I am months late in posting this review, but my partner and I will be ever grateful for the care we…read morereceived at Samaritan's Urgent Care Clinic. Donna had not been feeling well but kept putting off seeing a doctor, but on March 7, I drove her to Urgent Care because of her high heart rate - the medical term called Tachycardia - and a painful rash that had developed overnight. At reception, we were told it would be a three-hour wait, but on hearing Donna's heart rate was over 100 beats a minute, the receptionist called in a Physician's Assistant, who immediately took us in to an exam room. The PA was professional and knowledgeable. As she did the routine checks, she answered all our questions and put us both at ease. Dr. Charlotte Gardner came in to talk to Donna and examine her. Dr. Gardner quickly determined that Donna was suffering from shingles, and said if we had waited one more day to come in, it would have been too late for antivirals to have any effect. The antivirals cannot cure shingles but do help to lessen the severity of symptoms. Donna was told to stay home for 7 to 10 days and continue with the prescribed medication. Thank goodness for the skilled care and attention we received at Samaritan Urgent Care in Corvallis.

We have had excellent care when we have used this clinic. The staff has been caring and helpful…read more They are thorough, give good medical help and have been very kind. I'm stunned at the low reviews on Yelp - we know many people who have used this clinic and sing the praises of the staff

My new patient appt was made by my insurance. I didnt make. I looked up the address of the…read morebusiness and saw they are on Century Drive so I drive there and am early. The receptionist said your appt is for our 3rd street location and they have a 5 minute late gap to accept patient. I arrived 6 minutes late. I noticed there signage says VISION CENTER. I never would have guessed it is the same business as the other location. When I arrived, the receptionist asked do you have your paperwork? No, I never received any. She said sInce theres no paperwork then we'll need to reschedule. At that point I left stating I'd find some other doctor in Corvallis to have an exam with. This is extremely poor practice and they lost a customer who would have purchased "several" pair of glasses from them at this appt, not just one. Also, they need to actually SEND paperwork or let people know it's required so they can pick it up in advance. If you use them be certain you can only be 5 minutes late after rushing over from the other location which is actually called Eyecare Associates. Poor practice!

Tried to make an appointment and the young woman on the other end was just rude and clearly doesn't…read morehave a clue about making new patients feel welcome or accommodated.

Our family has always had excellent experiences here; when we (or our kids) have a minor illness or…read moreinjury and our Primary Care Physician can't see us quickly, we're nearly always able to make an appointment the same day or the next day. Online appointment scheduling is convenient, and works especially well if you're already connected with Samaritan through MyChart. Their front desk staff are polite and helpful, and the providers have gotten us taken care of. The last time we took my very anxious daughter in here for a flu shot, the provider was super understanding and respectful of her, and helped her through it really compassionately.

They seem like a nice enough staff however they cancelled my appointment before even being seen and…read morejust assumed they wouldn't be able to help with the issue. They then referred me over to sam urgent care and gave me false information telling me that the urgent care recently changed their system 3 weeks ago and are now scheduling appointments but I called them and they said absolutely not and they have only ever been walk in only. Huge waste of time.

Absolutely amazing stuff and its outcome. The difference of before and after just about made me…read morecry. A very old hearing to start, but that didn't stop these guys. A thorough test, a real test for everything under the sun. When done they figured out how to fix the hearing aid and reprogrammed it. Then a retest for the relevant parts. Very scientific. I can't imagine a better outcome, highly recommend it, i mean it, Ron Leavitt is extremely knowledgeable, and so is his staff. Professional, personable. What more can one ask? They probably had a chance to profit more by encouraging me to get a newer hearing aid, but they did what was best for me. I am 81 and can hear again. Like i said, almost in tears I am joyful.

