Sand Very bad experience with this dealer. Do not ever…read moretrust this dealer. I have bought a used car online. They showed the full picture of the car. I have asked multiple time about the Car condition, and they told me that everything in perfect condition. After buying we found the car had many expensive fix (Car radio broken, ABS broken, Tail lamp broken, Multiple dents, Seat broken. Almost $8000 worth issues. They are nice (Lorense- Manager, Daniela- Sales) until you buy the car, after that all true color will come. SO BE ACREFUL when you buy the car from this dealer. I have also heard the similar story about new car sales people from this dealership.

i notice that my service air bag light came on and i took it to my local dealership for service. i…read moreleft my vehicle for 10 days since we were going on vacation on our way back would pick up my vehicle so they could have all the time in the world to find out what the problem was with my airbag light going on. During those two week no one call and finally i went to pick up my vehicle nothing was done and the service advisor told me they would need to order the part and once they receive the part i could take it back for the repair. i waited for two weeks and no one call me from the service dept. i had to go the service dept for my husband's truck for an oil change and i check with the parts dept and found out that those two weeks that i left my vehicle to figure out what was wrong and all along they got the part during those two weeks but no repairs were made. finally i decided to take the vehicle out of town where i had purchased my vehicle and not a week went by that they fix my vehicle. Very dissappointed in the customer service here locally in laredo; just because you don't buy your vehicle here they don't give you the service you deserve.

Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face

Javi was a whole lot of help for me today, I am leaving out of the country and need to ship my car…read more A day before I need to ship my car out my light bulb goes out. He helped me put the light bulb in the car which was an extra step on customer service.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Recien visitamos Sames Honda y compre para mi esposa una 2024 CR-V…read more Nos atendio Pablo Zapata desde el inicio mostrandonos los diferentes modelos y todas las opciones disponibles. Nos respondio todas las preguntas que le hicimos en forma muy atenta y paciente y nos guio durante todo el proceso de negociacion para la toma de la desicion. Es una persona que conoce los autos y sabe explicar su funcionamiento en una forma muy clara ademas de dar un excelente servicio al cliente. Lo recomiendo ampliamente para que trate con el en su proxima compra. Quedamos muy satisfechos mi esposa y yo. HJG Laredo, TX

I have been a loyal Honda customer for over 10 years, and I have never experienced service this bad…read moreuntil now. The Service Department at Sames Honda has become an absolute disaster. Communication is practically nonexistent. Days go by without anyone calling to explain what's wrong with your vehicle or provide an update. Trying to reach someone by phone is almost impossible. Calls go unanswered, messages are never returned, and you're left wondering what's going on. Even simple services are taking far longer than they should. There are no shuttle services or loaner vehicles available, leaving customers stranded while they wait. The service advisors don't seem properly trained. They struggle to explain what services are being offered and don't even know how to look up warranty information correctly. That's basic knowledge that customers should be able to expect. What's even more disappointing is the leadership. While customers stand in line waiting for help, the Service Manager appears content to sit in his office instead of assisting his overwhelmed staff. When he finally does come out, he's rude and dismissive rather than trying to resolve concerns. It's obvious something changed in management because this is not the Honda service department I knew for years. The professionalism, customer service, and efficiency that once made me choose Honda have completely disappeared. This department has damaged the reputation that Sames Honda spent years building. Evelyn Sames needs to take a serious look at what's happening in the service department before it drives away even more loyal customers. If this is the direction management has chosen, they're running a once-respected service department straight into the ground. I never thought I'd say this after more than a decade of buying Hondas, but I will think twice before ever bringing another vehicle here at Sames Honda.

Great selection of merchandise! Selling heavy duty truck & trailer aftermarket replacement parts…read morefor transmissions & differentials, air bags, shocks, suspension parts, filters, oils & greases, bumpers, grills, headlights, led lights, mud flaps, mud flap hangers, floor mats, chains, binders, warning flags, strobes, and so much more!

From the owner: As a freight truck driver, it's crucial to keep your vehicle running as it should. That's where we…read morecome in. Since 2001, our 12,000 square foot warehouse has everything you need to make the most of your time on the road. From chrome rims to steering wheels and everything in between, we are your reliable stop for truck parts and accessories you can trust. And with our knowledgeable and efficient staff, we are able to get you back on the road in no time. So the next time you're in Laredo, pull on in and let our quality products and timely service speak for themselves.

Eddie G was very helpful with changing my brake light! Very kind and amazing customer service!read more

I arrived at this Autozone to purchase a battery for my 2009 Toyota Venza. The gentleman at the…read morecounter was extremely helpful and continued to assist me by carrying the heavy car battery to my car. Gestured like these are greatly appreciated, creating lifelong customers.

This is one of the BEST stores in Laredo for fast, friendly CUSTOMER SERVICE!…read more I have shopped here numerous times and ALWAYS receive excellent customer service. The employees smile, treat you with respect, and offer help. Plus they know what they are talking about and they know what they are doing. And they are willing to go a little bit extra to make sure you are satisfied. GREAT customer service...such a rarity in Laredo!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!