They asked me several times if I wanted recurring service. The first time I had to track them down,…read moreI gave on the third visit. I paid extra to have the hedge trimmed, they cut a small part of it (see pic) and told me they'd come back in the morning to finish the job, but never showed up. I have waited for over a month, it is clear they'll never show up to finish the job. Very disappointed, they seemed like nice guys when I first met them.

The guy did bad mowing service and grass clippings are piled on lawn and driveway are blowing…read moreclear. The service is not reliable for scheduled service. They skip the service randomly without any notice.

We first became aware of The Narrow Lane through a cold call when we were looking for a landscaper…read morefor our front yard back in the fall of 2024. We contacted a number of companies and it was The Narrow Lane and Jeremy that we seemed to connect with. A couple of months later, right after Thanksgiving, we were the proud owners of a beautifully landscaped yard. I will admit that I was dubious about putting in all those mature plantings at that time of the year but Jeremy assured us that they would be fine and he was right--we had an amazing Spring of blooms and the excitement of experiencing new plants appearing in the yard. The quality of work and attention to detail caused us to go back to The Narrow Lane again last Spring to do a total renovation and redesign of our back yard. While we were impressed by the quality of work and attentiveness to detail that we experienced with the first project we were absolutely blown away with what Jeremy, Matt, and The Narrow Lane were able to deliver for the backyard. It is truly a work of art and we are so happy that not only did we re-engage with The Narrow Lane for this project but that we gave them complete control over the design and implementation. Neighbors now stop by to explore the yard and we are known in the area as "that house with the amazing landscaping". Based on these landscaping experiences over the past year we have now also contracted with The Narrow Lane to maintain the gardens and yard during the growing season as well as to provide us with snowplowing and shoveling in the winter. I will admit that they are not inexpensive to work with but the prices are totally justified by the quality of work, the care and attention that they have brought to everything that they do, and their continuing care that they bring to our property. We have found everyone from the company that we have engaged with to be consummate professionals that bring a new level of care and respect to the properties they take on as projects. If you are looking for an exciting and complete re-imagination of your property and then professionals to maintain it throughout the year you can't do better than The Narrow Lane.

I would not do business with this company again…read more We hired one of their landscape designers to create a redesign for our front yard and paid a substantial fee for the design. Our contract specifically stated that we were not required to hire the company to perform the installation work and that the designer would revise the design based on our feedback. The designer visited the property, evaluated the site, and later scheduled a Zoom meeting to present the design. During the meeting, the company owner joined the call. After the designer finished presenting the plan, I started to provide my first piece of feedback but the owner cut me off before I could finish and stated that the design phase was complete and that I would need to hire the company to perform the installation if I wanted any changes made. The interaction was unexpected and inconsistent with my understanding of the contract. The designer appeared uncomfortable, and I found the owner's tone rude, unfriendly, and intimidating. What should have been a collaborative discussion about minor revisions became an unpleasant experience.

Service was thorough I'm handicapped. My driveway and…read morewalkway was perfectly dry when they finished salting and I thankfully did not have to worry about falling

They were really efficient in my snow removal of my driveway and porch. The price was very…read morereasonable. I was extremely happy with their work.

Love the Terrascapes! I had the Terrascapes team help me with my tired looking property that…read morelikely looked great 30 years ago when the prior owners moved in, but was really never maintained until I bought the house last year. The shrubs were huge and no longer fit. Ugly. Terrascapes took the existing "design" and suggested some great-but-affordable changes. I had them make the changes, and now I have their crew do garden maintenance. I gotta say that I'm thankful my property was ugly when I bought it, because now it looks like a million bucks nicer.

The one poor review here is clearly from someone who got frustrated because a phone call was not…read morereturned. I can't say enough good things about Terrascapes after having worked with them for over five years. Susan designed a total transformation our large and challenging yard/garden in 2015, with an emphasis on creating 'spaces', not just putting in plants. Her gardening team have worked closely with us on maintenance ever since. The garden is magnificent and brings my whole family joy every day. Susan and Mike only hire knowledgeable and trustworthy people, and we feel they are our 'team', keeping our garden thriving and beautiful. This is a top notch operation, run by committed people who believe in what they do, and in positive client relationships.

Christie Dustman and Company helped with the design of a friends garden and did an incredible job…read more I was so impressed that I hired her to consult with me for my established garden that has been written up in 8 magazines. I gave her my thoughts and right away she came back with some suggestions that made total sense to me. I got right to work implementing her suggestions and I'm completely happy with the new design features. Christie is super easy to work with, listened to what I wanted to achieve, and delivered wonderful suggestions. I'm very lucky to have had her help and now my gardening friends all use her.

I would highly recommend Christie Dustman & Company. The initial one-hour consultation was fabulous…read more- we brainstormed various ideas and then I was provided with a sketch showing proposed planting areas with specific plants/tree types. The idea of building a 2-section funky fence near my patio served two purposes, one to screen my patio area from my neighbor's backyard, and the other to save me money from having a higher, longer fence along the property line separating me from my neighbor. I also loved the concept of adding some bluestone stepping stones into the existing patio (made of pavers) and extending the stepping stones into the yard to lead someone from the patio into the backyard. The trees, shrubs, and plants continue to thrive years later. The variety of textures and shapes is lovely.

GreenOp has been very professional. We have only been using them for our landscaping services for a…read morefew months, but the quality of service is the best I have encountered. I have used multiple services, and this is the first time I felt confident that the crew was treating our property like it was their own-- so respectfully and with attention to detail. The billing is great, too-- very transparent. So far, I am very impressed. I will update if anything changes. My yard looks fantastic. I could not do this myself. The crew is friendly and respectful of our property. I found their prices to be middle-of-the way and more reasonable than other companies. They do good work!

Exceptional service! Green Op is reliable, professional, and does beautiful work. Our driveway has…read morenever looked better after a storm. Highly recommend them to anyone looking for dependable snow removal. Even helped clean off the cars.

Perennial Connection abandoned our job and stopped responding to us…read more John Hod charmed us with his personality at first. We hired him in October 2018 to restore and modify our existing retaining wall. Soon after, he bait and switched us with another contractor, Mike Masciarelli, aka: Randy on Call. To this day I have never met Mike. Mike was supposed to be the "communicator" and "project manager" while John would be the mason. 6 months later the job is less than half done and both John and Mike have been MIA for over two weeks at this point. In fact, there are parts of our existing retaining wall that are in worse shape than before we hired Perennial Connection. John demolished some portions for upgrading and they currently remain demolished because they never returned. Throughout these past 6 months of torture John and Mike would go days - even a week plus - without responding. Then a text would appear: "sorry we'll be there tomorrow" to tide us over. Then they would fail to show up again. John and Mike are also poor at taking direction and/or poor masons. I'm a designer myself so was able to provide very detailed drawings of what we wanted. The little work that they did do wasn't what we spec'd and it was sloppy. The lack of communication and attention to detail is astounding. DO NOT hire these people. They will more than disappoint you. They will torture your mind and steal your money without delivering what they promise.

Perennial have been great! Great communication. John Came…read moreby to look at our yard when he said he would. Sent our proposal which was accepted immediately on a Thursday and they were here the following Monday to begin. Very knowledgeable about plants, trees, Flowers, bushel, etc. they ended up working with my neighbor as well. Thank you Perennial!!