My go to for school snacks. Today we tried the sushi and it was edible. The ice cream of course was amazing. I love coming here to shop and love the option of a quick (unhealthy) snack. Ha! The prices are always reasonable and the staff always seem helpful. The location is perfect because it's on a road that I frequent. On this visit, I purchased snacks to spoil the children participating on Take Your Child to Work Day. The snacks were a hit thanks to the variety packs. read more

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Had a delivery for 2-4 was told it was delayed 45 minutes, then was told no more then 2 hours, it also said come back for updates and I never got any update they just closed. Went through help chat and by time the 3rd person the supervisor Bernadette came on she said give me one minute to review what is going on, it said this chat has ended. They had my phone # in that chat and no contact. The worst customer service ever. I wasted the entire day waiting and have nothing but a charge on my credit card. Going to only Bj's and Costco. read more

This place has pretty much everything you can think of. Their food court pizza is also really good. The only reason I did four instead of five is because they had no ice bags when I really needed them. I will be back, and hopefully they will have ice next time. read more

They usually have what I want in stock and the service there is good with no problems. On the Auto side my wife needed a tire rotation and they got her in and out pretty fast. read more

I am a loyal customer and shop very often at Sam's. It never fails that they cancel items in my order, 30 minutes before arrival. This leaves me no opportunity to substitute and in this case, I am short TWO trays of cheesecake for Christmas desserts! WTH am I supposed to do now? I placed my order for delivery, 3 days ago, just insure availability. It definitely should have been planned and available for my delivery! I am really angry. read more

Typically these chains are all the same in terms of product inventory and diversity. To me, what makes one stand out more than the other is the shopping experience which entails cleanliness of the facilities. My problem with the freehold location is it's got one of the dirtiest bathrooms I've ever been to for Sam's club. As a resident of Freehold, I venture here often but comparing my visits to Sam's clubs in other states I've resided in, its sanitation is very sub par. Everything is fairly standard; stocked inventory and friendly staff to accommodate your needs. read more

This store is well stocked. Prices are good and I find staff pleasant and helpful when I need assistance. We've come here for years even though we live much closer to the Edison store. Basically good prices, good inventory and nice people make it worth the trip. read more

Have you ever been somewhere where people just literally suck at everything they do? If you haven't, and are interested in something like that, I HIGHLY recommend Sam's in Freehold. This place is an absolute disgrace, and has gone significantly down hill over the years. Oh, and absolutely forget about a pick up order - that's a total joke. They'll charge your card and your order will not be ready at the time you scheduled. As far as customer service - well that's also a joke. Maybe some people like handing their money to someone that can't even say thanks or smile. As I'm typing this, I'm trying to think of one single redeeming quality, but I simply can't. My advice is skip Sam's and join Costco. Oh and if you want products and choices that are actually somewhat healthy, Costco is your best bet. I'm looking forward to not renewing my membership. read more

Karen O. in the Optical department has loose screws! She made a simple contacts purchase seem like confusing puzzle. The lenses were $88.88 per box. In order to qualify for the Bausch & Lomb rebate, I had to purchase a one year supply, a total of 8 boxes. So, 8 x $88.88 = $711.04 without the insurance discount. I asked how much I must pay out-of-pocket after my insurance contribution and presented the rebate info posted on the website. Karen, along with her colleagues, became awfully slow and confused. At first they thought Baush + Lomb would apply a $200 discount on top of the purchase, then they claimed that my insurance would only cover $120 of the $150 available for lenses, due to some kind of insurance code within the Sams Club system. After about 1 hour she finally processed my order, and determined that I owe $561.04 and that I am eligible for a $300 gift card from the manufacturer, not $200 off contacts at the register. As soon as I got home, I immediately contacted my insurance company, demanding an explanation of $30 difference with Sams Club on the phone. Karen informed my insurance agent that it was because of how their system processes bulk orders, total bs! The agent confirmed that it was illegal for a company to charge an arbitrary amount, based on "codes" and insisted that I wait until Sams Club submits a final claim. One week later, it turns out, they charged my insurance for $150, which explains exactly what I paid at the register! You see $711.04-150.00=561.04!!!! I went back to the store to discuss the matter with the GM, but the Optical Dept was closed. The Customer Service booth claimed that their management can't access an itemized invoice, showing the insurance coverage. They claimed it was inaccessible because of the "prescription" even though it had absolutely nothing to do with the prescription. Then they insisted that I talk to the weirdos in the Optical Dept again! This is how pathetic these people are in person. You can spend your money there but if there's ever a problem they will give you the ol' runaround. If you ever purchase anything from the Sams Club Optical joke, make sure you do all the calculations beforehand. It doesn't hurt to bring a geriatric psychiatrist along. Unfortunately, the Samsclub.com system can't process insurance payments immediately yet. I don't know if good ol' Karen thinks its funny. I certainly don't find it entertaining. I am surprised I received my contacts quickly. I WILL NEVER PURCHASE AT SAMS OPTICAL IN FREEHOLD NJ AGAIN! read more

