Reading the other review on this site had me scared to call Acker Heating and Colling. However,…read moreafter an engineer friend of mine had his system replaced by Acker Heating & Cooling he couldn't say enough good things about them. I requested quotes from 2 reputable companies, (both by personal references) to replace my upstairs, (guest suite) heat pump. The other company sent out a tech, who read the numbers off my existing units and quoted a cost to replace exactly what I had. The owner, of Acker H&C came out and evaluated my entire system, asking questions of past performance of the system, etc. He sized service lines, duct work size and runs before quoting a replacement system. The following day after researching options he proposed a new system that would overcome the extensive amount of existing duct work that was limiting adequate air flow. The replacement system would be slightly larger in air tonnage and also compressor size. The work was scheduled for 2 weeks out, however we were expecting guests that weekend. Acker H&C came out before my guests arrived and got the system temporally cooling at no cost to me. The final installation was done within the day on the date promised. The service techs were all extremely polite, professional and covered every square inch of work area with drop cloths before beginning. After allowing several days to be sure everything was working as expected, the owner came out to inspect the work of his crew. It was not until this time that I made payment of any kind. As it ended up, my final invoice was less than expected and the quality of the work was impeccable.

Complete con artists!! I called them in to replace the motor on my heat pump. They were supposed to…read moreshow up on Friday But didn't come til Saturday. The service guy Justin was there for about 3 hours. He was clearly aggravated. After he replaced the motor there was still no heat flowing thru the vents. He went under the house & when he came out he told me that the duct work was detached & he had fixed it. Charged me $550. Thirty minutes after he left there was still no heat flowing so my boyfriend went under the house not only was the duct work completely detached but it was lying on the ground. Spent another $110 at Lowes for new duct & fixed it ourselves. Later I removed the cover to the heat pump & found bared wires twisted together with no end caps & 2 breakers turned off. I've had my thermostat set at 76 for 8 days and the temperature has not risen above 65. Barely any heat at all. They charge a 400% mark up on the motor. I found the same one online for $95. When I called them I spoke to the owner. He refused to even come by & look at the issues even though they advertise a labor warranty. He the accused me of detaching the duct myself. He then told me that I had already paid & it was a done deal & basically told me to go f*** myself. Luckily my cell phone records. Today I began criminal procedings for verbal battery against the owner & legal procedings for fraud against the company.

Travis and Jeremy were fantastic. My dryer went out and i called to get a quote. They were on their…read moreway to check it out in 30 minutes, fixed it in about 20 and were pleasant and informative the entire time. Complete professionals. Would definitely recommend!

From the owner: We provide high-quality repairs & service on ALL brands and models of household appliances…read moreincluding: Washers, Dryers, Refrigerators, Stoves, Ovens, Dishwashers Ice Makers. Every appliance in your home deserves top-notch service to stay in peak working condition. We believe in quality work performed in a timely manner. We have been providing high quality appliance repair for many years. Our reputation for reliable service and quality service is one of the best in the industry. Our technicians have many years of experience in serving the appliance repair and installation needs of local homeowners and renters. We will assure that you will get top quality service: - Fully trained technicians - Prompt, dependable and courteous - Same day service - No second trip charge if parts ordered When your home appliances break down or just don’t operate properly, don’t discard them. Instead, just call us (706) 380-3119 and we will solve the problem.

Great place, very good service! I purchased a speed queen washer. Great experience,they delivered…read moreand set it up.

we bought a Frigidaire gallery from them. 2 1/2 years later the ice maker quit working. they came…read moreout and said it was not fixable and for us to call Frigidaire. After dealing with people across the world, no luck. The people at Athens refrigeration were basically no help. Either they sold us an inferior product or it was not installed correctly. Unfortunately our refrigerator was out of warranty. 2 1/2 years is certainly way too short for a nice refrigerator to quit working. We orginally went to them because we wanted to support local businesses, but never again!!