Sam's club has all the bells and whistles that a wholesale mega store needs to offer and its all pretty elaborate and nice. Being a member of Costco, decided to try Sam's when they offered a $20 promotional membership for a year. Its good to know they offered similar deals on similar, yet, different products. Like , say candy bar bags for Halloween- both Costco and Sams offer big bags but with different candies in it, and since I had both membership last year, got to choose what I wanted in my trick or treat bag. Or travel suitcases, snacks, or anything for that matter. Similar but different. They had a station where a guy was demonstrating his knife over a loud speaker. And then there were free sample of food being given out as well. Great stuff at good price. read more

See all

Ordered a pretzel and then it said "sold out" and we never got our order, and they weren't making any more. we are so disappointed.

I have been a member since 1994. Yep- not a typo, 1994. Of Sam's club, not THIS one, silly goose...... I open with that to establish my credentials as a connoisseur AND historian of this 'buy a whole bunch of stuff you prolly but may not need for a price that makes you feel like you saved but do you REALLY know cause you spent $500 instead of the $100 you budgeted' establishment. :-) THAT SAID..... I frikkinng love this joint! Never lets me down for a quick pop in. The newer scan and go has me in a CHOKEHOLD because I hate dealing with people and this feature is introvert crafted to PERFECTION. I have no complaints other than corporate political affiliation and their Member Mark products are hit and miss. #2025 BIG BACK APPROVED!!!! read more

All the staff are friendly and helpful! I appreciate the support and kindness! The store is clean and we'll organized.

The eggs going up... yea I slid in here for bulk household supplies. Napkins, tissue, washing powder and etc. It was kinda late in the day but not overly crowded. I spent a hundred dollars and got a pizza on my way out. And that pizza didn't make it out the parking lot. read more

Sam's Club - Good pizza - Wholesale Stores Near Me - Pearland, Texas

See all

I came in for a quick rotisserie chicken run and samples! I was astounded by the wide variety of well supplied stock from various drinks to cleaning supplies! Top tier Sam's Club!! read more

Sam's Club - Rotisserie Chicken - Wholesale Stores Near Me - Pearland, Texas

See all

I've been a member since 2012 and I've been having a bunch of memories there and they've never let me down! I would definitely recommend Sam's if you're a lover of shopping! read more

Good pharmacy! Free snacks. Good selection of Christian books but could be more. They have a good water selection. Good meat selection. Good snack section read more

Utilized their gas station and the price is very economical and wallet friendly! Only cons would be you have to be a member of sam's club but other than that it's pretty good deal! If you are around plus member then this is the go to place for gas! Come get your gas! Cheers read more

Sam's Club - Gas - Wholesale Stores Near Me - Pearland, Texas

See all

Not today. Customer Service line is out the door with one frazzled worker trying to handle it all. Stay away!!!

Is it possible to go into Sam's and they be out of bottle water? Yes, only 1 ripped open package. This was the only reason for going and this time it was a flop. However, I was able to grab a few snacks, so maybe not a complete flop. May be next time. Until the next time, Bye-Bye! read more

Today was the $8.00 sign up for a membership which ends tomorrow. The store was very nice with lots of reasonably priced goodies. It took a bit to sign up, then it took a while to check out, took two different employees and being checked out 3 times before it took, i'm only deducting one star because the employees were polite and apologetic for the snafu. We'll be back. read more

See all

None customer service !! They took my stuff which was in my shopping cart, while I was in refilling my soda .. all my stuff was already paid through my app...they could not have to curtesy if asking if was somebody cart? She said has the right to took everything because was inside of the store I had to go back to choose for all my purchase.. I lost a lot of time read more

Sam's Club - The manger who don't know what is customer service - Wholesale Stores Near Me - Pearland, Texas

See all

We just joined as members of Sam's Club and are happy so far! We have visited two times and they had everything we needed and more. Lunch was cheap too, although the soda machine didn't work. We will be back! read more

Went to join today. I must the person at the customer service counter was unfriendly, with zero customer service skills. Plus she was texting on her personal cell phone while handling my driver's license and credit card. Rude and weird. read more

