My experience here was amazing…read more Waits for my eye appointments have been dreadful everywhere I've went since I could remember. I was acknowledged the second I walked into the door. Someone was with me very shortly after. Didn't have to wait such a long time, and that was amazing to have ave the first visit there! Staff is very friendly and accommodating! I forgot to bring my old records and they still worked around it very well and helped me to the fullest! Would definitely recommend visiting with them! They go above and beyond to meet your needs and do the best that they can plus more for their customers!

dishonest pricing practices! I came here last year and while not happy they charge extra for a…read morecontact lens exam on top of the regular eye exam, I paid the extra $40 copay. THIS YEAR I show up for the exam and am waiting for the doctor when the assistant tells me they now do "premium fit pricing" so my instance will only cover 10% under this new model which could run me an extra $100+. I thought I had found an honest and reasonable optometrist but was told they got bought out by a bigger company and their pricing policy has changed. They should have at least told me when I made the appointment months ago.

Horrible lack of accountability by front desk staff stating they took my insurance, only to arrive…read moreand be told otherwise. Denied my appointment (not able to pay cash) and consequently crucial medical care. Shame on you Valley Eye Care, do better. if I could give zero stars I would.

We have waited for contact lenses that we paid $520 for in February and they have still not…read morearrived. I've been told three times that they would be in within 2 weeks. They seem bothered that I might be frustrated. I want the contacts or my money back. I was promised a return call on Friday. Still waiting for it on Monday.

I was very impressed with their service and products. Dr Emmert did a great job with my…read moreprescription. Her staff is also excellent. Prices are competitive. I will continue going to Riverview Family Eye Care for my optical care.

Title: Prescription seemed to be wrong, but they wouldn't recheck without me paying $95…read more I got an eye exam and a prescription. I told the eye doctor that while the options he flipped to, looked the best out of the choices, the right eye didn't look right. He held lenses over my glasses, that was supposed to be equivalent and it looked ok, so I went with it. I then looked at buying glasses there, but their prices, even with insurance, were about $150 more than other places, so I decided to buy them from my husband's eye doctor. The glasses came back and the vision wasn't right in the right eye so they made them again. It still wasn't right so they asked me to have my doctor recheck the prescription for my right eye. I made an appointment and came in, but was told that they couldn't recheck my eye prescription without having the glasses and that it would cost $95 to have it done. I asked, even if it's discovered that the prescription was wrong, I'd have to pay? And they said yes. So I said I wouldn't be returning and if I have to pay, I will pay a different place to do it. I can't believe they won't check if they made a mistake.

I give this place rave reviews. They're friendly and knowledgeable. They didn't force me to get…read morecaterac surgery I don't want. They didn't tell me no to contacts. I am very happy I changed doctors. I highly recommend them to anybody. Best eye doctor I ever had.

I've been a client of Albany Eyecare for years. I always leave feeling appreciated. I went in today…read moreand Tonna was no exception. She helped identify some issues with my Ray Bans and got warranty going to replace both the frames and lenses. (Painless) So thanks to Albany Eyecare get to start the new year with a brand new pair of specs. Good lookin' out!

Excellent service we brought our 84 yo mother with dementia to get her eyes checked. The staff was…read moreabsolutely fantastic from the reception to the pretesting and the eye exam. Everything was explained to her and they patiently performed the tests sometimes having to repeat them. Dr Drobeck was so patient with her and took her through the exam step by step insuring he got accurate results and best outcome for her. What a great practitioner he is. In the end he just recommended some over the counter reading glasses for her.

Great service. They were able to get us in quickly. They scheduled my kids at the same appointment…read morewhich was a huge help. Very thorough exams.

Wow. What a great selection of Frames. Any of their sunglasses can be made with your perscription…read more Owner Trevor is a real gentleman and knows his craft. The space is smallish with lots of window light. I had stepped on my own glasses ( my frames from NYC were 400.00) and I thought I'd ruined them, but Trevor, at no charge, gently worked the frames into alignment. I love to support local businesses. Check them out!

Great office!! Dr Jones was very friendly and professional. She was thorough and spent the time…read moreneeded to get my prescription accurate. Trevor was helpful and great taste in frames. I love that I can go back anytime for adjustments and frame fit. I highly recommend Frost Eye Care.

The doctor was very kind to my child even when he was doing everything to try and deflect from his…read moreappointment

Dr Clark has helped me with my complicated vision correction for years, and she is one of the best…read moredoctors I've ever dealt with for any issue. With her knowledge and thoughtful skill she has helped me stop my migraine clusters I used to get. Everyone I have dealt with in the office has been pleasant, welcoming, and professional. It's wonderful to feel so well cared for!

Absolutely amazing stuff and its outcome. The difference of before and after just about made me…read morecry. A very old hearing to start, but that didn't stop these guys. A thorough test, a real test for everything under the sun. When done they figured out how to fix the hearing aid and reprogrammed it. Then a retest for the relevant parts. Very scientific. I can't imagine a better outcome, highly recommend it, i mean it, Ron Leavitt is extremely knowledgeable, and so is his staff. Professional, personable. What more can one ask? They probably had a chance to profit more by encouraging me to get a newer hearing aid, but they did what was best for me. I am 81 and can hear again. Like i said, almost in tears I am joyful.

The front office staff were pleasant and helpful, but the good service ended there. During the…read morehearing test I got dizzy so we stopped for a moment. The doctor and technician offered that after a few minutes we could resume the test OR that I could go home and return to finish the test. Apparently I made the bad choice: I was not allowed for set another appointment. I returned the next day to try to schedule the hearing test. With advice from the back office technician, the receptionist was prompted on how to deal with me. They said the hearing test results were mailed to my primary care dr. Crazy--I am the patient and the doctor or technician should talk to ME. When I persevered with the staff to schedule a time to finish the hearing test and time to TALK TO ME. The technician came front to grudgingly agree to schedule "only one more appointment." I was granted an appointment 4 months out. When I contacted my primary dr. to get the results found at my first appointment she said that she had not received my audiology report, and if she had the results she would not be able to take action on them. Our best solution was to get a different referral and start over. I found my way to a great audiologist, fully worth the drive out of town. Makes me wonder how they stay in business?