UPDATE: This Sam's I still give 4 stars. But as a Prime member I enjoyed the free deliveries and used it often. Their new $50 minimum on deliveries or an $8.00 fee would be charged is ridiculous. Why have a Prime account? read more

Fairly quick curbside pickup. The staff is also nice and courteous. Even with big orders they don't frown and make faces, have a happy smiling face and delivering the order. Superb customer service. read more

It's Saturday and you have 1 person working the service desk, with 10 people, make that 11 people on line. Unacceptable

If I could give zero stars, I would. There are two people who work up in the front by the registers who think that they're the almighty and powerful and don't know how to speak to people. I have had a total of three separate instances at this place where I had a problem. The customer service is horrible! read more

Sam's Club is a giant bulk item discount store that requires a membership. This Sam store has some deals that are better than anywhere else. For one thing they have a food concession stand that has the lowest prices for items like hot dogs, hamburgers, pizza slices, & soda than anywhere else you will find. Also the food portion is generous as well - a big hit with the kids for sure. Another deal not to be missed is that they sell very large rotisserie chickens for less than five dollars. This chicken can actually feed a family unlike those small rotisserie chickens that you can buy in grocery stores for maybe a dollar less. They also have another good deal, they have a discounted jewelry and perfume stand in the middle of the store. You can find jewelry here for less and very good quality. This is the first place I go when shopping for jewelry. This giant store really has everything - produce, meats, clothing, grocery items, outdoor furniture sets, desks, beds, you name it. So why not award this establishment with a four or five star rating. Well there are some drawbacks. For one thing if you come anytime during the day you are almost certain to wait in a long slow moving lines when checking out. Also before you can exit the store there are employees at the door checking your receipts. This extra step can take at times an additional five minutes or so which is very frustrating. If you go first thing in the morning or at the end of the day like 8 o'clock at night there will be less people. But as I learned when I went last night at 8 o'clock not all of the service counters are staffed. I wanted to buy jewelry and there was no one at the jewelry counter. It took over a half an hour for the store to send someone over there to wait on customers - quite a disappointment. Also like other club stores some of the bulk items really are not much of a bargain so you have to be careful what you buy there. Sam's Club has some really good reasons for you to be a member. Like discounted jewelry and perfume, the best rotisserie chickens you will find, the lowest price concession stand with big portions that you will find. But expect long lines during most of the day and not so great customer service. read more

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They're either changing their suppliers or they're just carrying less merchandise. Looking for a specific type of salmon which they stated its a seasonal item. The employee walked around and around and could not find it either. Then after a while he called it in and found out they're no longer carrying that item. It was very irritating. The guy admitted while they do move merchandise around so that you as a consumer need to walk around and "discover" new merchandise, sometimes they forget where it is. I'm not amused. Insert sour puss cat face here. White it's very aggravating because this isn't the first time something like this has happened. I was not alone because another lady went through a similar experience while I was there today. SAMs Club, please get your act together. Let's not even go there about the customer service line for returns. Oy! read more

I will never order from sams for same day delivery again,left me hanging was to deliver from 4 to 6 pm and here it is 11pm and nothing chatted with them around 8:30pm and asked to give it another hour .......done lets see what shows up some has to be freezed?????? read more

I've been to the Sams club here and the one in Westchester ny I can say without a doubt this is in is bigger, more options, and a way nicer staff. With covid19 yes you cannot get everything but staff will lead you the right way read more

Tire Center: Always competitive pricing and rebate offers...fee rotation and puncture repair for life. 4 Michelin Pilot A/S 235/45zr17x with mounting and tax for $608. Beat CostCo by over $100 .....BAM! read more

