Called to ask for an appointment for an oil change. They tell you to come in "right then" for an…read moreopening. An hour later, still no service, no one has paid at check out either, and no promise that the car will be finished anytime soon. All I needed was a 5 min oil change. I left and told them I would gladly pay premium so I wasn't missing work. SLOW...

I highly recommend Sames Mazda! They worked hard to make the deal happen, and I walked away as a…read morevery happy customer with exactly the car I wanted! Very helpful and paid great attention to every detail of the transaction from the beginning to the time I drove off with my new car! Thank you, Josue!

would not buy from them they are scam artist I'm out 829 bucks The owner of the company was very…read morerude. Could not talk.

DO NOT DO BUSINESS WITH THIS SHOP-THEY ARE THIEVES…read more...... I had the unfortunate experience of getting robbed by this company TWO TIMES. 1-receptionist (ma. elena) said diagnostics was $100. After running diagnostics, tech (walter) quoted work to be done at $140. In a normal shop, the diagnostics fee would be waived when the work is done there or so I thought. So I okay the $140 work to be done. When I went to pick up the car, my total was $240 because I was still being charged the diagnostics fee. So okay, charge to experience. Mistake number 2-hoping to get a better experience and supporting local business (yeah right). I bring in another vehicle. Receptionist prints on the deposit receipt (now they call it deposit instead of diagnostics fee) the TWO PROBLEMS that need to be worked on. Tech quotes the work for $240 and PLUS, of course, the diagnostics fee for a total of $340. When I went to pick up vehicle number 2, only ONE PROBLEM was done because, according to receptionist ma elena, tech walter did not see the other problem on THIER VERY OWN PAPERWORK. They wanted me to bring back the vehicle, they will work on it BUT I HAVE PAY A THIRD TIME even if it was THEIR MISTAKE, and this time, they also charged me sales tax while the first one, there was none (got lucky maybe because I was complaining so much they forgot). Told them, I will ask my lawyer to look at it and we will see them in court. Pls. GO SOMEWHERE ELSE.........

Unethical to say the least. They gave me a quote when they thought I was going to pay in my own for…read morethe repairs. As son as they found out I was going to get a check from the insurance issued out to them, they said that the quote was not guaranteed because they know that the insurance can pay for more damages and they would have to disassemble the door to look for internal damages of the door DENT. Seriously! That's one of the reasons insurance prices are so high...because of these people.

This place SUX!!! Just like any other typical Laredo body shop. Service is TERRIBLE!!!read more

Fast and as expected. Truck was fixed from a check engine and rough running. To perfect…read moreperformance! Communication with shop is great! Seeems to be the only service center in town I know of that is what you'd expect! Work well done fast and reliable! This was for our work truck now ai need see about have mine repaired!

WATCH OUT when you take your vehicle for a visual inspection. I was told the inspection was $65…read moreand they charged me $118. The front desk said that they were only going to charge for the computer diagnosis and not the visual inspection. But I never requested any computer check because my car didn't have any service lights 'on'. But I just wanted for them to give me the report on my car and get out of there. Because the day before I left my car like at 08:30 and I was told they would be done with visual inspection that same day but I called at 5:30 pm and was told they didn't have time to check it and if I wanted to leave it overnight or pick it up and bring it again in the morning. Not even an apology for not calling me in advanced so I could make plans to get a ride for work the next day. So anyways WATCHOUT again with that front deck don't let them poke your eyes like they did to me. Make sure they tell you straight out how much you're gonna pay. The mechanics did a great job though but I can't say the same about the front desk. Sorry but it is what it is.

Fast service and excellent quality of work! My Mercedes looks brand new and Pete was very helpful…read morethroughout the process! highly recommended!

This place is a SCAM! the Owner Pete Lozano does not deliver what he promises. The insurance paid…read morehim more than $26,000 dlls and he already has the truck for 3 months without repairing it. I have tried to talk to him to give us back the truck to take it to another workshop and he does not agree promising truck will be ready soon. I still waiting for an answer, I'll probably need to take him to court to solve this situation, don't ever going to this place, you will lost your money, time and a lot of headaches very unprofessional!!!

I left 2 e-mails and called 3 times trying to buy a car here they had for sale. They didn't contact…read moreme until 2 weeks AFTER THEY SOLD IT TO SOMEONE ELSE. Avoid these clowns.

Recomend to anyone looking for their next car. What they don't have they will look for and get…read moreyou. Very honest which is not typical in auto sales. Quality cars, quality gentlemen. Thanks Patricio and Marco, see you on my next car purchase!