Had problems with coolant tube, Daniel got a replacement part and Tom worked on car after part was brought back in to shop, very professional and apologized for time delay, no worries on my part, first time at location and it won't be my last. read more

I really enjoy coming to Valvolines. This is the third location I've been to, and I continue to be impressed by how friendly, courteous, and professional the employees are. Anthony carries himself so well and I felt genuinely attended to while he did my oil change. He took an extra minute to put my glove box door on properly after another technician put it back wonky. Will hands down come back to this location. I didn't have to wait in a line at all. Check your Valpak mailers and their website for coupons! read more

Whenever a light comes on your car saying that it needs service, it's always mildly stressful but Valvoline just makes it easy. I needed to get an oil change, transmission oil, and engine coolant. I called ahead of time to get a quote and Valvoline was priced more reasonably than all other mechanic shops in the area. I headed over, got the service done, and was back at home about an hour later. I love that you can just stay in your car while they work on your car - I brought my kindle with me so I can read. At most other mechanic shops, you have to drop off your car with them for hours which is a lot less convenient. They also frequently have coupons. If you call them, they can send one to you via phone or email. read more

I don't usually visit this Valvoline location, but I had such a great experience. Marcus and Sage were absolutely fantastic. Marcus provided outstanding customer service from start to finish, making me feel welcomed and well taken care of throughout my visit. Sage was incredible with the work performed on my car. I needed a headlight replaced and it's usually a difficult and time consuming process to get the old bulb out. To my surprise, Sage had it done in less than three minutes! I was genuinely blown away and extremely grateful because it's always a headache. I always leave a Valvoline location feeling better about my vehicle, but today's experience was truly exceptional. Everything went perfectly and I'm so glad I decided to come to this location. Thank you, Marcus and Sage, for providing such outstanding service. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Reseda, California

The staffing service at this location is good. People are friendly and very capable. My complaint is that they now charge for top off service. $9.99 for the check and $6.50 for a half quart of oil. I don't even know if I should be mad about this. read more

Emauri is the man, and this place is amazing , sat in my car the whole time took about 15 minutes and he let me know that I needed to get my transmission fluid changed because it had never been done. They couldn't do the service but he recommended a European car spot that would. Overall if you need your oil change I highly recommend it! Thanks guys read more

Carlos and Isaías are great! They got my service done in no more than 15 mins. Definitely coming back

Super friendly, and they do really try to help. Not pushy at all with their services. Very fast services and all workers try to help. Never seem anyone just kicking it doing nothing. read more

I am never disappointed at this location. Service with a smile. Tires serviced with my oil and they check all your fluid levels. And thanks to Yelp my 20 percent discount got me a new filter! Ill be back! :-) read more

Valvoline Instant Oil Change - This is my go to spot for oil changes. - Oil Change Stations Near Me - Reseda, California

Outstanding Performance and amazing customer service as always. Great value with a coupon. Let me know what services were needed.

A shut out to the magnificent trio, Emauri, Edwardo the manager, and Eric, at Valvoline 6761 Reseda Blvd, and to the guy who guided me positioning my car:) Usually I don't post reviews but when I encounter exceptional service it strikes a cord with me so I make an effort to spread the word. My questions were answered clearly and cordially, they engaged with me while I was sitting in my car explaining what's being done, and honored and applied the discount. Emauri even calibrated the car system for me saving me the hassle, (I hate when I see the maintenance lights on:)). So now I feel comfortable and safe driving!! Professionalism was demonstrated! Thank you guys! See you next time. read more

Small organized business. The staff is knowledgeable and respectful. It's truly one of the best locations I've ever have visited. I look forward to going back. The only thing they forgot to give me a window sticker. read more

creepy guys unprofessional asking for my phone number multiple times before service is done, making me feel inclined to give it out else fear of retaliation. My car oil pan got striped as well, so I think they did retaliate read more

Fast. Professional. Respectful. In and out! So great to just sit in the car and wait.

First time going to this location, will ONLY be going to this location moving forward. Everyone was so kind and helpful. Huge shoutout to Zelly though, he made the experience amazing. Even went out of his way to go get me a filter I needed that they didn't have in stock. Thank you Zelly!! read more

I've been coming here for my oil changes and regular car maintenance for years now. The service is always extraordinarily professional. They never miss. Always on point and the team works together seamlessly. I highly recommend this place. The prices are reasonable, the staff are eager to help you and the peace of mind of driving a well maintained car is priceless. I would send my mother, sisters and nieces here. read more

I recently had a special request from the team at this location. They were all very accommodating, especially, the lead service tech, Zelly. He went out of his way to help me out. It's great to see young people like Zelly who value the importance of excellent customer relations. Thanks, guys. Much appreciated! read more

It was my first time at valvoline and Marcus was especially helpful to me and i will ask for him everytime now!! that man deserves a raise for sure!! they were so quick and polite, helped me with any and everything i needed! price wasn't bad and they topped everything off that was low, fluids, my tire pressure and it saved me so much time! i went in for an oil change (service requested) and left with an oil change, fluids topped, tires full and safety checks done!! i 100% recommend read more

Valvoline Instant Oil Change - Oil change - Oil Change Stations Near Me - Reseda, California

I have always used my dealer for my car maintenance. I decided to give Valvoline a try, and was so glad I did! I sat in my car the whole time, it took exactly 20 minutes, and they did the complete oil change and everything I needed. There was a great description of everything they were doing,and they were so polite and helpful. I will be back for all my car maintenance. So easy, and quick, and professional. read more

I just had the greatest experience with Customer Service ever with the manager here. I think his name is VJ he said. He was so friendly so helpful and so nice this is what Customer Service is all about. Thank you so much for helping me with my car troubles. read more