I literally come here to pick up alcohol. They have a great selection plus their prices are competitive. I really enjoy their members mark vodka which is great for parties. I think that they carry a few more interesting snacks than their other warehouse competitor, their membership fees are a bit cheaper but otherwise these warehouse stores are very similar. read more

I'm going to throw a few comparisons of this warehouse with the Costco in Marlboro. More often than not, many of the items and prices are similar, but shopping in both locations I noticed that the meat department has more selection (fresh and prepared) at Costco. Same can be said about the fruit, vegetables. There's more to choose from. What Sam's has is a good wine and beer section. They carry a variety reds and whites from domestic and abroad. They also have a decent macro and micro brew selection. I also like the self check out aisle that Sam's has that Costco doesn't. It's convenient. Sam's has cheap eats at their food court. The prices for pizza, hot dogs, drinks are so inexpensive a small family can eat for less than $20. Depending on the time of year you go, you will see different outdoor and household items show up in stock. That's also true for clothing and toys. There will be holiday items out up a couple months before the actual holiday. This place also offers some tire and minor auto work. They also have an auditory and vision center. If you have the means, you should sign up for their personal membership. It actually pays for itself. There are items not in the warehouse that can be purchased only online. Lot of times it may be cheaper than online stores like Walmart and Amazon. read more

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1 star only cuz they sell alcohol. Employees are unhelpful and have an attitude, particularly the self check out "workers" who are nasty & reluctant to work. read more

There is a reason there is a line when they first open. This place is more magical than Disney land. The options are endless, the quantity more than enough. 4.50 for 2 pounds of pre made Mac and cheese- wowza. And a sundae at the end, oh wow- I'm lucky. The only negative is there were no samples. I felt stolen from:(. How would I know if I want a new product?!? Costco will always have my heart because of this! read more

I have to preface this by saying... I have been to this location MANY times with no issues. Unfortunately, I just couldn't let this particularly horrible experience go to wayside. The night manager on 12-17 is a complete moron. A WEEK before Christmas, he decides to be a genius and only have two lines open... wrapped around the freaking store. Not fun to wait at last 30 minutes in line with a tired and bored 16 month old. Worst part is that he decides to open up another line and take people who had only been waiting for like 5 minutes! Where they do that at? Apparently at the Freehold Sam's Club. When called out on it, he says something like... "so what, this is the line I'm taking." I will return because my membership is open until April... if they don't get it together, I will not be renewing. read more

Sam's club should just continue closing their stores. I spent all day calling the fire department and the front desk and no one will answer Tire department wants to take three hours to install tires AND schedule repair 1 week in advance. No compassion or help for a member who is stopping on the highway every 30 minutes to refill the tire When asked about the phone calls. The manager blamed the phone system and said the phones don't ring but if he happens to see the light flashing, he will pick up the phone otherwise calls go missed Very very disappointing. So many businesses went out of business and these guys are trying their best to alienate customers. read more

There was a woman walking with a poodle in her arms which was not a service dog walking in the fresh meat section. I informed the manager and he said what would you like me to do? It's her dog - unacceptable in a food store. Also, I was in the store at opening time and the rest room was horrendously filthy. This store needs help and maybe a visit by the Board of Health. read more

They usually have enough selection in the stuff I buy. Prices may not be cheaper but this is like a mall, everything in one building. check out is usually long even with self check out. I got screwed at the pharmacy. I was getting a $65 medication for my dog every six weeks. The associate scans my card, I pay for it with the same card and leave. One day the pharmacist took care of me. She noticed that I was a plus member and said I get a discount. Only $5. I told her that I was paying $65 and she gave me a refund for the past six months. I tried to contact people online to get a refund for the total period but no one replied to me. Then someone did. I was able to get a refund for a little more because they have a time limit on refunds. The feeble excuse I got for the overcharge was that the pharmacy computer doesn't read that I am a plus member. Strange since it reads that I am a paid up plus member. If you use the pharmacy then check the discount list for plus members or you will not get it. read more

First after being a member for many years over 30 we got automatic renewal for a plus membership which we didn't want but that was adjusted so that's fine but now last night I renewed my membership at a special promotion for 26.66 and I also put my wife on there , that being said she can't get on the app it will not let her take off her old account number , I have been calling today for over an hour nobody answers I even got meat dept they said they couldn't transfer me to customer service so I guess I will have to recancel my membership Sams Club in Freehold you really stink go to Edison we went there for years never a problem!!!!!! read more

Horrible wait time to get out and the only have one person at the door.. if this is any indication of the holidays buy online at amazon read more

