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    Samson Home Maintenance

    5.0 (1 review)
    Closed Closed

    Services - Samson Home Maintenance

    Plumbing inspection

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    4 years ago

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    AquaGuard Foundation Solutions

    AquaGuard Foundation Solutions

    3.9
    (20 reviews)

    Had some concrete repaired around our home, and Craig, Jabari, and Fred were all very professional…read moreand friendly, and the work looks great. I would definitely recommend them.

    **1 star -- Do not hire this company.**…read more I hired AquaGuard to fix basement flooding. A salesperson came out, assessed the situation, and confidently told me a sump pump and drainage system would solve my problem. I signed the contract and made my first payment on 6/25/2026. The installation was done on 7/14/2026. The very next day, my basement flooded -- the exact same way it did before the install. Nothing changed. I paid over $6,000 for a system that did absolutely nothing to fix the issue it was sold to fix. On top of that, the sump pump is defective. It beeps every time it rains. A technician who eventually came out confirmed two things: (1) the sump pump did not fix my flooding problem, and (2) the beeping is not normal behavior -- it indicates a faulty pump. That was three weeks ago. No one has come to replace or repair the defective pump. My basement still floods as if nothing was ever installed. Getting anyone on the phone is a nightmare. It took 5-6 voicemails and multiple escalations just to get a technician scheduled, and even then it was 2-3 weeks out. No one from the company has taken ownership of the mistake, offered any restitution, or proposed a path forward. Every interaction has been dismissive and painful. I spent over $6,000 on a solution that doesn't work, installed by a company that won't return my calls. Stay away!

    Samson Home Maintenance - contractors - Updated August 2026

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