Professional, Ethical, and Straightforward…read more I worked with Aces Private Investigations on a sensitive matter and found them to be professional, ethical, and very clear about expectations from the beginning. They explained what was realistically possible, what wasn't, and how billing worked--no surprises. Communication was consistent and factual. This isn't a service where outcomes can be guaranteed, and they were upfront about that, which I appreciated. What they did provide was documented effort, professionalism, and discretion. If you're looking for investigators who operate within legal and ethical boundaries and don't exaggerate or make promises they can't keep, Aces is a solid choice.

my name is V Strong. the service provided by ACES Private Investigations was top notch !!read more

I regret ever having contacted Abraham Gonzales and A1A Private Investigations and I told him so…read more I had reached out to him because there was a verbal mass casualty death threat that was going to maybe happen in NJ on a specific Friday morning. The threat maker was believed to live in San Antonio. Abraham failed to make any attempt to confirm that the perp was still in Texas making the threats irrelevant. He shared no updates of the week prior to the threat event stating he was confirming perps address or vehicle or that perp was still idly at work. No updates. Even as the NJ event was underway Abraham was sending photos of random vehicles asking is this the perps car?

The services rendered were carried out professionally. I was kept up to date and if there was a…read morequestion, all calls were responded to quickly.

They were unable to find who I was looking for but returned to my moneyto me. I erroneously left a…read moreone star.

I don't usually leave negative reviews, but I feel I need to speak up after what I experienced. I…read morehired this company because of the positive reviews and really thought I was dealing with professionals. They were very quick and professional when it came to taking my payment -- no issues there. But everything after that went downhill. When I politely asked for updates on the work, they seemed to get annoyed. Instead of providing the basic communication I expected, they became increasingly rude and dismissive. I was treated poorly for simply wanting to be informed about the progress. Eventually, things escalated to the point where I was even called names -- something I never imagined would happen when hiring a company I trusted. It's incredibly disappointing to be treated this way, especially after paying in full and giving them the benefit of the doubt. I feel completely disrespected and hurt by the way I was spoken to and handled. They were professional when it came to taking my money -- but unprofessional, rude, and downright hostile when it came to treating me with basic decency. I would not recommend this company to anyone. Please think twice before trusting them based on reviews alone.

Helped me out of a tough jam once. Very professional and thorough and caring. Found all the…read moreinformation I needed and helped me deal with it properly

Professional, passionate, and calls things as he sees them. Charlie was flexible and gave me the…read morepeace of mind I needed during a very difficult time. I would recommend him to others in a heartbeat.