read more There are far better places than Village East Cleaners.

I've gone to this cleaner for about 5 years and most of my experience has been great. The pricing…read moreis good and I've never had any issues with my dry cleaning. They also do a great job with alteration and the pricing is fair. But they do get busy so alterations usually take a while to get back. That all being said, my most recent experience was really awful. I dropped off 5 t-shirts to be hemmed, which I used to do frequently.. They've always done a great job but the last time they all came back a bit long, off by about an inch. Now, I've never had them measure me in the store. My wife and I both work in fashion and have a lot of experience taking measurements so I just let him know how many inches I need taken off. This makes it much easier and faster to drop off and has never been an issue in the past. So I took the tshirts back in and let Mo know that they were off by about an inch. I said "I think maybe your son might have just wrote down the measurement wrong". He immediately got defensive and told me that he was the one who took this order and not his son. The he said that's why I should always have them take the measurements in the store. I was a little surprised by his reaction since we've always had great interactions and I didn't approach him aggressively at all. He told me to try all the shirts on again and that he couldn't take my word for it that it was just an inch off. I complied and tried them on. Afterwards he told me that they never take responsibility for any alterations that aren't measured in store themselves. And I said "oh I didn't know that because I've always just given you the measurements. It's not a big deal I think it was just an honest mistake". He then insisted again that his son didn't take the order and that he could show me the camera footage to prove that he had taken the order himself. I replied, "I know it was your son because it was my first time giving him an alteration order. I usually talk to you." Then he went on to tell me that his son is very smart and never makes mistakes. At this point it was getting very frustrating and he continued to imply that this was my mistake and he was doing me a huge favor in fixing this. I mean, he repeatedly states that his son is very smart and never makes mistakes. (I mean, who never makes a mistake) So I finally told him that I didn't need the work done. I could go somewhere else. I didn't appreciate the implication and he started to chuckle in a very demeaning way. I walked out with my clothes and went somewhere else. Honestly, it's been probably 6 months since this happened and I'm still shocked. Because the work has always been good and my experiences have always been great. Not sure if I caught him on a bad day but I don't feel comfortable going back. I want to be fair because they do great work and price fairly. My suggestion is to always have him measure your alterations for you to avoid an experience like mine.

Im an online shopaholic & this place only made my addiction worse. if this place wasnt so good at…read morefixing my midnight purchases by altering them so that they fit my body like a damn glove when that uk size 12 i bought was actually a US size 16.... maaaaaaybbbbeee ida stopped this foolish habit my now. maybe ida had an intervention by now and got help But no... Theyre just too damn good, so I continue to shop until my hearts content and my pockets unrest. And it only makes matters worse that Every-time I walk in this place, I feel like Im with family. The owner Mo, is the nicest guy on the planet and will even help you save money. I brought in a pair of super expensive designer sweats and he flat out said "id wash these at home and save the money and they'll come out better." HEARD. Thats the sign of a true community business owner. Ive brought him so serious clothing conundrums and every single time, hes figures out a solutions. He says my clothing problems "challenge him" LOL and for whatever sick reason, i love being someone who brings him complex clothing puzzles to solve. Hes great, his staff is great, and the place is cute and clean and small and a museum of his dedication to quality and this city. Ive been coming since i moved to dry ass vegas a few years ago cause the service and quality of work was and remains outstanding. (but if anyone knows of another Black owned cleaners, please do tell so that I can support them as well). atmosphere 5/5 product / service 5/5 customer service 5/5

I found Polo Cleaners on Yelp and saw they had good reviews with service. So thought I'd take a…read morechance with going here. I'm so happy I did. I needed to find an alteration place that can help me with a zipper malfunction from a top I ordered online, which couldn't open all the way. When I walked in, Amanda (the owner) kindly greeted me with a warm smile and I explained my issue and her and her seamstress helped me right away. They were so kind and were able to fix the zipper problem without any wait or hassle. I think I found a new alteration place. I'm definitely coming back with a bunch of pants I need altered.

