My mother lived here in Independent living and then in Assisted living until her passing. I will be…read moreshort and to the point: We had many experiences here and I have only good things to say about Covenant and their staff. We also have a very close friend in their Independent living and he is very pleased.

Our parents have lived at Covenant for twenty years and the care is beyond wonderful. They are…read moreknown, loved, and cared for like family. Mom is in the memory unit now, while dad's moving into assisted living this very week -- all with tender loving care. We are on a first name basis with so many staffers and so grateful for them all.

Job interview for housekeeping. The manager was nice. It seemed like it would be a good place to…read morework.

I strongly caution families against placing a loved one at Mountain Vista Memory Care. We had…read morenothing but trouble throughout my dad's time there, but the following are a few of our most serious concerns. During his stay, my dad was given a high dosage of Haldol that left him unable to get out of bed, incontinent, and unable to swallow properly. He lost more than 40 pounds, yet our family was never notified about the severity of his decline. We watched him deteriorate to the point that he appeared comatose and was unable to eat. Our experience with the nursing leadership and director Jason left us with no confidence in their judgment, honesty, or willingness to take responsibility. A memory care facility is entrusted with people who often cannot advocate for themselves. Families should be immediately informed about major weight loss, difficulty swallowing, drastic changes in mobility, and the effects of powerful medications, not left to discover the condition of their loved one after the damage has been done. We also received deeply troubling reports from people inside the facility about how our dad was being treated. I will not identify those individuals publicly, but what they shared reinforced what our family was witnessing firsthand. Instead of working with our family to remove our father from their care, Mountain Vista transferred him to the emergency room by ambulance and within 24 hours had filed paperwork stating that it could no longer meet his care needs and refused to allow him to return. We later learned that staff had reportedly been told ahead of time that he would not be coming back. Based on that sequence of events, the hospital told us it was not a legitimate medical transfer but rather a planned way to remove him from the facility. Based on what happened to my dad, I would never trust this facility with another vulnerable family member. Families should remember that the initial tour is a sales process and may not reflect the communication, accountability, or quality of care they will experience after move-in.

We are so grateful for Audrey, Annette and all of the staff at the Lakewood location for the care…read moreand compassion they have for my mother.

When my wife needed memory care, we visited some facilities in Lakewood that were a reasonable…read moredistance from our home. The last place we toured was Crossroads Memory Care. The contrast was palpable. I realized how sterile and commercial the other places were. Sure they were new and fancy, but Crossroads is also beautiful and less than nine years old. My gut said that Crossroads was warm and caring, and I couldn't have been more right about that. The staff are amazing. They genuinely care about every resident and treat them with respect and kindness. They are never too busy to talk with a resident no matter how illucid that person may be, and they make them laugh. The caregivers go out of their way to make sure everyone is happy and comfortable, and they know the name of every resident. Crossroads provides lots of fun activities and serves delicious meals. The place is very clean and nice-smelling. It's also telling that the Executive Director's office is in the same area as the residents and that she keeps her door open for residents to drop in anytime. I feel so lucky to have my beloved wife in their excellent care.

Very friendly and attentive staff, very happy with the care given, thankful for their help!read more

After hip replacement surgery, I was an inpatient here for two weeks (March 7-21, 2024)--I did not…read morego anywhere else during this time. They rightly earn at least one star due to excellent PT and OT plus Bella (OT) and Bea (aide), bright lights who made my time there bearable. Wheatridge Manor missed a chance for a higher rating because they almost killed me with a wrong assessment and then a 10-hour delay of needed treatment on March 21. I had contracted strep A sepsis there (and went into kidney failure), necessitating ambulance transport from Wheatridge Manor to Lutheran Hospital ER where they fought for hours to save my life. Source of infection: untreated bug bites (about 3-19 at Wheatridge Manor) which became infected and then developed into a bad case of cellulitis. Additional details: from the time (around 4am) of my first physical symptoms on the morning of March 21 (pain, uncontrollable shaking, vomiting; a few hours later, expressive aphasia--inability to process language), the night nurse Pam and day nurse Jennifer wrongly assessed me as experiencing a panic attack due to "anxiety" about going home. Pam also chewed me out for taking time away from other patients who "really" needed her care (my friend witnessed that unpleasant exchange). I was in and out of awareness for the rest of that day. This terrified me (my symptoms as well as being ignored and dismissed by the nursing staff) as I knew something was very, very wrong. Needing support and a witness, I called my friend (retired nurse). She arrived at the facility around 5am and stayed with me all day. Finally, around 2pm, I asked her to phone my high school BFF in Houston who's a doctor. Dr friend had two words for us: "Ambulance now!" Wheatridge's day nurse, Jennifer, only made the phone call due to pressure from my witness. These two dear friends, along with Lutheran's ER and other medical personnel, saved my life. Accordingly, I do not recommend Wheatridge Manor for anyone. Yes, the PT and OT are great, but the rest of the facility lacks adequate, coordinated care. However, if that place seems the best placement for your loved one, be sure to check on them frequently and to advocate for their needs or they may either almost die like me, or actually die, from inadequate care.

As anyone who has an elderly family member, it can be tough trying to decide whether they are fit…read moreto live alone at home, move in with family, or move to an assisted living facility. A family member of ours living in Denver with parkinson's and anxiety who was living at home alone, was taken here for rehabilitation when she had fallen. During her time in Gardens on Quail's nursing home she was able to recover, but decided to stay. She, as well as our family, decided that it was a safer and better lifestyle to continue living under the care of Gardens on Quail's nurses. Since moving in, her anxiety has been much less severe, and she has made many new friends. Not to mention that it is a beautiful place to call home. Many of our family members are living in Denver, so it makes for an easy drive being located just outside the city in Arvada. Thank you Gardens on Quail for superb service, we appreciate it!

Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

Real nursing care is not provided here - missed a gi bleed which is not hard to diagnose - don't…read moreexpect good nursing care at all.

Very poor Management. They belittle the staff and call them names…read moreDo not recommend. There are other places in the Denver Metro area much more kind to their staff.

It is an unfortunate event when one has to arrange for assisted living for a family member. That…read moresaid, if you do it, this is a very nice facility. It is spacious and they cook from scratch in the kitchen. Most of the staff have been there more than 10 years.

I had the chance to do a clinical here and see the staff work behind the scenes. I saw how the…read moreresidents are treated when nobody was around and it was pretty amazing. The staff was respectful and kind and treated each resident with dignity. This is a place I would feel comfortable having a family member live. The residents are made to feel at home and are free to make their own choices.The staff was amazing

Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

Beware of this company as they have a policy that will bill you 2 weeks worth of senior care…read moreservices if not given a notice ahead of time. My mother with dementia ended up going to an emergency room, and then immediately to a memory care facility. Regardless of the fact that we did not see this coming, extended family home care continued to bill for 2 weeks worth of services which was about 1,200+ only because they were not notified of cancelling services. We had two other home care agencies providing services and neither one of them had this unethical billing policy. On top of that, some of the caregivers did not seem to provide quality care. And also had inconsistent caregiving services, with some cancelling last minute or did not even had the right skill level to care for my mother.