great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

If I could give zero stars, I would…read more I brought my Bentley to this shop after receiving a quoted estimate of $2,500-$5,000. We confirmed the repair would be $3,700 with a 90-day warranty. After the car was in their possession, they suddenly raised the price to over $8,032-more than double the agreed amount. When I declined, they charged me $800 for diagnostics, despite the fact that I had already received the same diagnosis from the Bentley dealership. Then, on the same day, they notified me that they were imposing a daily storage fee and threatened to lien my vehicle if I didn't pay. I never agreed to any storage fees, nor was I warned in advance. At the time I hadn't even been to the business because the tow took it directly. This was a classic bait-and-switch, followed by coercion tactics and a refusal to release my car. I am filing a lawsuit for unfair business practices, fraud, and conversion. Please think twice before trusting your vehicle--and your money--to this shop. Transparency, honesty, and basic integrity should be non-negotiable in auto repair. Sadly, I found none here.

The THREE BEST WORDS you can hear:…read more AN HONEST MECHANIC!!! Mike is a super nice guy who knows his stuff, does pretty much everything your car could need, and gives you pricing up front! Highly recommended!!!

Mike is a great guy! He went to do my brake pads, rotars, and brake flush on July 4th. He gave me a…read moregreat price and was speedy. I will bring all my cars to him. Service was done on my 2023 Audi A5 Sportsback.

I love these guys so much! They really are looking out for your best interest. I have a honda civic…read more2016, and the ac broke a year ago, I took it to the dealership to get it fixed and the total was $ 1500!! I didn't want to spend that much AGAIN a year later . These guys quoted me way less to fix the problem and they even tried to help me get it covered by Honda's warranty on the parts but unfortunately my car was too old . The dealership sucks!! If your AC needs repair come here.

They got my AC back to ice Cold in no…read moreTime. I appreciate the hospitality and realness of the team. Honest work for a good price. My AC was working but not as good as before so I explained it over the phone and he knew exactly what it would be, after looking over my car he was right. They added the AC "stuff" and I was on my way. THANK YOU! Im ready for summer

The service is incredible and most requests can be handled by them. Ray is very honest with his…read morepricing and very hospitable. Will go here for any auto-repair servicing in the future. 100% recommend! Car: 2018 Mercedes e300 Service requested: the coolant system, brakes, & tire pressure sensors

Great service and price!! Came here for a front brakes/rotors repair and Ray was beyond amazing…read more The service was quick and Ray was able to answer all questions or concerns I had. Will definitely be coming back!

I found JMP through Yelp as I was inquiring for a mobile Oil change etc, a few mechanic shops…read morereached out including JMP Autowerks. The few other spots were overpriced. I began speaking with Daniel at JMP, he was nice, courteous n helpful, he offered me a great price. I showed up today, I was a bit confused as to where it was at first, but immediately found it on Lap #2. Lol Along with my oil change they did a multipoint inspection and recommended a few other services that I will have done at a later time. The waiting room was CLEAN 10 out of 10, their restroom was SUPER CLEAN, and they even had coffee, tea, hot chocolate and choices along with cookies and snacks to choose from. I am happy/pleased with my service from start to finish. I highly recommend JMP Autowerkz. Thanks guys.

Easy and professional, made an appointment and the work started right when I got there. The car was…read moreready when they said it would be.

Service/Professionalism: five stars Quality of Work: five…read morestars Ambiance: five stars Cost: five stars Finding a trustworthy and quality body shop is like finding a needle in a haystack. In Los Angeles, the driving capital of the world, there isn't a shortage of mechanics and body shops but not all are created equally. JoJo's Auto Body is top notch! My dad has been a client of Manar and JoJo's Auto Body for various projects and of course recommended him highly. My dad is of a certain generation where nothing less than perfection is acceptable, so I knew he'd done his due diligence. JoJo's had done some significant work on two of my parents' cars. Of course, then, I contact Manar. Unfortunately, parked right in front of our home, my driver's side view mirror was clipped by a passing car that had drifted. I happened to be inside the car and the car drifted right, hit the mirror and sped off. Immediately after, I contacted Manar. We scheduled an intake. He was punctual, professional, and transparent about options and cost. He provided me with the necessary information and I felt absolutely no pressure to make a decision immediately. He had one of his technicians tape up the remnants of the rear view mirror to cover it while we decided. A few weeks passed and we decided to have the entire mirror replaced. We asked Manar to let us know when the mirror would arrive and we could just come in and have it taken care of quickly. He contacted me on a Monday to say the mirror replacement was at the shop. We scheduled a time for me to take the car on Wednesday and within 35 minutes of arriving the work was done. In addition to his professionalism, quality of work, and honesty, Jojo's is a well managed and kept body shop. I mean no one really wants to sit around a body shop but if ever you need to, JoJo's is immaculate. There is plenty of parking, clear signage, and a welcome reception and office manager. Each visit I was asked if I needed anything to drink, including water or coffee. There is clear management signage about their policies and pricing No one ever wants to deal with body work but if you have to, please do yourself a favor and go to JoJo's Auto Body! It has quickly become our family go-to!

I had a broken sliding door mechanism in my minivan. I came to get a quote and found Jojos to be…read morecompetitive and pleasant to work with. I got a quote quickly and was able to get it fixed. They found an appropriate part and did the job well. No issues. They communicated frequently and gave timely responses. I would recommend them.

It's nice to find a Honest Auto Repair shop and these guys are. They listen to my complaints and…read moregave me a honest estimate to diagnose the issue and kept me informed on how the repairs on the car were going. They were able to repair my car in a timely manner and have been happy with the repairs. Their shop is really clean and they took care of my car and gave it back to me cleaner than I brought it to them. Their prices are very competitive and a good value.

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

I always feel like family when I am at Hanks!! I got a flat tire first thing in the morning so I…read morewas a little annoyed but as soon as I pulled into their driveway, I knew I was in good hands. thank you!!

Trustable and great people with great prices. I go here over any other auto location. From tire…read morechanges to oil change