Not going to lie, after reading the reviews about how horrible the customer service was at this location, I was nervous to make a return here. Needless to say, I made my return yesterday and it couldn't have been nicer! Upon entering and showing my card to the worker, I mentioned I had a return. The gentleman tagged my item and showed me where to go. I waited in line at the customer service desk for maybe 2-3 minutes. Worker at the desk was friendly and quick. After my return was processed and I was exiting the area, the guy at the door who initially checked my card asked if everything went well. This was NOTHING like the reviews said. Phew! Store is generally stocked well. Unfortunately, due to COVID-19 quarantine, the TV selection was pretty bare. (But that was everywhere: Walmart, Best Buy, Target we're cleaned out too). This location didn't have some of the same items my last Sam's club had. Not a huge deal. I LOVE browsing the clothing section! We've found some awesome Astros shirts for a great price! Speaking of great prices, I found some grass fed beef here for under $3/lb! Score! Only "negative" is that the lines tend to be fairly long every time we come. read more

It's okay. The staff arent the friendliest but we try to avoid that just by using the app to avoid lines. What I hate is the traffic at the gas pumps. Car's are entering from the exit and going into gas pumps in the opposite direction and the employees at the gas pumps dont say anything. Its such a mess sometimes I just avoid it by pumping at the buccees nearby instead. read more

Rude employee. I'm giving two stores strictly based on how an employee treated me. As I was entering she asked to see my Sam card. I kindly explained to her it was on my phone and zipped away in my backpack. Typically I would have it ready but this time I was wrestling with three year old to sit down in the cart as well as marking sure my seven year old was keeping up. This employee continued to fuss at me for not having my card and threaten to have someone come down and get me for not having my card. SAM'S, please stop with checking memberships at the door! It's a waste of time. I understand doing it for plus members in the morning before general hours but c'mon. I wouldn't be walking into your club trying to shop if I didn't have a card. I worked at Sam's in the past and I know checking memberships at the door is useless. Save that energy for checking receipts on the way out and don't let your employees threaten guest on their way in! read more

This is my local store. The lines are always long but it serves a huge area. The staff is good and although lines are long they move fast. It's easy to find help someone is always close. The bakery is good but come early on the weekends to get the good stuff as people buy quick. It has all your electronics to choose from. I actually got my tv from here a few months back. It was a great deal and works perfectly read more

This club has gone downhill SEVERELY. The tire/battery department never has enough employees to handle demand. And, the food area is almost always filthy. Today, it was worse than usual. There was a huge spill on the floor that went unmapped for the entire time I was there. The tables were dirty with food stains, floors had napkins and other trash all over them and the soda machines were out of Pepsi and Coke. There was simply seltzer water coming out of all 5 spouts! Totally unacceptable! This place needs to get it together. read more

See all

I was visiting this location in Pearland early Tuesday morning. Ordering at the Concierge location. They were short-handed, two employees working cars on the right side of the lanes and one on left. Okay. So the waits were long Two cars in front of me on left. When they were serviced, two more cars pulled in. The employee started on those two instead of working down lane. But this not about me. The couple next to me and appeared to be in their 80's had been there the longest after I was serviced. They were very tired and dissatisfied. The employee was moved to right side who at that moment worked cars last to come in. But they complained quite a bit. All three employees now working right-side. No one on left. The elderly couple just got back in car and kept waiting. read more

Store is is clean and organized so that I can tell some where certain things are located. Staff helpful and pleasant.

Food is great! You can smoke on the back deck for you smokers You can watch sports also! read more

It was 800pm I was turned around while they still had their doors open with customers inside to get my son birthday cupcakes registers are still open I explained and begged if I could still get them it was an order I placed. I wasn't coming to shop! They didn't offer to assist just no I really thought sams club associates would understand it's my 4 year old bday. Very nonchalant but this company says they care about it's members and I pay a membership to shop here !! Shit Walmart target heb wouldn't have turned me away and it's no membership fee disappointed at the pearland sams club !!! Costco here I come read more

Sadly there's nothing lower than one star customer service employees and managers, act like they're trapped forced to work as that they don't want to be there. Unless you have to it's best you go to another sams club. And I hope the employees start acting like they want this job or find a job they actually do enjoy. read more

I hate this store because I have to stand in long lines to pay for food and no bags are provide and before I leave the store I stand in another long line to prove that I did not steal anything this is awful customer service I pay a yearly membership fee. Lines to pay and lines to leave no cashiers why do I want to check myself out. This is the worst store in America. Why did they fire all the cashiers I pay to be treated like trash read more

