Very disappointed. Took both hats as a lost. The first hat I designed was for Father's Day. When I…read morewent to pick it up they forgot to make it 3d so they refunded me just for the stitching and gave me a free stitch for next time. So this week I decided to cash in on that and get a hat. I purchased a hat with them and did the 3d stitch. After it was done I was told it wasn't going to look right because they can't put heat on the hat because it was water resistant. If that was the case I would not have gotten that hat. I would have picked another hat. She just gave me the hat and said sorry. I wasn't in the mode to argue. But I do have the time to let others know so they don't experience the same issue. In my opinion the first hat was ok it just wasn't what I paid for but they probably shouldn't even offer the 3d option if it's going to look like mines. There is still pieces of foam in between the letters and sticking out of them. Complete fail. Sorry. I feel like I should have been offered another hat or not been charged. FYI - the brown parts (burn parts) were done by me. I did try to clean up the hat a little bit. There were long string pieces hanging from the letters as well.

Walked in asked for my size of hat they said what we have is on the shelves then I got in trouble…read morefor messing up the hats while looking for my size. Don't be bitter be better.... Or at least organize your store.

In my 80th year, after discovering flat caps, and what in the midst of what must be a late-life…read morecrisis - I'm in love with the Village Hat Shop - there, I said it! On the positive side: Inventory - This neighborhood shop carries a huge inventory with a wide variety of brands, styles and price points. Prices - From what I can tell, each brand and style may offer a variety of price points and the shop does sometimes offer discounts and specials. Availability - The shop offers convenient and customer friendly hours, check web site for the details. Staff - In my experience the staff has invariably been welcoming, friendly and knowledgeable. When I recently mentioned that a flat cap I'd purchased there seemed a little snug, they insisted on enlarging it a half-size at no charge, and the result was perfect. Location - It is absolutely perfect for me to have what I've heard is the country's best hat store only 15 minutes from home. I often arrive with questions only and they are always welcoming and helpful. Negatives The traffic is awful because of construction work going on along 4th Avenue. Parking anywhere nearby on the street is nearly impossible, but there is a small lot at the rear of the building in the alley between 4th and 5th, and Robinson and University that I've never seen more than half-filled and is free for customers.

Rating: Less Than 1 Star…read more I found a hat priced at $209 that had a visible hole in the outer brim. When I pointed it out to the sales associate, she told me that was "how the hat is made." I asked whether there were any other holes like it on the hat, and she acknowledged there were not. Because the item was a final sale, I asked whether they would consider a discount due to the defect. The assistant manager declined. I then asked to speak with the store manager and was told the manager was not there. When I asked who could make that decision, the assistant manager said she would need to contact the executive manager but did not offer to do so until I specifically asked her to make the call. Instead, she took the hat from me and said she would return it to the vendor. I explained that I wanted to buy the hat and was simply requesting a reasonable discount because it had a visible defect. At that point, she said, "It can't hurt to ask the manager," took my phone number, and said someone would get back to me. I'm waiting to see whether management follows up and will update this review accordingly.

I had a great experience shopping here for the dickies pants my teen had been wanting for her…read moreschool uniform. They had a good selection of sizes and styles, making it easy to find the right fit. The staff were friendly and helpful.

Please support! Family owned business- we need them, it's getting harder and harder to find places…read morethat actively stock clothing for working professionals. I came in because I urgently needed some coveralls for work. They got me hooked up, quickly and cheaper than most online sales. I hate buying clothes online bc you never know how they will fit.

I do not recommend this store to anyone. It only has a 7 day return policy. No stored credit if…read morethey do not have what your looking for. Also Worse customer service. I purchased a toddler hat and it was too big the lady working told me they would ha e the style and size I wanted at the mission valley location and went to the mission valley location did not have what I wanted. The guy working in mission valley dis not want to answer the questions I was asking him and kept trying to sell me on a different hay not even the team I wanted.

Great place ! Got my university stole embroidered and the turn around was super fast. It came out…read more great and they have a large selection of fonts and threads to choose from.

