Do you have to be really rude to work here? Been to the pharmacy 2 days in a row, 2 different…read moreclerks. Both RUDE! Transferring my prescriptions to somewhere else.

I just moved to the area and loved the Walgreens by our old home. (South side la crosse). However,…read morethis Walgreens has horrible customer service and their employees have awful attitudes. If you have a question or want to be treated with respect shop elsewhere.

I want to give praise to an employee at Walgreens on South Avenue in La Crosse, wisconsin. I had…read morephotos that I needed copies of for a funeral of a friend. He came immediately to assist me and helped me scan all of the photos. I was very impressed with his kindness and helpfulness. He is one of the best employees I have encountered anywhere! His name is Benjamine Sims .

Store hours changed it's only open 7 AM to 10 PM, pharmacy is open 8 AM to 10 PM with a close from…read more1:30 PM to 2 PM probably for lunch

The staff here is very friendly and helpful and the manager was great helping out with a question I…read morehad.. Highly recommend this store.

Don't count on actually getting your prescription. I stopped in to get 1 prescription and they said…read moreit would be an hour wait. I live close by so I said I would come back when it's ready. I called every day for a week and the automated system just kept saying that it's not ready. Finally after I week I asked to speak to the pharmacist. I was in hold for 2 hours. He Finally said it was just missed by mistake. Several other times I have had prescriptions sent there and they just never got them ready and the prescription timed out. I've called and they have said it will be ready in 15 minutes. I get there 20 minutes later, wait in line for 15 more minutes and they tell me it will be ready in 15 minutes. Then wait another 20 minutes before they call your name then wait in line for another 10 minutes. You will be lucky if you manage to get your prescription. ​

Our insurance company requires we us D & B for medical supplies, in our case it's CPAP supplies…read more So we were buying from them when our insurance would cover a portion of the supplies, but now our crappy insurance will only cover a portion of the supply costs after my husband reaches his deductible, which he never does. We found D & B to be marking up the prices on his CPAP supplies to DOUBLE what they actually are at an online store. I find this a little odd. They double the price of the supplies because they know insurance companies will kick in a portion.... I also find it odd that my insurance company also owns D & B so they are really just over charging themselves and leaving me to pay about what I would online. I just cut out the middle man and shop online now and they ship it to my house for free.

In 2006 I was sent to DB by my sleep therapist from Gundersen Health System. Although I still get…read moremy machines through them for insurance purposes I find that they have been less than helpful when it comes to the smaller supplies. Their store hours are awful. For example, I recently tore my mask on a Friday night. I was not able to get a new one over the weekend because DB does not employ a respiratory supply person on weekends. They are "on call for emergencies" but according to them me not being able to breath for two nights did not constitute an emergency. I have found better prices and better service via C-PAP Supply and plain old Amazon.

While independent pharmacies become more and more scarce, Cass St. Pharmacy has held its own. They…read morehave a very pleasant little space. I feel as though I am getting much more personalized service than I ever have at a major chain (very important for patient safety when on multiple prescriptions). Being close to the downtown area, it's also a great location.

I spent a couple hours multiple times dealing with the Pharmacist and her Assistant on a Sunday. I…read morewaited until no one was in line, we were having insurance issues with Medicare Part D, tried multiple things and nothing worked. came back just to purchase the Rx out of pocket, BUT Sarah the pharmacist went out of her way to assist with a Pfizer co-pay card. She took the time to fill it out and answered every question, did not become frazzled when there were multiple people in line. Sarah is an asset to CVS her drive to help people is something more places need. My family is switching all our Rxs to CVS.

Rude, unreliable, actively ignoring my calls. Very important prescription needs being neglected…read more Forced to use cvs for insurance reast