Ana and her team took amazing care of me and my family. From start to finish, the customer service…read morewas top-notch and the quality of their work truly speaks for itself. Everything was handled with excellence, and we couldn't be more satisfied. If you're from the Bay Area, their service will remind you of the kind of care and attention you get back home. Highly recommend thank you, Ana and team!

best service with a smile. Fast!! Smiles…read moreAnd great prices Always willing to help and meet your needs

The two young ladies at the front are very nice, sweet, and professional. I also had the chance to…read moremeet the owner, and he was a very kind gentleman. Unfortunately, the seamstress is not good at her job. I brought in one pair of pants for alteration, and the work was not done correctly the first time. She had to redo them, and the results were the same. She even seemed to have an attitude when I expressed my concerns. I paid $35 for the alterations, and the pants ended up completely ruined. They truly need to find a new seamstress. The only reason I gave four stars is because the of the staff was pleasant.

Amazing service and at a very fair price. I accidentally ruined a large load of laundry by drying…read moreit with some chapstick, and MC cleaners were able to restore it back to brand new quality! Beyond their great work, the staff is incredibly hospitable. MC cleaners will be my go to for any dry cleaning needs going forward.

Went in for hole punches on my very thick belt and they did amazing job!!…read more .

I had several items altered, all were a perfect fit. If I ever need anything altered again I will…read morereturn .

My daughter is 6th grade and wears a size 8-10 in girls, but had an adult size S for her shirt for…read moreher orchestra concert. I didn't want her to look like she was swimming in it. I asked around to some moms and they referred me to this place for the alterations. I wish I had a photo of her in the uniform before, but after you couldn't even tell it was a huge shirt. It was pretty pricey (originally $56 but given a discount to make it $44) but my daughter desperately needed it and I'm so glad we came here. We came one day and was told to come back the next at 4p for pick up. Amazing turn around time. Will be coming for future alterations due to the amazing quality and attention to detail.

Ive been coming to this cleaner for the last 5 years! Its not close to my house, but its the…read morefriendly and excellent t service that keeps me coming back for more! I sighed up for the app and love to bring my dry cleaning on BOGO Thursdays... a girl needs to save some money I'll be coming here until I dont live in Vegas anymore... which isn't anytime soon

Where do I begin? Let's start with the fact that it takes a week to just do a simple wash and fold…read moreservice. Even though the website and outdoor sign say day service. But ok. I attempted to drop off three garbage bags of laundry. My washer broke and I needed to get our family's laundry sorted. I was willing to pay the premium but when attempting to drop off theee bags, I was told it was too much, and that it would take 2 weeks. Why? What if I was three seperate customers? Well after much disappointment I still needed laundry, so I just dropped off one. I called a week after drop off - and after about 5 minutes they finally found my order. So disorganized. Then the best part - $114 worth of laundry, delivered back in a plastic bag. Not even a laundry bag for the privilege. I'm just overall disappointed. The lack of care, the expense for a "convenience" which is far from convienent, and then to boot, a plastic bag of $114 worth of "clean" clothes. It's a disgrace. Do better Tide Cleaners.

Every thing about this place is good. The attendant is very helpful. Absolutely clean. All…read moremachines are easy to use self explanatory kind of way. It's 24hrs so it's perfect for early risers or midnight oil burners. It's in a shopping area so grocery store and food restaurants are nearby. No snack machines that seems to be present which is nice to keep the place clean.

I needed a large commercial washing machine and went in to take a look to make sure they had a…read morelarge machine for the cushions I needed to wash. While I did not walk in with anything but my SERVICE DOG, As I wanted to just make sure first, the attendant turned me away saying that "no dogs" were allowed. I understand this rule. I own a business and formerly owned a restaurant. So I understand how people take advantage of this. But my dog is a trained service dog. In a marked vest. Clearly a working dog. When I expressed that my dog was a service dog, I was still turned away. Legally this is unacceptable. Needless to say. I will not be back. It's unfortunate as it is clean and seems to be well maintained.