Installed a 2-way sewer cleanout. These guys are great: -…read moreThey tell you what work you do *not* need. Always a plus. - They do a complete guided tour while they are doing the work, and explain everything step-by step. It's quite interesting. - They are really fast. They did the cleanout install in under 3 hours. - They have good schedule availability; They came out within 2 working days. - They use an SMS-based scheduler that streamlines the booking and scheduling process. Very convenient. They are tech-savy. - They have top-of-the-line professional equipment. Always a plus.

These guys are truly professionals. From start to finish, I was very impressed with their team's…read morecommunication, planning, problem solving, execution, and dedication to completing the job right. When Carlos came to get an understanding of the job, he immediately stood out as having a deep understanding of what was needed to accomplish my goal. My job was small but a bit complex, pulling 2 conduits 80ft underground through a shared driveway, with a lot of slopes and tree roots involved. He thought about everything and came up with a plan and provided a clear price estimate on the spot. After getting 3 other quotes, TrenchFree had the most compelling one, both in price and plan to get my job done. They were flexible in scheduling and worked with me to fit their job into my overall backyard project timing-wise. Armando came out the day of work and again he was very professional, detailed, and made sure everything looked correct before the actual drilling began. He took the time that morning to double check 811 markings and even my private lines to ensure no utilities would be in the way. The job took a bit longer than anticipated due to the ground being filled with roots, but they kept going at it and finished the job in 2 days. I can tell it was a very physically demanding job and all the workers I encountered, Miguel, Pablo, etc were very courteous and made sure to clean up and leave everything in good condition before leaving. Overall, I am very impressed at the outstanding job they did and would definitely reach out to them again for any underground drilling work. Thanks again.

Alright, we all have our issues with PG&E. For me, it's mostly the price / kWh…read more That having been said, they were fantastic today. We had an issue where our power was behaving strange. Power would lag, then return to normal, lag again, return to normal, and repeat. I called PG&E and they had a guy named Henry come out within 1-2 hours. Henry spent 5 minutes looking at the line from our pole to our house and spotted a frayed neutral wire, worn by a tree branch over the years. He let me know that it was a serious safety issue and killed the power to our house. A few hours later, Nate's Tree Service showed up and cleared a path for a new power line. Shortly thereafter, PG&E returned with a squad of guys who pulled a new power line from the pole to our house with a larger capacity. It was a minor inconvenience for us that could have been much worse. PG&E came out and fixed a serious issue quickly. We appreciate the team's great work.

Would give zero stars if I could. PG&E is beyond unreliable. The power of my neighborhood goes…read moreon and off even if the weather is just fine. They never give a reason why The rates are just far too high for the quality of service they provide.

Once you find the right number (directory lists several where no one picks up) they are very…read morehelpful and get techs out quickly when they hear might be dangerous. Rats ate a wire running to my house from a pole. A crew came out and replaced wire. They mentioned a way to hinder rats from using the wire with a guard but didn't have one in truck. 2nd guy came out a week later and trouble shot with me- he went out of his way to research and find a pice of material rats/squirrels slip off of. No more critters using the route! Every time they come to trim redwood away from wire they are professional and above and beyond service.

I contacted their office after my house's connection was disconnected, which had the potential to…read morecause a fire. I called their emergency line, and someone assured me they would be out shortly. Six hours later, I saw the truck and a guy with a flashlight. When I went downstairs to greet him, he was already gone. I called again, and they said it was too early to see any notes. The following day, I called again, and the technician couldn't even tell the difference between a coaxial cable and their own neutral wire. Extremely unprofessional and disappointing service.

Great location! Employees are so friendly are very willing to help with billing questions…read more Those other reviews don't even review this PG&E location. They are reviewing PG&E as a company. I don't think that's what Yelp is for.

CNG Fuel Station still operating as of Oct 2025. The fuel island can fit a large truck and trailer…read more Use of this station first requires training by a PG&E Technician. Training can be found at afvi.com/course/natural-gas-vehicle-driver-and-fueling-e-learning/

They have you sign up for paperless, but they don't send you ANY email correspondence…read more The customer service told me the email service has been messed up for a while, so why the hell would ypu have me sign up for it. Seems to be the laziest, most unknowledgable power company I've evee dealt with. They make PG&E look great!....

