After spending several hundred dollars on an expensive older refrigerator with nothing being fixed…read moreby another company, I tried ED Service a couple of years later and was immediately impressed with the professionalism of their repairman Nick, his knowledge and his skills. He quickly identified the real problem and assured us we did NOT have to defrost the whole frig for several days in order to see if it would work properly. He and his company were very responsive about timing, and took full responsibility for needing to come back after finding during the first visit that a part would have to be ordered. Pricing was very fair even before that, but not charging for the trip or labor for the second visit was truly impressive. I should add that the part was ordered immediately and installed on the next business day. I am delighted to have everything fixed after two years and will call ED for any future needs and ask for Nick if he is available.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

We had an appointment today with Jan Hill between 2pm to 3 pm . We were 22 minutes late due to bad…read moretraffic in Dallas. The front sign that was displayed in Ferguson store had our name and time of appointment displayed . our appointment was with Jan Hill . She was busy on phone all that time. I asked Tanya about our appointment and she said I can't stop Jan from taking call so we will have to reschedule. I told her that I just have 1 question and it will only take us 10 minutes. Tanya was rude and left her desk till we were there. Ferguson at frisco tx location does not even deserve 1 star . We came back at 3.09 pm without rescheduling because no one was at front desk . Time wasted . I don't know why they gave us appointments if they can't help us during our appointment time.

I have this store a 3 star because I did not interact with the staff or had an appointment... so I…read morecan't comment on that. However, the staff that greeted us at the door was nice and relayed that if we needed help they do it appointments only. The store did have a lot of beautiful products if you're looking to do update, custom, or build your home. Pricing was fair from what I looked at

Stephen helped today and was absolutely amazing, we went in over whelmed with options and he…read moreanswered every question we had before we even asked! Nick if you're reading this he was beyond a 10/10

Service: In store was fine. and yes, selection is massive…read more Bought an oven on a sunday in May. Was told it would be delivered that thursday. Never got the phone call the night before to give us delivery window. Contacted sales person and was told 'you're scheduled for June 1st" (not asking if this date was ok. It wasn't. Then were given June 8th as delivery date. No phone call night before, no contact june 8th as of 1pm. At 2 pm, email stating delivery would be june 9. then told 10:30-1:30 window. morning of the 9th, time change. Oven finally did arrive, the gentlemen that delivered and installed were professional and friendly. Installation was done in about 15 minutes.

Recently has a situation with paint color and the paint assistant manager was exception! He helped…read moreus and went above and beyond.

The male sales associate was extremely rude to me. He screamed at me upon arrival at the register…read morethen 2 other associates came running over to watch over me and only me not any of the other customers around me. He stood over me while I purchased my items and then looked underneath only my cart. No one else in line received that service. I spoke to the manager about it and he was very kind and apologized for the behavior. But the racial profiling is getting out of control. Please stop! I gave no one a reason to attack me besides the color of my skin. If everyone was being treated that way then my interpretation would have been different but they weren't.

My wife and I had a great experience at the showroom in Frisco. The manager Danny was very…read moreinformative on all of the products. We got an awesome quality kitchen at a very good price. Highly recommend!

My parents purchased a full outdoor grill setup from Paradise Grills in Frisco, TX for their new…read morebuild in January 2026. They paid $17,000 and was told it would be delivered in 4-6 weeks. It is almost May and still no kitchen. They scheduled delivery for this week and called and said the truck wasn't coming this way so cancelled again. This company is a joke!!!!!

I came here looking for some faux wood blinds and pendant lights. The store was mostly clean, and…read morelaid out well. I walked around for a little bit searching for the blind isle, I didn't see any workers around that could help me find it. Once I finally reached the isle with the blinds, I was disappointed. They only had two brands of faux wood to choose from. I guess they prefer customers to buy online instead. After that, I headed over to the light section, again, not many pendant light options to choose from. The lights they did have on display were all very dusty as well. It's hard to visualize lights in your home when they are caked with thick dust. Unfortunately, I left the store without a purchase. On my way out, there was a very friendly man standing at the door thanking me for coming in. I wished he was around when I needed the help. Overall, I think this store is great if you need basic items, but for more options, you'll have to visit their store online to get what you're looking for.

By far the worst HD I have ever been in!!! It is the most unorganized and disfunctional place. All…read morethe employees (if you can find one) are just standing around gossiping, not asking any customers for help, and a lot of merchandise is covered with dust. They had ZERO cashiers (on a Saturday!) and only 4 self checkout lanes which were completely cluttered by pallets of HD merchandise so badly that you could not even form a line! One poor guy with a lumber cart had to wait in the adjacent isle!! Obviously a pretty poorly managed store!! Back to Lowe's I go!!! Stay away!!! They just don't care!!! They have pallets of merch in the isles soo bad, that if one person stops to look, you get a log jam of people that can't even get past. Unreal!! ZERO common sense at all

The store associates are not friendly, they are too busy gossiping amongst themselves to help…read morecustomers. Every time I go into the store, this is the greeting I received. I will not be back!!!

This location is much less precocious and snobbish then the North Park location. It's also super…read morenice to be able to not have to look for parking and you can pull right up to the main door. Where I usually shop online due to the snob factor... Like I said North Park, those employees at WS believe they make more money than the people that are shopping there. They truly treat the customers with respect. Today I had the pleasure of Kim, waiting on me while I was purchasing dinner plates for a dear friend of mine. Enjoyed my shopping and found what I needed without attitude.

baz was amazing, came figured the problem out. came back fixed the problem in 15mins. I appreciate…read morehis communication and warmth while he fixed the dishwasher. amazing guy.

They were assigned to me by American Home Shield for diagnosis and repair of my fridge. After two…read morevisits they not only could fix it, they asked American Home Shield to assign another company for second opinion. SMH

I had a great experience at this Best Buy! I popped in one evening early last month to pick up a…read morenew Apple MacBook Air 15 inch in Starlight after seeing they had one in stock online. I was directed to the Apple section upon arrival and a gentleman was over in no time to help me. He went and grabbed the last one from the back for me, rang me up and I was in and out in less than 10minutes time. Talk about efficiency! Little miss impatient can't stand wasting her time ;) Service was exceptional. Based on my experience I'd have zero reason not to recommend. I love Best Buy pricing as it's always competitive which is great when you need an item asap and don't feel like waiting for a delivery or needing to shop around.

a lot of blue shirts this saturday but none would help me. all i wanted was to buy the wash/dryer I…read morehad picked out woner if Kellum & Son is betrer