There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

Quick Responses They…read moreWere very concerned about the problem with My iPhone and was willing to assist Me right away.

So detailed excellent service reorganized my life and I can breathe again feels like a brand new…read morespace. Took a weight off my shoulders. I was overwhelmed and embarrassed to now stress-free and happy! Would highly recommend. Thank you!

We had a great experience with Brightnest updating our bathroom. Ray and his son came out and…read morequoted us to replace the shower. The quote was a bit above our project budget and Ray was able to match our budget amount AND added in changing out the floor and toilet! We purchased the toilet separately and the new toilet needed a new flange, which the guys were able to install. We also wanted to change to shower head to the other side of the bathroom, which was no problem for them to do either. We are very happy with how it turned out and will be contacting Brightnest again for upcoming projects around the house.

Brightnest Transformations did a outstanding job replacing the windows in our home. The team was…read moreprofessional, neat, courteous and on-time. The windows are amazing, they look beautiful, lowered our power bill and added serious curb appeal. My neighbors are interested in updating their windows now too..Best of all, Brightnest's prices were less than half of the guys who apparently expect us to pay for the cost of THEIR advertising...

Routine Maintenance updated my garage and replaced a single gate and a double gate in a 6 foot wood…read moreprivacy fence. What impressed me most was their willingness to work with me, especially Amy and Steven. The work was compiled during that no-wood-available period. They found the wood and the proper locking fixtures. Any issues were immediately addressed in a professional manner. This is not the first time they have worked for me and they will continue to receive my first call when my home needs some updating. Thank you again for your outstanding service

Thank you to Phil and his crew with Routine Maintenance. They installed all new windows, closet…read moredoors and installed an arbor on my deck which was a great addition. Also pressure washed and painted the deck. Hats off to the crew!! You have an AWESOME bunch of guys working for you. A+++++ service I highly recommend for any of your household projects!

They did a excellent job at a reasonable price and was really friendly. The lady on the phone also…read moreshowed up to make sure the job was done correctly.

Ronnie and his team were a true relief after a stressful experience with another company. I was…read moremanaging the situation from out of state, which made it even more nerve-wracking, but Ronnie was kind, responsive, and communicated clearly every step of the way. Ronnie and his team arrived exactly when promised and followed through on everything with care and attention to detail. They handled the job efficiently and followed up with photos. It made a huge difference to work with someone I could trust. I'm so glad I found them and would absolutely recommend!

Mr. Ronnie & the team (Mike & Troy), are absolutely phenomenal! Very professional, patient,…read morethorough, and knowledgeable! I had a move scheduled for July 20th. Originally, I was supposed to move my things from one home to a new one. However, things did not work out that way. As a result I had to move my things into storage. The way Mr. Ronnie, Mike, & Troy handled my things was very encouraging. They handled my things as if it was their own. I was extremely impressed!! Every move I've done since 2015, I've contacted Mr. Ronnie. I do not trust anyone else to move my things because noone and I mean noone takes care of my things the way this team does. Thank you for an exceptional job!!!

The 20-foot curtain installation was done professionally and exceeded my expectations. Herbert was…read morepunctual, efficient, and incredibly patient, taking the time to ensure all measurements were accurate and that everything was perfectly even. His attention to detail really showed in the final result. The curtains look amazing and completely transformed the space. Excellent workmanship and outstanding customer service. I highly recommend them for any large curtain installation.

(08.10.2025) Another successful service from QRP!!! I decided to upgrade my Smart Locks and put a…read moreproject out on Yelp. As QRP was a company I worked with previously, I reached out with them directly for a quote as well. Not only did their price beat everyone else's, they were also able to provide me a next day appointment. The process to confirm the type of lock I purchased was simple. The booking time confirmation was simple and the communication with Herb was direct and effective. QRP has created a promoter experience for me once again and I am thankful. Great service. Great pricing. Simple process.

I would like to thank Veteran Carpet Cleaning Service for the most absolutely amazing job they did…read morewith my chairs. The timely quote response and appointment times. Also, the representative was so professional and carefully handled my furniture. This is my second time using this company, and they don't disappoint. Thank you so much. I really appreciate the service you provided.