Sam's Club - Tires Near Me - Freehold, New Jersey

I just got robbed for $45. I signed up with coupon that gave a $45 gift card and they said I would get it via email. 3 months later I call to find out where it it is and they have no record. Be aware if you are using any coupon to sign up make sure you get your gift card right then or take a pic of the coupon for proof. Employees will sign you up and never even put your coupon in and say they will email. Unreal how the store manager could have just put a end to it but cool with losing long time customer over $45 and it was their mistake read more

OMG. What are they thinking at Sam's? Everything is moved around. The store doesn't make any sense. I actually walked around in circles trying to find stuff. It took me twice as long to shop. I wish they would put it back the way it was. And what's with the paper towels? THERE AREN'T ANY!!!! read more

Why have a customer service number if you are not going to answer it??? Trying to find out if curb side order is ready. Aop still says processing. read more

I came in to pick up an online order that I had placed for a swing set for my daughter and I could not believe how kind and helpful all of the employees were! Brook and ET and all of the guys in receiving... They made my experience an amazing one. They went way above and beyond the call of duty! I had purchased a temporary membership to buy the swing set but these employees were so great, I'll be purchasing a real membership asap! read more

This Sams is a well run store as long as you don't go there on the weekend, the weekends there are nuts but the staff is great they move people along. The selection is very good and you sometimes find very good bargains especially coffee pods and household Staples the wine selection is also pretty good read more

Sam's Club - Tires Near Me - Freehold, New Jersey

the store is great but the auto department will have you waiting for hours to get one tire replaced. they are rarely ever at the desk so I had to wait at least 20 minutes just for them to come over. It took another 45 minutes for them to replace the tire, and then another 20 minutes for them to come back to the desk when it was done. read more

Sam's Club - not at the desk - Tires Near Me - Freehold, New Jersey

This is my local Sams' club. I've never had a problem here. They always have what I'm looking for. They also run various deals throughout the month on different items that I take advantage of every now and then. I'm here at least once a week. To avoid the crazy crowds I go during the week after 4pm. I'm usually in and right out which is perfect. Nothing more to say, I'm a biased Sams' Club shopper! Lol read more

I have been a loyal SAMs Club member for 10 years and have happily declined to renew my membership this year and move my business to Costco. In the last year I have had NUMEROUS issues with them especially the Pharmacy. Rude, incompetent people should definitely consider a career in SAMs pharmacy you will be in like company. I has one particular incident and worked my way up the chain of morons right up to their manager to no avail. I transferred all my family's prescriptions to Costco which is closer to my home and cleaner, bigger and better selection. Best yet all my ins copays were cheaper at Costco! Run don't walk away from this overbearing giant big box bully! If u have any questions about the incident which resulted in SAMs taking more than two hundred dollars erroneously and then refusing to refund it I will be glad to share. read more

Not good service at all Took forever to get a damned mattress AND the employees had no idea what to do read more

This Sam's Club has everything. Unlike other Sam's locations that do not serve hard alcohol, this place not only has aisles of beer, wine, mixers and liquor, but also sells dozens of nice box sets which serve as great Christmas presents. For example, you can frequently get a bottle with a nice set of glasses at a reasonable price. Similar to other locations, there is always taste testing to be done and there is a dining area were you can dine on classic Sam's Club hot dogs and pizza. read more

DON'T COME HERE FOR GLASSES. I went and they messed up my glasses so I had to order another pair. Then my brother went and they messed up his prescription - TWICE. We are both now going somewhere else because we have spent WAY too much money trying to fix all the pairs of glasses One man was horribly rude and mean to clients but another one was a sweetheart. Food is fine so I gave it two stars. read more

DO NOT upgrade to plus membership, it's a scam, SAMS club offers the upgrade because it comes with cash rewards from your purchases each time you shop, the problem is YOU CAN'T USE IT, this is the second time and will be my last time i'm dealing with this issue with cash rewards. when i contacted SAMS, they told me i redeemed my rewards June 2019 but how did i redeem my rewards in June when the rewards are not available until Dec 2019, 60 days before your renewal date. then they told me my cash rewards were stolen, that's hilarious. after they hung up on me while being on hold, i called back and another rep. told me i redeemed $240. my total rewards were $233.30, that doesn't even make sense, i redeemed more cash rewards than i earned ??? total waste of time. Point is, do not upgrade read more