Repeat customer! They've repaired and resoled several pairs of shoes for me. They always do…read moreexcellent work, and they're very nice people. It's a small business in a small shop, and when you come in, you get a friendly greeting and you have their undivided attention. They were first recommended to me by the local Birkenstock shop that doesn't do in-house repairs, so they get a shout-out too!

Fantastic family run business. Recommends when there is value to repair vs. discard items honestly…read more Will continue to use their services. Great business to support here in Charlotte.

Excellent service and equally excellent repair quality. I always know that what I need in repair…read moreis assessed accurately and that the repair made will last.

This man does not have consistent pricing. He charges you based off of who picked up their shoes or…read morenot. For example if you dropped off a pair of shoes and I dropped off a pair. You didn't pick yours up so I have to make up the cost of you not picking up your shoes. Not to mention it takes an about two months to get your shoes back.

I went to Queen City Cobbler today in Mint Hill to get a few pairs of shoes repaired. They looked…read morebrand new when they were finished. I received exceptional and friendly service. I highly recommend them. Thank you Vitaly.

I brought my Christian Louboutin boots here because the heel was damaged and I wanted to add some…read moreextra protection to the iconic red soles. He did an incredible job! You can see in the pictures, of how perfectly he repaired and replaced the heel tap, making them completely stable again. He also added a red protective half-sole as displayed on the picture, that matches the original color beautifully. I feel so much better wearing these out now. Excellent craftsmanship and highly recommended for luxury shoe repair! The cost was great as $90 oppose to the Louboutin store of 1k.

I have to agree with one of the other posters, this does feel like the shoe repair shop I used to…read morego to with my mom back in the day! Fair prices and my shoes look great.

Great customer service and quality craftsmanship. Would highly recommend if you need shoe repairs.read more

We have been a patron of Sam's Shoe Fixery for years and ironically, have never used their shoe…read morerepair service. We've used them for alterations, repairing a purse, and most recently - to starch shirts. They've always done excellent work and are reasonably priced, however, make sure to have cash to pay - if you pay with a card you'll have a cc service fee added. I'm not 100% sure, but I don't think they take checks either.

I went in to ask questions before using their services and I could not get an answer to even one…read morequestion. The woman that works there could not communicate at all. If I could give this place zero stars that is whAt I would give.

Finally found a shoe repair store that do quality work!!! They also polished my Lizard Cowboy Boots…read moreand made them look brand

Great service and quality work! Asked for quick service and was able to get them the same day. My…read moreboots look like new.

They did exemplary alterations and cleaning, even repaired a heel on a pair of shoes…read more UNFORTUNATELY THEY CLOSED AT THIS LOCATION.

I've come here for 3 years with my Military uniforms. Always done on time and always correct.read more

Finding a knowledgeable, detail oriented leather-maker who cares about quality is not easy but so…read moreglad I found Mr Crump! I brought in my vintage LV Randonnee GM that needed to have a loop repaired. Due to the location of the loop he had to do quite a bit of destructing the bag but it looks amazing! You can't tell that it even had to be done and he finished faster than anticipated. Quality of his work is fantastic & I'll be back for sure! Parking across the street is also super convenient

Better customer service!!!! Very rude when I called and I will not call back ! And will not…read morerecommend to anyone!