Vitali was wonderful to meet and work with. Excellent service and timely turnaround. I have a pair…read moreof boots that I love and will never get rid of. he replaced my soles and cleaned them up as good as new. I will be bringing any and all repairs to Queen City from now on. Highly recommended!

I broke my heel one night while out and was able to get in here fixed in less than 3 business days…read moreand for only $25! The owner is super nice. I definitely recommend coming here for shoe repairs. Also noticed all of the leather shoes. He must be really good with leather repair. Will definitely keep that in mind for future reference.

Went for repair and resole for two pair of boots- and broken zipper on a favorite pair of shoes…read more You pay first, which is a little unusual- but the work is well done, the price seems fair too. Glad to find this shop!

Stopped by to get new soles for the bottom of boots $75 !…read moreRidiculous I checked another place they charge $35 The price is way too high at this place

Helped us with an outfit emergency on the way to a wedding. 45 minutes before the ceremony; the…read morezipper to my dress broke and Jenny's closed in 5 minutes. She graciously stayed open for us past close and fixed the zipper in like 5 minutes with some extra security. A true angel and we could not have been more thankful!!

Shoe repair - rubber sole on heel I dropped shoes off last…read moreThursday and paid in full. Repair was supposed to be completed today (7 days later). When I went to pick them up, I was told they're not ready. The work had not even been started and I needed them for tomorrow!

Santana did an amazing job restoring my Gucci bag. The bag is 7 years old, and due to normal wear…read moreand tear it was losing color on bottom and inside was all inked up and worn. I picked up a brand new bag today . Also the ladies at the desk are all very professional, knowledgeable and courteous. I'm certain to get another 7 plus years outta my bag. Thanks Santana

From the owner: At Santana Leather Care, we repair, restore and reinvent…read moremen's and women's luxury shoes, handbags, and leather goods.

Always does an awesome job. Even shows pictures of what was done underneath the sole. It's great to…read moresee the craftsmanship the stitching and all the hard work that goes into saving a pair of shoes. Have used this place at least three times and have been incredibly satisfied. Prices are not cheap but are reasonable.

Overpriced and Incomplete Service…read more I took my 9-year-old shoes in for a cleaning and expected a proper polish. The owner suggested dyeing the front to cover a few scratches, and I agreed, assuming it was part of making them look refreshed. I was charged $45, which felt steep, especially since I didn't even get a shine. The shoes looked ever slightly better (at first) far from a $45 charge, the dye peeled less than 24 hours. For that price, I expected a full polish and a more complete service. Wouldn't return.

Better customer service!!!! Very rude when I called and I will not call back ! And will not…read morerecommend to anyone!

I found this contact on google and reached out to the owner, within minutes he replied with a link…read moreto make an appointment. Made my appointment and was able to see him within 15 minutes. The owner is extremely respectful. He inspected my bag and made suggestions that were very knowledgeable. I was not ready to put in all the work that the bag required and I respect that he did not take the work to do a quick fix. This tells me he takes his work very seriously and I respect that. I would 100% trust this place for any repairs on high end pieces!

Leather work done well. Quick and friendly service. I recommend this place for all leather repair.read more

Had several shoes, boots and my wife's purse repaired over several years. Very pleased with the…read morework and prices. Only open on Saturday 9-5 but don't be surprised if he is not there.

Dropped off shoes that needed heels glued back. They said they could do it, then when j picked them…read moreup there was glue on the shoe itself. Complained and they basically said "too bad". There are several decent repair places in town I wouldn't use them again. I paid for them and took the shoes home. The price was reasonable but what good is the repair if there is permanent glue on the shoe itself?

Perhaps I should have read the reviews prior to using this shop for shoe and purse repair. Dropped…read moretwo items for repair. Three touches of glue on a purse handle and dye a pair of shoes. Owner had no comments/concerns when I dropped them off. Went to pick them up 1 day after promised due date, the shop was closed. During business hours without any signage on door when they would re-open. I called, twice, left messages and requested a return call. No response from them. Went by today to pick up shoes and purse. Shoes were not done and remember, they never called to tell me. Owner handed me the purse and said it was $10.75. For three drops of glue. I let him hold it. Literally, he is still holding it.

I have to agree with one of the other posters, this does feel like the shoe repair shop I used to…read morego to with my mom back in the day! Fair prices and my shoes look great.

Great customer service and quality craftsmanship. Would highly recommend if you need shoe repairs.read more