I love hats with a passion so when I came to this place I knew I was going to be a regular and…read moremaybe even the Duke. The owner is so nice and down to earth. She spoke to me for a while about her business and what's going on with the hats that she is selling. The hats are the real deal and not knock offs. Her prices really can't be beat so whenever I want a hat I'm coming here!

My boyfriend found his new favorite hat here on the first day of our San Diego trip. He has a big…read morehead so sometimes he has trouble finding hats that fit it nicely. He tried on a brand and fell in love; didn't even blink at the price tag, which was over $50. He wore it every day for the rest of our trip! I'd say the hats lean heavier toward men's styles than women. I didn't see anything I'd purchase personally, but they do have a good selection overall.

Excellent service, staff was knowledgeable and helpful. Wound up with two great hats.read more

Went into Capland in Mission Valley to buy two Padres hats. The female sales associate told me the…read moreprices for both hats, but when it came time to pay she suddenly said the total was $119. That immediately sounded off, so I double checked the math myself. After realizing I caught the mistake, she quickly changed her tone and said she would "hook me up" and charge me only $100 instead. The receipt clearly shows the actual total was $100 to begin with, so it really felt like she was trying to overcharge me and only backed off because I noticed. Definitely double check your totals before paying here.

Huge selection of hats! Exclusive Padres hats! Owner is super cool too! If you're looking for a…read morefitted I definitely recommend this place!

Great store, great prices, great customer service. Kevin allowed me to bring back my purchase for…read moresize swap, overall just pleased with how they handle business

The guy with the hat be having attitude. I asked if I can look through there box of locs to find my…read morestyle that I like and they said no because they're busy and that they aren't doing that right now . As if I am not a customer too. Mind you I wasn't asking them to look for me. I didn't mind looking . I got out of work went in at 5 am Oceanside commercial hvac.. Drove from OC to Mario's for nothing . guess they don't work well under pressure . he was also sitting down when he told me . Annoying though.

Been coming here most of my life and they have always been the most helpful staff. Mike helped me…read morefind a board through each phase of my life, the gentleman upstairs helped me find a skateboard when I was young, and I even bought all of my snowboarding gear here. This is seriously a one stop shop. Plus the owners are super sweet.

WOW! What a beautiful store. A place for everything, and everything in its place. It was clean, it…read moresmelled good, and the music was jammin'. When the system started playing "Africa" by Toto, and I had my new sandals in hand, I knew it was more than serendipity, 'I was meant to be here'. I read some pretty awful reviews about the customer service here, so I wasn't sure what to expect, but I hustled in with my normal jovial jive. Mike kindly greeted me and led me to exactly what I thought I was looking for, Cobian sandals. While Cobian's weren't at all it for me (too tight in the middle of the foot), as I browsed Mike perfectly balanced providing support/giving me product knowledge with allowing me time to try things on slash check things out. In other words, anytime I had questions, which I had quite a few, he was there, but not in a hovery way. He informed me of other products, but really only when it was appropriate. As soon I tried my first pair on, Mike let me know where to find the nearest mirror. I knew I was leaving the store with sandals today, and Mike made that experience a breeze-no hiccups, no funny business, just excellent customer service. The same is to be said for the rest of the lively crew, including the associate who rung me up. Truly, nothing but good vibes here. Thank you to the entire crew! Again, this place was clean!

The yelp disclaimer regarding businesses doing there best during covid.......ha ha ha…read more Sports Fever which is now "Pro Image Sports". IF YOU SHOP HERE (I WOULD NOT)........KEEP THIS IN MIND. 7 days no refund, no return, no questions, no help. During covid, and limitations you would think a business would want to work with customers.......NOT THIS RETAILER. Staff's response was manager, no assistance, no help. The ladies were polite, but offered no viable assistance. Stated it is corporate......So during the holiday season and black friday.......I won't be shopping at this location or anytime in the future. So of anyone is looking for a size adult med Greenbay Packers throwback hoodie with tags on it let me know.......Since Pro Image Sports is of NO HELP!

I came here today looking for a secret Santa gift and bought myself a couple items as well. The…read morestore is loaded with your favorite sports team stuff. From jerseys, to hats and lucky me, I even found an ornament today! The guy helping me pick out something was really nice and helpful. This is a great store for your sport fanatic friends/family members.