The front office staff were pleasant and helpful, but the good service ended there. During the…read morehearing test I got dizzy so we stopped for a moment. The doctor and technician offered that after a few minutes we could resume the test OR that I could go home and return to finish the test. Apparently I made the bad choice: I was not allowed for set another appointment. I returned the next day to try to schedule the hearing test. With advice from the back office technician, the receptionist was prompted on how to deal with me. They said the hearing test results were mailed to my primary care dr. Crazy--I am the patient and the doctor or technician should talk to ME. When I persevered with the staff to schedule a time to finish the hearing test and time to TALK TO ME. The technician came front to grudgingly agree to schedule "only one more appointment." I was granted an appointment 4 months out. When I contacted my primary dr. to get the results found at my first appointment she said that she had not received my audiology report, and if she had the results she would not be able to take action on them. Our best solution was to get a different referral and start over. I found my way to a great audiologist, fully worth the drive out of town. Makes me wonder how they stay in business?

dishonest pricing practices! I came here last year and while not happy they charge extra for a…read morecontact lens exam on top of the regular eye exam, I paid the extra $40 copay. THIS YEAR I show up for the exam and am waiting for the doctor when the assistant tells me they now do "premium fit pricing" so my instance will only cover 10% under this new model which could run me an extra $100+. I thought I had found an honest and reasonable optometrist but was told they got bought out by a bigger company and their pricing policy has changed. They should have at least told me when I made the appointment months ago.

This was my first time going to the eye doctor on my own and with my own insurance. The staff was…read moresuper helpful, and it was an easy process. It was a very similar process that I have had done at previous eye centers.

The staff there are caring and made my surgery experience very pleasant. The staff listened and…read moreanswered my concerns. I can't say enough nice things about Waverly Lake Surgery Clinic.

Came here for some shots in my back from Doc Rask. The…read morefront counter lady's were super nice as my wife and came in to check in. They got me back at my scheduled time for my appt. The Nurses in the back area were very nice and took good care of me. They took time to explain everything in great detail. Which was nice, cause no one is excited to get shots in their back. The Doc came and greeted me and then went back to doing what he was and then I saw him again in the surgery room. He got me up on the table and did his job and all went very well. I was in and out just like that and feeling better almost right away. I cant say enough good stuff about this place and its staff and Doc Rask. I do wish the Doc would reel in the staff at his clinic tho. He is so kind and seems so down to earth for a Doc, and they over there are running people off. which makes him loose customers. Good Doctors are hard to find, he should surround them self's with good staff. He is awesome but his support staff is very rough. I suggest anyone should read my review of that place as well. its sad but true story. (corvallis pain) But back to this place. Its great and the people here were great and that's what is important.

Horrible lack of accountability by front desk staff stating they took my insurance, only to arrive…read moreand be told otherwise. Denied my appointment (not able to pay cash) and consequently crucial medical care. Shame on you Valley Eye Care, do better. if I could give zero stars I would.

We have waited for contact lenses that we paid $520 for in February and they have still not…read morearrived. I've been told three times that they would be in within 2 weeks. They seem bothered that I might be frustrated. I want the contacts or my money back. I was promised a return call on Friday. Still waiting for it on Monday.

Really disappointed in the after/follow up care I received after cataract surgery. My vision is…read morehorrible. The "warranty" is 60 days I was att 91 days when I called. They charged me full price, over $230 for the office visit. The Dr told me to use refresh eye drops more often, it was probably dry eyes, he was struggling too. I have and do use eyedrops through out the day, for years. It has been 1 year and my vision in the corrected eye, new lenses in my glasses too, is aweful. I will need the other eye done and will go elsewhere. I was going to switch my vision care to this office but will stick with Costco. The office staff is great, the Dr is nice, but "good enough" does'nt cut it when it comes to corrected vision.

I went in for a severe eye irritation that was causing me much pain and discomfort. I was called…read moreinto the exam room in a adequate amount of time. Once in the exam room I waited an hour before I finally called the front desk and asked them what was going on, that I had had been in the exam room for an hour. They said they would let someone know. About 10 minutes later a tech came and said that I was next, that it shouldn't be too long. Thirty minutes later the doctor came in. I waited a total of an hour and a half! On top of that the doctor didn't have the professional courtesy to apologize. She just began working on my eye, she also tweaked my eye while examining it, which was extremely painful. She then blew it off explaining to the tech that I was experiencing a little problem, that I was feeling uncomfortable. I have never experienced such treatment by an eye care professional. There are some positives though: before this visit I did see a Dr. Bagga, who was great, the optician named Rhonda was fabulous and the clinics lab did do a super job on my prescription, and finally the front desk staff were very polite and courteous.