Gabriel is a good guy and a good plumber. I have been calling him, whenever I have plumbing issues,…read morefor the past 5 years or so. He gives reasonable prices and knows what he's doing. Good bang for your buck!

Poor Service, Overpriced, and Incomplete Work…read more I had a disappointing experience with this plumber. A few days after he performed a descaling on my Navien tankless water heater, an error code appeared. When I called him, his immediate response was that the recirculation pump had broken down and that it wasn't his fault if mechanical parts fail. I asked him to at least come and inspect the unit before making that determination over the phone, but he said the earliest he could come was four days later and "this is not on him". I did my own research and consulted another plumber. I was able to clear the error code myself simply by cleaning the filters. According to maintenance guidelines, a proper annual service should include both descaling the heat exchanger and cleaning the filters. Descaling alone is not considered complete maintenance, which means the service I received was incomplete. On top of that, the pricing was not transparent. He initially quoted $99, but when he arrived he demanded $175. Overall, I found the workmanship poor, the customer service dismissive, and the pricing unjustified. I cannot recommend this plumber based on my experience.

Absolutely Excellent job changing out my old master toilet for a new tall toilet!…read more Took out old toilet, picked up the new one we picked out at Home Depot & installed the new one. Excellent advice, very knowledgeable, & extremely friendly!

I'm a little surprised Jake's Plumbing has such positive reviews, based on my experience with them…read more My home warranty company assigned them for a job that involved multiple items, most very simple, but two a little more involved. I'll start by saying a few nice things: Jake's is able to dispatch quickly, and the plumbers they send seem relatively capable, though there is some variation. And both the plumbers and the office staff seem nice. More challengingly, it took a remarkable number of visits, over many, many months, to complete some fairly straightforward work. I'm lucky I have a job that fairly easily lets me be at home waiting for a contractor if needed; for someone for whom taking time away from work is a bigger deal, this would have been a brutal experience. And there were a bunch of hiccups, like the wrong parts being ordered, plumbers showing up not prepared to do the job, and a plumber dismantling a shower valve down to the rough-in valve and declaring the job done (surreally, I had to argue with the office that the job was finished when the shower was functional again). Most challengingly, two valves for a tub needed replacement, because they were leaking and too corroded to replace the cartridges, requiring access through tile. For almost a year, I tried to get a quote for the work, because the home warranty company wouldn't cover tile access. I asked the office repeatedly for a quote. I asked every plumber who came to my house to work on other, simpler parts of the job. And I never got a quote, and I finally just gave up. The bottom line is that this office seems to struggle to handle even modestly complex jobs. For the simplest jobs, like a toilet that needs to be snaked or a simple leak under a sink, they can dispatch a reasonably capable, friendly plumber quickly. But the wheels seem to come off when things get even modestly complex, like parts having to be ordered. And I say all that with some regret, because these seem like nice people, and I tried really hard to work with them.

I've had MG Plumbing and Rooter out to my home three separate times through my home warranty, and…read morethey have been consistently excellent. Most recently, Mark handled a garbage disposal leak and a kitchen faucet leak for us. Mark is incredibly knowledgeable and performs a very thorough inspection before starting any work. Beyond just fixing the issue, he provides expert guidance--for example, he suggested I order parts directly through Moen to ensure the best fit and warranty coverage. The repairs and replacements were flawless. Scheduling is always easy, and Mark is punctual with great communication throughout the process. Highly recommended!

We contacted MG Plumbing due to a gas smell coming from our water heater when it was in use, which…read moreis a serious safety concern. Before the appointment, my husband explained the issue in detail and sent photos of the make and model of the unit. When Mark arrived, he looked at the unit and said he needed to contact the manufacturer and would follow up on Monday. We never received that follow-up. There were no missed calls, no voicemail, and no text message. My husband does not block unknown numbers and must answer all calls for work, so there is no record of any attempt to contact us. During this time, we were also dealing with our son unexpectedly needing surgery, which delayed us from calling back sooner. Prior to MG Plumbing's visit, we had already contacted PG&E when we first noticed the gas smell. PG&E did not detect a gas leak, even while running hot water to try to reproduce the issue. Out of caution, we have been turning the gas off when the unit is not in use. The smell appears to occur only when hot water is used in our children's bathroom. When we finally followed up later in the week, we were informed that Mark is not certified to work on Rinnai units, which prevented him from getting information from the manufacturer. Given the safety concern involved, this should have been clearly communicated sooner. Due to the lack of follow-up and communication, we had to start over with a certified plumber. I hope this review remains visible so others can make an informed decision.

