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    Sam's Club

    2.8 (48 reviews)
    Open 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Sam's Club

    Auto wheel and tire repair

    Sam's Club Photos

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    Shahira S.

    So I've been a Costco girl for years and I wanted to give Sam's club a try. Plus it's more convenient for me and closer. This store definitely has way more to offer and selection. Unfortunately I Believe I came at the wrong time because this couple six baskets filled to the room one had food was mostly food so I figured you were a restaurant or a nonprofit. Thought I would say last time because it was just bags of chips and clothing. 45 mins later and every cashier still full I finally got my turn. I got my bill I was shocked at how high it was because I am a math person and in my head this was too high. I looked at my receipt and I was charged $58 for on box of mangoes. So now to join another line ‍‍‍. Customer service was very nice and I think the cashier was having a bad day. Don't get me started on the lines for gas but I will go back. I'm still a Costco girl.

    Staying safe in the Corona world.
    Denna E.

    This was the first time in years that I have been in a Sam's Club. We got a free membership from our bank and thought ok, let's go! I was impressed with all of the active responses to the current CoVid19 situation. The store only allowed 300 patrons in at a time. There was a greeter at the front on a radio that tracked that. The majority of the employees had on masks. There were extra sanitation stations and sinks around the store. All the staff I interacted with were friendly and helpful. Sam's Club is a journey of "Do I really need 3 pounds of baked beans at such a great price?" Being a family of 2, we were selective on what we bought but prices were fair and for the most part better than the grocery store. Now to go and use up the 2 pounds of cheese we bought!

    The expiration of a ginger ale

    Soooo many things are expired at this store and past the Best Buy date. Why am I paying for a membership for such a crappy store. Here's an example of some ginger ale we bought there yesterday.

    Parking lot
    Brandon P.

    Unfortunately this is the only Sam's Club in the city at the moment. This is definitely your run-of-the-mill washed out Sam's Club. Granted it does give you all the offers and discounts that a membership provides but the service and atmosphere has definitely gone down at this Sam's over the years. I have been in and out of the city for the last 15 years and I feel that it was much better at the beginning. The employees are just there for check, as I get that many are, but the experience is much better at other locations within this franchise. The best service I get is at the automotive department as they know what they are talking about and have provided me services on time and even when things looked sour they made it sweet again. The photo department is also another highlight of this store and might be the best service that you get overall. Even the samples that you look forward to on the weekend are not as Savory and as upbeat as of the franchise locations. Just get in and out here and pass along the savings to your family. That's about as much as you can look forward to hear. Ample parking though, I will give them that.

    Bed bug on chair for sale

    I took a Picture of this bed bug! I reported it and watched as they removed it with a paper towel. I wonder if they're going to sell that chair or if removing was their extermination process? Otherwise I do like being a member thus the 3 stars

    Hold time
    Ryan M.

    I would like to say I was helped! I started the call at 3:40, after going through the automated selection for the second time or so, it automatically forward me to the service desk. I asked if anyone was working in the tire department to which they confirmed yes. They then forwarded me back to which I waited for 14 minutes for an answer. I was on my way home so I had time to wait! For a total of 16 almost 17 minutes is ridiculous. I am not renewing my membership once it runs out and I guess will not be buying tires either. I would be more understanding if they had answered the phone and said we are super busy, call back later. Never once got anyone. I hope anyone in the future has a better experience, however Sam's has lost my business.

    This is what a BED BUG looks like

    This is in reply to Jennifer V. Who posted a picture of what she believed to be a BED BUG on a chair and went on about her concerns about Sam's reselling the chair. It was NOT a bed bug but a KUDZU beetle bug and we all here in TN are very familiar with them. I have never had a bad experience in this store.

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    7 years ago

    Great selection of products from Food to Household! Always have experienced GREAT customer service!!

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    7 years ago

    Terrible customer service after the sale. Never would I purchase another vehicle or recommend anyone there.

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    Ask the Community - Sam's Club

    Review Highlights - Sam's Club

    My household is only 2 people so I wasn't sure if I truly wanted to buy in bulk, but it hasn't failed me.

    Mentioned in 5 reviews

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    Sam's Club - wholesale_stores - Updated June 2026

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