Good for bulk shoppers and specific promotions. Do not eat the hot dogs at the food court. You might get sick. Stick with some other menu item. Be prepared to present your card at the front door. They will not let you come into the store anymore without it. You will have to visit customer service by the entrance to get a replacement card. read more

Sam's Club - Food court. Updated menu. - Wholesale Stores Near Me - Pearland, Texas

If I could give sams club 0 reviews I would . My friend recently had an interview and she had the worst experience ever. When she first got there she asked the assistant manager where she had to go and the assistant manager gave her the worst attitude ever , also it was super un-organized and unprofessional because she didn't even get interviewed by the manager who told her to come in and it turns out the position was filled and they didn't let her know through call/text. Very very Horrible management. read more

They have no respect for employees. I used to work there. they write you up for not finishing everything. They want you to do everything in a small amount of time. No excuses. A lot of people quit there. I got written up multiple times when short staffed and the managers just don't care. Such as in the bakery department. Save yourself and don't work here. The best department I worked in is the cafe area. Never had a problem there. The home office is nasty too. read more

After waiting for about 20 minutes in the optical area because apparently there was only one person, the employee turns to let me know she has to take a break and would be able to help us after her break is up. I needed to fill a contact prescription and glasses prescription. She was only going to be able to help with contacts and I would have to come back for the glasses prescription another day. Given the customer volume of the store I would think each area would be appropriately staffed. This was a waste of time and inconvenience. read more

Lindi in bakery was soooo rude to me, this is literally my second time ordering a cake and cookie cake. Sad to say my time I came to pick up my first ever order the cake was cracked and I had to wait a while extra day to get my cake which wasn't even at my sons party smh. This time I'm ordering for my husband bday which is st Patrick's day and from the start of my order she was rude. I said loudly I'm ready she ignored me so I had to say it again. Then as soon as she comes she automatically says oh you can't do this you have to write specific what you want I said green she said you have to write it literally I didn't care what color green and she got mad instantly walked away and said somebody else take her I'm was so confused because where's the customer service, I'm the least problematic person no matter how the cake came back long as it was green I would be happy, she ruined any other chances of me ever shopping at this location again. She kept yelling call the manager I'm like for what I'm just trying to order a cake and cookie for my husband smh never again this location has rubbed me wrong 1 to many times!!!! read more

Battery shop - well... don't waste your time. I've been here 3 times, it always a 10-15 minute wait to get helped, they denied that the battery went bad... but everyone else tells me otherwise. They did go ahead and replace it, but the customer service is bad, the staff IS nice and friendly, the manager interrupts you constantly. Again - go somewhere else. Update: after three said it would be warranty work - they charged me $3... unbelievable. read more

I was visiting my cousin and stopped to fill up on water and other essential items during Covid and it being hurricane season on the gulf coast. I am single so most ppl question why I keep membership at big box stores ummm b/c it's soooo worth it and cheaper than their competitors. I suggest you come at odd times and avoid the weekend crowds at all cost! read more

I love this Sams, produce is always very well maintained, clean organized, friendly and helpful staff Definitely my favorite groceries store. read more

Just your typical Sam's. I went on a Sunday afternoon and of course it was busy. Most of the check out lines were open. There's a self check out option which seemed to be unattended. The young lady in front of me was having issues and no one was around to assist her. She was holding up the line. read more

Opening day is always such a big deal. All the goodies I got are not going to be available everyday but my yelp followers know I am a sucker for freebies. Free coffee & travel mug, free sausage links, free health screening, all the free generous samples...on & on & on..... There was a pep rally-type greeting when we all walked in, smiles on every single face- it felt like Christmas. Store is 100% new, layout is similar to other Sam's Clubs. read more

Sam's Club - Wholesale Stores Near Me - Pearland, Texas

The gas station is an absolute shit show. Don't bother going unless u want to spend half an hour to pump gas.

Curbside pick up, awesome. Saturday i had Thomas M, was great. All of the curbside pick up staff has been awesome, very friendly, makes sure all is in the vehicle. I regret not knowing their names but will try to mention next time! read more

This store is horrible! They never answer the calls, if they do your on hold until the line disconnects. They have now canceled two of my club delivery's with out any notifications. The absolute worse customer service. Be aware that If something goes wrong for you at the club, you are on your own. read more

If they. Oils only fix the food court. Always out of condiments and poorly staffed. Also, the gas station is like the wild Wild West. No one obeys the directions and after waiting in line,someone will cut in front if you from the opposite side. No staff or security on site !! read more