Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

We are very thankful to have my mom here. The care is above and beyond and they treat her like…read morefamily. From the very beginning they went out of their way to make my mom's stay enjoyable. The staff is excellent and calls me immediately if they or my mom have any medical concerns. Most thankful for the care.

Our family can't imagine our eighty-nine year old mother being anywhere other than The Oberon…read more She's been happy (even during the Covid lockdown!) and well taken care of for the four and a half years she's lived there. We believe the main reason The Oberon is so wonderful is that it is privately owned and the owners are on-site most days. They are very accessible and really care. The remodeled estate on the hill truly feels like home and not a made-up corporate cookie-cutter business. The turnover of staff members seems to be much lower than at other assisted living facilities, so consistency of care is well maintained. The staff and residents are all treated with respect. Our mother loves the food and the gardening and the activities are awesome! We are grateful.

We placed our brother in an Assured Senior Living facility. He died on December 31, 2024 and his…read morebelongings were removed by noon on that date. Nonetheless, Assured Senior Living withdrew funds for his January 2025 residency and refuses to return the money, saying we needed to give 30 days prior written notice of death. So, now we are dealing with the theft of his funds as well as the loss of our brother. These folks should roast in hell. One star is way too many.

They will take your money (at nearly $9000 a month), make false promises and put your family member…read morein danger. We were promised 1:4 care but upon arrival 1 staff member was rotating between 3 houses! When asked where the residents were in that house the caregiver said "in their rooms." So much for community and group activities. Plus there is no communication between upper management. Very dangerous and unprofessional.

It is an unfortunate event when one has to arrange for assisted living for a family member. That…read moresaid, if you do it, this is a very nice facility. It is spacious and they cook from scratch in the kitchen. Most of the staff have been there more than 10 years.

I had the chance to do a clinical here and see the staff work behind the scenes. I saw how the…read moreresidents are treated when nobody was around and it was pretty amazing. The staff was respectful and kind and treated each resident with dignity. This is a place I would feel comfortable having a family member live. The residents are made to feel at home and are free to make their own choices.The staff was amazing

The staff have true compassion and care for their residents. My parent have been there for the…read morelast 18months.

From the owner: Strong as Stone. Warm as Home. Enjoy locally managed Assisted Living and Memory Care in Arvada,…read morewhere every resident's story truly matters.

I visit my father in-law here once a week and have gotten to know several of the employees and they…read moreare all very friendly. The place is very clean, safe and the food here is very good. We always play pool and there are many other activities as well. He's very happy there which makes me happy as well.

my dad has been there for 2 years and loves it the people are so nice and friendly and the food is…read moregreat I recommend this place to everyone

The owner at The Retreat at Church Ranch has been bullying me to take down my review about how they…read moreneglected my father and the awful care he received. How the facility has gone down hill over the last year. I have attached a copy of her threatening email. Please don't be fooled by how nice the place looks. The people that work there or own it is what matters the most. Check out the email. It is an example of how they work.

The staff is great, from food preparation to care givers. We are very happy with the Retreat.read more

I've been doing this job for 6 years now and this is the first place in 6 years that has been…read moreamazing with bosses who actually are here for us staff and residents!! Highly recommend