Amazing response time! Excellent price! Really came to the rescue when our waterheater went bad.read more

My address/ location is not correct. I called on Monday and left a message, it is now Friday and…read moreanother local plumbing contractor is doin the work. I never received a call back. Not a good way to do business.

3hours at 50$ per hour for an amateur to get the proper adapter and supplies from down the street…read more(In town) to connect a bidet isn't bad I guess. He also looked at the water softener and said he didn't know anything about them. Both of these requests were sent to Peterson's before someone was sent out. However, if you want a professional, that knows what they are doing, to get it right and not tell you "I don't know anything about these." Well... consider that before calling. Or just request a professional also with your inquiry. This will save you time, money and frustration. They probably have a professional there. We just didn't get that person. This would be fine if we were informed immediately that the company would be sending someone with no knowledge of our requests. That way, we would have went somewhere else straight away. Warren Wilde took care of the water softener, he even told us what exactly was wrong just from our description over the phone. This is what experience, paying full attention to the entirety of a request and sending personnel capable of understanding and performing the FULL job will get you. Thank you Warren

They were difficult to get a hold of from the get go. We finally got someone out here to install a…read morebidet and see what was wrong with our water softener. He was VERY young looking. He looked at our water softener and said, "I don't know anything about these...." I showed him a pin that supposed to be attached to the softener and he said "Yeah I don't know why there'd be a pin in it." So we are paying for a plumber to come out and NOT know about water softeners? So he installed the bidet but it took him just shy of TWO hours. When he finished he said it was leaking (maybe not his fault)- but two hours for a bidet? I installed it myself at our other house in 15 minutes. The only reason we had a plumber do it was because we needed a different T-valve and he didn't get a different T-valve- he just rigged the one we had to make it work (might be why its leaking????). We do need to get a new water softener but will be using someone else to install it as they did not leave us with much confidence in their abilities.

HORRIBLE service and even worse quality. I called Randy to update plumbing in my house I am…read morerenovating. Originally I had him install a water main shutoff and I liked him so much I had him replace the main stack and rough in plumbing throughout the house. From this point on I realized what a lousy businessman Randy is. During his initial time here giving me an estimate he told me he would get the necessary permits and I don't need to worry. When you call R and R Plumbing you will reach Randy's wife Dawn. If you call there in the morning she will answer the phone, but is always pre occupied talking to her crew and complaining about how busy she is. If you call in the afternoon Dawn may or may not answer and if she does she is "away from her desk" and may or may not return your call. Randy was very quick to say he could find a better toilet that I could buy in store. I said ok great do you have a picture because I don't want just any toilet? Nope. "I will have the guys pull one out of the box and have Dawn send you a pic" That never happened. Even after asking a second and third time, I said the hell with it and found one myself. Moving along, I wanted a washtub installed in the basement and it was the same line as before. "I can find you one way better than you can find in the store" Okay great get me one. That never happened either. Not only did Dawn keep sending me an invoice for $100 or so that I had already paid and previously disputed, I repeatedly asked her for my current invoice. She said I should have gotten it but she would "look into it and get back to me" As you can probably guess by now, that didn't happen either. I had to call her again to request it be sent again AND ask her about the permit Randy said he would get. I had to ask because by this time I was fed up and hired a new plumber. This is where the story takes a nice turn. I have never done a renovation before and it would have been nice to be told that I needed to have an inspection done by the city. I am guessing he didn't mention it because he never got the permits they told me they would. When I called him out on this to Dawn she gave me some lame story about how she rubs elbows with the people that work for the city and its "actually not a big deal" She told me worse case scenario I would get a small fine, no big deal. Obviously she doesn't have an attorney because mine assured me that was NOT the case. Moving along, she LIED to me AGAIN on the phone and said Randy just took care of it. She asked if I would like to schedule more work and I said no thank you. After having a quality plumber look at Randy's crappy work he rolled his eyes and said "this is not good" The main stack had been hacked so many times it looked like a kid took 50 pieces of random pipe and glued them together. After telling the new plumber what I was doing in the bathroom he said he has know idea wtf Randy's plan was but he would have to redo all his work. This included replacing the stack again and properly roughing in the bathroom with the rest of the work I needed finished. He pointed out pipes glued together crooked and even broken fittings. I wouldn't recommend Randy to work on ANYTHING! Call ANYONE besides R and R Plumbing. I wish I had, it cost me THOUSANDS OF DOLLARS!

In the middle of the pandemic we discovered a leaking plumbing connection in our basement. It had…read moreflooded and adjoining room. One call and a plumber was there in about half an hour. He quickly undertone problem and fixed it in under an hour. They also recommended a water damage remediation company that was there in under an hour to repair that damage. We've used R and R plumbing several times over the years. They've been very prompt, efficient, effective and the bills were always reasonable.