Every Valvoline location that I've visited has always been awesome, but Sammy was definitely the MOST thorough technician I've encountered! He did a fantastic job making sure to actually check every single item that was on the inspection list and I appreciate that. He was personable and made a great impression. Thanks for the top notch service! read more

I came in and no one was around the bays to help me, but ZELLY was on his ten minute break outside and STILL decided to help me and get right back to work to service my car right away. I felt so bad because he didn't get to finish his well earned ten minute break and yet he still quickly helped me and valued my time. Explained each vehicle check to me thoroughly, efficiently, and simply! Overall, I don't know anyone else who did a great job with customer service besides ZELLY, phenomenal job at attending a customer. read more

I've been using this place for years. Today I went in to do a courtesy check on my tires and oil. Today, I was told that the courtesy check is $9.95. Unfortunately this is ridiculous poor customer service. They've always highlighted the courtesy checks as part of their service. They still call it a courtesy checks. LOL!!! read more

This place is amazing ! Customer service is exceptional and treat you good! Got an oil change and tire rotation and it was efficient and fast! Would highly recommend ! Technician Emauri was awesome and helpful! read more

Recent visit: no pressure into buying extras, mechanic was honest with me as I told him in the beginning I needed Air filter. When he checked he said it was still good for maybe till next oil change. Was done in less than 20min for engine and transmission fluid change. Will be back for sure! read more

These individuals clearly don't care about their customers or their vehicles. I went in for an oil change earlier this week and was out in 25 minutes, but later discovered my car was leaking oil. Upon inspection, I found the leak was coming from the filter. It looks like they just tightened the filter with a rag, which got caught in the process. Instead of properly replacing it, they decided to cut it, assuming I wouldn't notice. To make matters worse, they also damaged my housing. The works on my car were - bottomside: Brandon - topside: Brandon and domike I called asking if I can get a refund on my oil service, because I had to pay again in order to replace the housing, filter, and add oil. They hung up on me and refused to provide any sort of compensation. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Reseda, California

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Great service, quick & simple! Thank you to Emauri, Joanna, and David for servicing my vehicle. Emauri specifically made me feel welcomed and comfortable with my experience here. read more

I come to Valvoline Reseda regularly for my oil change - I never have had an issue and the staff is always friendly. I trust that they are doing a good job and what they are supposed to do. It's fast and convenient. read more

While I went just needing an oil change and top offs, Luis and his colleagues investigated nearly all under the hood. Replaced the battery and got the oil change but most of all, did all this with kindness, desire to educate and explain any and all variables investigated and extremely clear on price and options. Luis really set the bar and Anthony, who greeted me at first, did so with a smile and desire to help, not sell. I'd refer my family and closest friends here. read more

The service was very fast and I had the oil change in less than 30 minutes and I asked a specific oil type and they had it so they've changed it right away. The price are very fair also read more

Zac Was chill and got me all the discounts . Even gave my daughter a lillipop. Gang gang

Anthony helped me out and was awesome! Super friendly and transparent. Would definitely come back here for service. Thank you!

I have been coming here for years. What I have always loved about this place is that I do not ever feel pressured to do anything that is not entirely necessary or guilty if I don't want to take recommendations. They are very thorough in what they go over with you, and are incredibly honest when it comes to Services that do or do not need to be performed. I went in today and was helped primarily by Alonzell (I really hope I am spelling that right). He was incredibly nice, but I just wanted to review because I felt like he kind of went the extra mile because some of the things I needed were a little bit more expensive than normal, and he helped me through what was most important for today. As always, he was very thorough in explaining everything they were doing and every recommendation they had. But I just wanted to say I appreciated him and that whole team for being so efficient and kind. I will of course be back! read more

Michael the Manager & team was amazing! Was in and out for an oil change! Very friendly staff & kept clean & organized

I've been nervous to come back to Valvoline after a bad experience, but this time was a true 360. When I pulled up everyone was very friendly. The person working on my car was very knowledgeable about everything. He showed me how to make my car notify me of when I need an oil change, something that no one's ever told me before as many times as I've gotten my car worked on. I have over 200k miles lol. But overall he made sure everything was checked. All of the workers had a good attitude, when the manager came to the site he had a good relationship with the workers. It gave off the vibe that everyone actually didn't mind coming to work. Like they enjoyed their job. And the customer service matched. Everyone was happy. I'm so shocked because in California everyone tends to be a little unhappy and it comes off in conversation. It was truly joy in this work environment and it turned my bad day good. The value for what I got done to my car was good. But the value of the experience surpassed any expectations! Zelly was who worked on my car and was very kind! Will definitely be back to this location! read more

I just want to say thank you to the amazing team that serviced my car today! Very nice gentlemen including the Manager Michael as well as Michael from ATL who assisted me today. It was nice to meet a lot of the staff and to see diversity at this location! As someone who has been to this location multiple times today made a HUGE difference ! I will be back soon! If you are in the area and need service this is the location to go too! read more

I've been here a few times and every time is great. The assistant Manager is really on top of things and everyone is polite, which is rare these days read more

Bad manager. Should have got his name. I waited behind a vehicle for 25 minutes and asked if it was OK to get a taco in the same parking lot Service lady said it was OK. Ordered and then came back when the car in front left. Manager did not let me change my oil because "it had been over 20 minutes" They lied. It was closer to 1-3 minutes. Horrible service read more

Oil change and tires rotation. Fast and close by, convenient. WiFi available. Water available, hot and cold. TV.

I Love coming here because i dont have to get out my Car. It was fast and while they were servicing my car i went to Groupon and got my sell a deal to pay less at Valvoline and the coupon code went through read more