Great work. Honest and local to me. They're a little particular on what they will work on and…read morewhere. But if they're not too busy, they are a great vendor.

I've used Frank's for 40 years. Never been disappointed. Happy retirement (semi) Jim.read more

It was easy to get an appointment. The service technician came out on time was incredibly helpful…read moreand completed a job efficiently and at a great price. I would definitely consider using them again!

Aaron's team did fantastic. We had our piping between our house and pool house replaced. The…read moretechnican came and did a full audit of the house; verified what needed fixed and gave a reasonable quote to replace and modernize the pipes. The workmanship was solid; customer service exceptional, and price was reasonable. Very happy overall with the service. Highly recommend! We will be working more with Aaron and the team in the future!

Thank you George! Your customer service and your professionalism was awesome! I appreciate the…read moreless than 48 hour turnaround time with the first call and getting our air conditioner back to the cold. Thank you again George and I recommend your Jett Electric!

We've used JET Electric several times over the 20 years we've been in our house. Always prompt,…read moreprofessional and fairly priced. Installations are well done and they clean up everything, and they explain their diagnosis of issues and/or repair options thoroughly.

Chappell's website claims "FREE ESTIMATES on all well services"…read more Don't believe it for a minute. I called them for an estimate to look at and repair my under- performing well pump. They sent a guy out, then mailed me a "service call" invoice for $178.20. After I sent them a letter concerning this issue, they stubbornly insist I owe them the billed amount. Be sure to double-check their math on any estimate from them. Discovered several "errors". One guess in who's favor... No resolution after 2 months, and still receiving billing invoices. Unfortunately, they are currently "the only game in town", and take advantage of that. Given a choice, I would NEVER call them again. Don't make the same mistake I did. Negative 10 stars if possible...

I have worked with Chappell before and it has been fine, I have been living on houses with wells…read morefor years. In this case, we moved into a 1999 house that had no above-ground water tank or booster pumps. I needed all that installed, plus a separate electrical panel for the boosters and also, a manual transfer switch in case of a blackout. Randy was my rep this time and handled it very well. I have never done a project this big with Chappell. I had given another local well-down pump and well company a shot at this job as well, but the rep seemed disinterested, for the first scheduled visit he simply was a no-show to work that week and work had no idea where he was. Since no one was calling me to reschedule, I did follow up and got that rep out, but he seemed disinterested and--after giving me an on-the-spot guesstimate of the job... yes, you guessed it, never followed up with a real quote. Considering that behavior, I put my confidence in Randy from Chappell. The follow up was great, considering it was before, during and after the Xmas holiday, and now we have exactly what we need. See pictures and video: https://youtu.be/EHutDNjMi-c I had the concrete pad poured by my own sub. For Chappell's work: the pictures show the blue pumps, the nice shiny new piping, the green electrical panel and the tank, and some bonuses Randy suggested that I did not even ask for: the cool sight-level disk one can see from quite a ways a way, and a third feed valve on the main piping, in case I need to add something in the future. Very nice touch!

Eduardo is amazing. I have been using Fantastic Rooter for over 10 years across multiple homes and…read moreI only let Eduardo touch my plumbing! Multiple whole house water filtration systems, multiple hot water heaters, leaks, replumbs, they do it all! Most recent success story: hot water heater (that they installed) had the pilot assembly go out about 4 years in. I texted Eduardo (because I have his cell) at 7am, he was over before 8am and back at 4pm with the parts needed to restore hot water to the home for me and my family. Can't put a price on that service!!!

Thank you fantastic rooter plumbing once again for coming out to rescue us from a leaking water…read morefilter system in our garage! I can always count on you guys doing a good job at a reasonable price! That's a piece of mind knowing I have a company that I can count on! Thank you and see you guys next time when we replace the old water filter system.