Not a very pleasant experience. It seems overcrowded with animals and the smells terribleread more

Xtremely heartless company. They keep their beautiful creatures in tiny thick Tupperware not able…read moreto move with barely enough air. The store smells horrific like old milk and baby diapers. The staff prefer that their animals die as food and live a miserable life, then be rescued and taken into a home, even if that only means living for a short while. I can't believe that these people are able to keep their doors open. Do not come here if you are an animal lover of any sort.. or someone who likes to smell in through their nose.

I LOVED the review from "Gabriella W." from "Jun 4, 2022" for this location…read more If this place doesn't make you feel like you just walked into Hogwarts for Reptile Nerds then why even go? Just imagine, slipping on a rat carcass you just created with your 200lb gorilla foot, immediately knock over a brand new shipment of venomous snakes. I mean c'mon, this is the beginning of the greatest story of your life.

Really neat store !…read more Lots of wonderful things to look at.

This independently owned pet shop is packed to the ceiling with pet supplies and accessories…read more Mostly these items cater to fish, turtles, lizards, small animals and birds as there is an adjacent Veterinarian who carries specialty dog and cat foods. Animal Kingdom's owner is in the shop all the time and is extremely friendly and knowledgeable about the items he carries. There is a nice aquarium wall full of fresh water fish, an area toward the back of the store with some really beautiful birds and a small selection of reptiles on the left hand side of the store. Although the store carries fresh water fish, there are also saltwater fish supplies, including frozen fish foods. I really liked this owner and could see he was passionate about the animals and how to take care of them. This is the kind of neighborhood business you really want to see succeed. When I went inside this shop a little girl was showing her Guinea Pig to the owner, which was the kind of energy this business and business man project. The caption under the web name on his website says, 'your neighborhood pet store'. This tells me that this owner shares this same community sentiment. NOTE ON CUSTOMER SERVICE: The owner will wheel and deal with you as well on products which I love!! And he expressed to me that if there was any pet product that was not in the store he would be able to order it for me and have it in the store within a couple of days. THAT willingness to do whatever it takes to make a patron happy IS CUSTOMER SERVICE at its finest!

WAY OVERPRICED! Paid almost $10.00 for a pack of 12 puppy wipes! I just bought a pack of 100 for…read more$6.99 from Target. Kicked myself afterwards for not speaking up. All of the items I looked at didn't have price tags on them. Owner was friendly and very talkative. Feeling pretty manipulated. Definitely won't be back!

Since moving to Jacksonville, and trying out several different options for our pet's needs, we…read morekeep coming back to Pet Supplied Plus University for the food, treats, and toys at Pet Supplies Plus on University. The store itself used their space brilliantly and offers a massive selection for your pet. Special features are the baths in the back of the store and the fact that you can bring your pet in with you. They also have a curbside option and will bring your pre-ordered food out to your car if needed. Sales are common, the staff is friendly and knowledgeable, and, most importantly, they love pets. If you're looking for a "go-to" pet supplies store, I highly recommend Pet Supplies Plus.

This was my first visit to the University Blvd location & it was just as pleasant at my experiences…read moreat the Atlantic Beach store. Rheannon greeted me immediately as I entered & quickly provided me with my online pickup order.

One of the best shops I've been to in Jax! Family owned and…read moreoperated.. they are so wonderful there!

Mia's blessing has been a total blessing for my snake and tarantula babies. I live in riverside and…read morehaving a location so close to home that supplies food for my babies is super convenient but the best part is you are welcomed by happy beautiful birds, bunnies, a massive tortoise, and the sweetest staff. The owner and his beautiful family take time to welcome you and help you with all your needs. He even educated me on a better type of feeder for my snakes that provides them with more protein. So helpful and so much fun every visit. You can tell they love their animals Thank you guys always.

Horrible place! This place smells like it has not been cleaned in weeks. I don't understand how…read moreanyone can stand in there for more than a few minutes. I know that pet shops don't smell like roses, but this place is the worst I have ever seen. I went in to look at a puppy. She has all of the paperwork, but when you look up the "Breeder" info it is a known PUPPY MILL! I will never support this business. I wrote a review on Google Maps and was told that I never walked into her store. If you look at all the bad reviews, everyone is a Liar. Its funny that if you don't agree with her you have 1. Never been in her store 2. A liar 3. Needs God

I've been here twice in the 17 years I've lived here and I really wish I'd known it was there…read moresooner the service is amazing the owner is the nicest and coolest lady the animals are very well taken care of and you can tell she is very committed to her work, this is a great place for all your animal needs and it's local!!

I visited this location and brought my cat in as he is well behaved and walks on a leash. The…read moreattendant raised his voice at me and said cats aren't allowed because they upset their puppies. This is unacceptable even target and Walmart let me shop around with him. The worst pet shop around and it's no wonder it's always under new management and they've changed the name several times. Don't sell cat supplies if you don't want cats in your store!!!

This company now charges a credit card fee on All transactions! I've been a loyal customer for…read moreyears. I went in today and, lo and behold, they now charge a 3% credit card transaction fee. I support small businesses but not if I have to pay more. It's a shame!!! I also went on their website and did a review, however they only show the 5 star reviews and not all reviews!!! SMH

I purchased a beautiful large goldfish from here. They are knowledgeable about their fish and very…read morehelpful when picking one.

I visited on June 19th, 2026 at 1:30pm. Their white mice had large lesions and wounds, and were…read morekept together with other healthy looking mice. I assume wounds that large must have been there for a while and it would be hard to miss such issues if I was an owner routinely inspecting them. Sad to see them in these conditions but they should at least be treated in a separate enclosure and not put up for sale...