Silicon Valley Power provides my electricity and water, while PG&E provides my gas. I like the…read moreusage bar graphs included in my statements from SVP. My husband and I opted to spend a few extra dollars a month and sign up for "green power". It feels good to be helping the environment. On the down side, it is simply unacceptable to have "Silicon Valley" in your name and not accept online payments. Their phone payment system is horribly cumbersome. I signed up for auto-payments by sending them a voided check, but it's been more than a month and it still hasn't processed. And unlike PG&E, they are strict about their due dates; you will be charged $5 for the first day it's overdue. It reminds me of the good old days of video rental.

Very quick and easy to deal with. Pasha Z. replaced our water heater and did a great job!read more

We had the AC cooling issue recently, United HVAC responded quickly and scheduled the technician…read morefor diagnosis. Tim came in time and did a thorough example and fixed the problem! He also provided some very useful advice for improvement, very professional!

A total sham! Their results missed a gas line, a sewerage line - which were cut during trenching…read more They indicated services where there were none. They endangered the lives of four workers doing the trenching work. No follow-up photographs were ever sent, showing marking, as were promised. I have requested a full refund of $750 for less than an hour of their time.

They mis located a direct burial power line for me in Concord. I had the intersection excavated per…read moretheir locating. It wasn't in that area. I call Robert and he said they would come back at an additional $2,600.00 to re locate. I did use my personal locator prior to calling Amaya and wasn't comfortable going on my findings. However the owner called in another location g company and it was found two feet from my markings. I reached out to Robert again and was told to get over it. Here's another thing while locating he asked me if I had my RD8000 and A frame I told him no his response was "I wish you did because yours is better". This mistake in locating cost me $2,600.00 in locating fees and $5,000.00 in patching of the street intersection. Again after asking him the reimburse me for 1/2 the locating fee and the patching of the street his response was "get over it". Everything I've mentioned is the truth, I will spread this experience to any all all my contacts in the South county. DONT US THIS COMPANY

Jose and his crew were absolutely amazing! I was looking for someone to replace our makeshift…read moreend-of-line cleanout with a proper one, and Jose came out on a Saturday to give me an estimate - super fair pricing and great work done quickly on the next Friday. We ended up telling him about our crumbling cast iron main sewer line under our slab foundation, and a belly in the garage that's been causing us problems every year, and Jose offered us the CIPP + robot cutter trenchless solution so that we don't have to dig up every connection in our house, and it was at a fair price. Since they did a great job with the cleanout replacement, we decided to do the whole sewer line CIPP and dig up the belly too. Jose and crew arrived promptly at the scheduled time to start the work. They dug up a trench in the garage and replaced the section of the pipe with the belly on day 1. After the belly was replaced with new pipe, there was still not enough slope for the new section to properly drain, because the two end of the existing pipes were just at the wrong height and simply replacing the belly was not enough. Jose communicated this to us and proposed another solution where they would pipe burst under the current pipe for the section that's too high to my front yard clean out so that the whole section would have proper slope, at no extra charge. Meanwhile the crew in the back were working on the CIPP in parallel. They measured out where the openings were and carefully marked the linings with the measurements. Inserted the linings, cured it, cut it, then used robot cutters to reopen the connections. After everything was done, they patched everything back, and cleaned up the whole place. When they patched the concrete in the garage back, they made sure put in rebar to support that small cut out section of the concrete. We saw the final result together in the camera inspection and the pipe looks great - no more bellies and one nice sewer line with proper slope and smooth lining. I'm so glad I found this company and Jose who I know I can trust to do high quality work and do the right thing when there are unexpected hiccups that arise. Throughout the process, Jose took time to explain to us what will be done and how it will be done so we were never left in the dark. I really appreciated the clear communication. It was a pleasure working with Jose and crew!

Jose and his crew were fantastic. Very fare price too! Another reputable company on Yelp gave me a…read moresignificantly higher quote. Once I told them about Jose's quote, they said maybe they can match. Should offered that the 1st time around. Thanks Jose!!