We had an amazing experience buying our stand up freezer from Royston Scratched & Dent Appliances…read more Karie was very helpful showing my wife and I the options they had. We got a great deal and the customer service was great!

tried selling me a broken washer. Asked them if its been tested and when I used my hand to spin the…read moredrum it fell apart

Friendly, Knowledgeable, fast and very efficient. No mess,…read moreno fuss, repair was quickly resolved

Made appointment, showed up on time. Professional. DW DOA…read more Service call was very reasonable. Parts made us shop for new unit. Would hire again.

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

I hope those reading this will learn from it! They serviced my LG Refrigerator on Independence Day…read moreweekend and the tech was very friendly. However, in sales, he quoted what we once called a "boated" price, where like a Car Salesman, he had wiggle room to lower it. What he didn't realize was that while he was working on my unit, the basic Freon Replacement was competitively offered at $450, with an added Sealant with a 90 day warranty. He helped me by lowering the quoted $740 initial "quoted" price twice, ultimately ending at $550 with no warranty or short-term Sealant. Because of the holiday weekend, no other company was available until 3 days or Monday. Thankfully, so far, so good with the repair but when a Tech has elevated a verbal repair offer, he has given himself reduction room and in many cases, has the option of being compensated for the paid amount above what the company will actually accept as a Bonus or Commission. I rated a 2 star for his friendliness and I have to accept some responsibility in approving the repair though having a Construction Project Management background. Just be careful when a price isn't in clear writing!

Prompt, thorough, professional, knowledgeable are some words that describe my experience using…read moreRonnie Smith Appliance Service yesterday. He diagnosed the problem with my refrig/freezer quickly. His labor/parts charge was very fair. I'll definitely call him again when I need appliance service.

Quick to respond and come out. Very professional and respectful. Process seemed reasonableread more

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Wanted to give a shout out to the wife and husband that run the store. I called later not realizing…read morewhat time it was even though they had been closed for a few hours he was able to help me out and told me to come on over. I had never been there before. We just moved to the area. When I got there I met his wife and their chicken. The chicken was massive and very friendly(I'm scared of chickens so that's saying a lot) He just hung out and walked around. The wife was the absolute SWEETEST! Super down to earth and was able to help me find the cord I needed in less than a minute! Keep in mind all of this was after hours. Thank y'all so much for all your help!! I really appreciate y'all more than y'all will ever know!!!

From the owner: Northeast Georgia Appliance Store, established in 2018, offers a wide selection of home and kitchen…read moreappliances, including refrigerators, washers, dryers, dishwashers, and microwaves. We provide appliance sales, repair, installation, and parts, specializing in energy-efficient models. Our expert team ensures quality service and affordable options for all your appliance needs.