Besch Plumbing provided me with the best plumbing service I have ever experienced. I've used them…read moretwice this year. Both times they provided reliable service with fair pricing and excellent results. The second time I used them they quoted a higher price over the phone based on what I explained needed to be done, but after doing the work they said it was less complicated than what they thought and lowered the price. This amazed me.

Did a nice job and very professional. Actually communicated and was timely. Will keep them for…read moreanything else. Solid company!

Residents of Stevens Point and the surrounding area simply cannot do better than Rasmussen Plumbing…read more& Heating. In the past year, our 1946 home has needed a new furnace, range, & utility sink faucet. Rasmussen did the furnace for us the day after we called, which was in October. As we all know, fall temps can be unpredictable here, so we appreciated their urgency in scheduling us. The workers are friendly & the communication with their clerical staff is top-notch. They respond almost immediately, even via email, & never make you feel like a burden. When we ordered our new range, they were very accommodating in working with our delivery company's schedule to make sure our gas line to the old range was safely capped off before the new electric range was delivered. As a millennial homeowner who, honestly, is not skilled in the ways of traditional homeowners, it can be humiliating to talk to certain contractors around town who seem unenthusiastic about helping you-- even as a paying customer. Rasmussen is always kind, professional, expeditious, & thorough. We are thrilled with their work every time.

Very responsive and quick problem solving! Attentive to detail and knowledgeable. I am a plumbing…read morenovice, he took great care of us. New water softener is working great and all of our shower functions are back up and running.

Process was straight forward. A sales pitchman (Sawyer) came over did a assessment of the duct work…read morealready in place. Went over the prices and unit models. A few weeks later the techs came over and did the job in about four hrs. The central A/C works wonderfully especially during these grueling humid/hot days. Only con that I can point out is there was a a set date for an installation but called me day of and unit was not in stock but rescheduled a few weeks later.

I live at Richmond Terrace and had a furnace/air conditioner replaced by Bob's Heating. This was a…read more$7000-$8000 installation. Afterwards, I had concerns about how to properly clean the grate, as there was no accessible panel. A representative from Bob's confirmed that the grates are not removable and advised using a product called Nu-Calgon Evap Foam No Rinse to clean the condensing coil. Earlier this year, Matthew's Heating & Cooling inspected and cleaned my furnace. They determined that the condensate drain had not been installed in a workmanlike manner and strongly advised against using the cleaning product mentioned above (see attached report). To date, we have identified at least two furnaces that experienced this same issue. I scheduled a meeting with the condo board president and a representative from Bob's Heating. No one from Bob's showed up for the meeting. I would urge any resident living at Richmond Terrace to use another vendor when replacing their furnace.

Tim Rausch did the plumbing in my new home, which I am very happy with. I'm now finishing my…read morebasement and I hired Tim for the job. They did a great job, coming out to my house during an ice storm. Painting of my basement caused my Water Heater to shut off due to a flammable vapor sensor - I just got done texting back and forth with Tim regarding the issue and he got me back up and running! Excellent customer service and he will be my only plumber from now on!!!

We recently hired Rausch Plumbing and Remodeling to address a mystery stench and an apparent leak…read morein our basement. We called first thing in the morning, and Danny arrived in less than an hour. After a thorough inspection, he phoned Tim, the owner, to share his findings. Tim took the time to personally come over, confirm Danny's suspicions, and collaborate on a plan to resolve the issue. They even coordinated with Caden, another team member, to assist with a specific step of the repair. Our home is older, and we discovered that our kitchen piping had been slowly eroding in the basement crawl space for years before finally bursting. This caused sewage water from our sink and dishwasher to seep into our concrete cinder block basement wall. Within hours, the Rausch Plumbing team had completely re-piped the entire system and provided helpful recommendations for potential restoration work. These guys were outstanding! Hardworking, professional, and genuinely kindhearted. Their level of service and respect was unmatched. My husband and I even joked that Danny was so great, we could imagine inviting him and his family over for a backyard barbecue! They clearly explained the problem, laid out the best course of action, and provided a quote upfront--then came in under budget. Same-day service, extra manpower, and the owner himself taking the time to ensure everything was done right? That level of care is rare. We cannot recommend Rausch Plumbing highly enough. After sharing our experience with neighbors, we weren't surprised to hear that Tim Rausch and his team are the only plumbers they call. We now understand why! John & Angie Luck

Great service, responsive and affordable. Did I also mention quick? The team replaced the water…read moreheater in less than two house...cleaned up and ready to rock!

I called Wilde Plumbing after several closer plumbers either refused to come out or never returned…read moremy calls. The owner is a great guy, and although he was busy with bigger projects, found the time to travel to my house and fix my leak. As long as he is in Buisness and willing to drive the distance (he's in Kaukauna, my house is in rural Oshkosh, this guy has my Buisness. I definitely recommend him!