My mom has lived here for 2.5 years and the care she has received is impeccable. Completely…read morerecommend this community because of the caretakers and the size of the community is smaller than many of the larger assisted living communities.

So far I am very impressed. I will check back in once my family members have been settled in to…read moretheir new home at Morningstar. My family was so pleased with the staff at Morningstar. They helped us every step of the way to move my sister and her husband into their new home at Morningstar. Tyler, Sean and Chad were knowledgeable and compassionate. The entire staff from the kitchen to the top was just amazing, they move couldn't have gone better. I feel confident that they will be well cared for.

Job interview for housekeeping. The manager was nice. It seemed like it would be a good place to…read morework.

I strongly caution families against placing a loved one at Mountain Vista Memory Care. We had…read morenothing but trouble throughout my dad's time there, but the following are a few of our most serious concerns. During his stay, my dad was given a high dosage of Haldol that left him unable to get out of bed, incontinent, and unable to swallow properly. He lost more than 40 pounds, yet our family was never notified about the severity of his decline. We watched him deteriorate to the point that he appeared comatose and was unable to eat. Our experience with the nursing leadership and director Jason left us with no confidence in their judgment, honesty, or willingness to take responsibility. A memory care facility is entrusted with people who often cannot advocate for themselves. Families should be immediately informed about major weight loss, difficulty swallowing, drastic changes in mobility, and the effects of powerful medications, not left to discover the condition of their loved one after the damage has been done. We also received deeply troubling reports from people inside the facility about how our dad was being treated. I will not identify those individuals publicly, but what they shared reinforced what our family was witnessing firsthand. Instead of working with our family to remove our father from their care, Mountain Vista transferred him to the emergency room by ambulance and within 24 hours had filed paperwork stating that it could no longer meet his care needs and refused to allow him to return. We later learned that staff had reportedly been told ahead of time that he would not be coming back. Based on that sequence of events, the hospital told us it was not a legitimate medical transfer but rather a planned way to remove him from the facility. Based on what happened to my dad, I would never trust this facility with another vulnerable family member. Families should remember that the initial tour is a sales process and may not reflect the communication, accountability, or quality of care they will experience after move-in.

Wouldn't recommend to any one looking to put their loved ones in a facility very low quality and…read morethey do not care to do 2 hour changes some people sit in poo for hours , they don't train the staff they just throw them in and force elders to do things against their will 0/10 not safe

From the owner: Where New Memories Beginread more

If I could give The Granville 10 stars, it wouldn't be enough!…read moreI was the sole caregiver for my Grandmother for almost 5 years when it proved to be just too much for me to handle. The reason why I hadn't gotten her into her own "apartment" or facility, is because of what my mind thought an assisted living facility was going to be. I didn't want my Grandmother to be in a place that wasn't well maintained, or where the staff were abusive in any way etc etc. All the horror stories that one hears about pertaining to elder care facilities. Well, The Granville is ANYTHING but! From the second we toured the location right before the pandemic, I was put at ease. The residents seemed happy, the entire place was decorated just beautifully and extremely clean, and the staff was just so nice! It really felt like home! The help and expertise that they provided to me in getting my Grandmother approved was also a Godsend, because all of the paperwork can be tricky for someone not familiar! My Grandmother's apartment was just so lovely too! She was able to decorate it how she wanted, and there is a little kitchenette area with a fridge and microwave so she can have her favorite snacks. She has been there over a year now and I couldn't have asked for a better location to have provided the utmost care during the pandemic. They even took the necessary precautions one week ahead of time before the Government shut everything down. To accommodate all the residents who now were unfortunately unable to leave their rooms, must have been such an undertaking!! But the staff still made my Grandmother and the other residents not feel neglected and forgotten about. Making little crafts and spending a little more time with the residents so they didn't feel so alone during this scary time. They went above and beyond making sure everyone was kept safe and stayed healthy and just did an incredible job and am so grateful to everyone at The Granville. I could go on and on about the staff being just perfect and everything I could have ever hoped for, for my Grandmother. If you have a loved one and you are feeling apprehensive about locating a place where you can rest easy at night knowing they're being cared for properly and with respect, then look no further. My Grandmother absolutely LOVES living at The Granville! She has made friends, still has her independence and adores the staff! I am eternally grateful for finding the Granville and cannot thank Sara, Joe, Kathy, Jamie, Mary and the rest of the entire staff for providing this location and the care that they give to someone that means SO much to me!

My father has been a resident at the Granville for 3 years and it has been an absolutely wonderful…read moreplace for him to live. He was in a couple of other facilities that were below par before we found the Granville. From the moment we walked in, we felt that this was home. Sara, the executive director helped us with the transition paperwork and made it totally painless. The employees really make you feel like they are part of the extended family. Joe, Donna, Alicia, are just a few of the great "family" members that always have a friendly smile. I could go on and on about all of the wonderful things about the Granville. Since dad moved in I have had to move about 60 miles away and I would love to have him closer, but I haven't found any other facility that can match the Granville. For me, the drive is more than worth it to have him live here. The Granville is always clean, the employees are warm and friendly, activities are available, the meals nutritious, meds are accurate and the apartments wonderful. Since dad has lived here they have spent money on capital improvements to keep the facility in top shape and comfortable for their residence. I would and have highly recommended the Granville to anyone that is needing a place to LIVE and add to their extended "family"!

The staff have true compassion and care for their residents. My parent have been there for the…read morelast 18months.

From the owner: Strong as Stone. Warm as Home. Enjoy locally managed Assisted Living and Memory Care in Arvada,…read morewhere every resident's story truly matters.

I've been doing this job for 6 years now and this is the first place in 6 years that has been…read moreamazing with bosses who actually are here for us staff and residents!! Highly recommend

As anyone who has an elderly family member, it can be tough trying to decide whether they are fit…read moreto live alone at home, move in with family, or move to an assisted living facility. A family member of ours living in Denver with parkinson's and anxiety who was living at home alone, was taken here for rehabilitation when she had fallen. During her time in Gardens on Quail's nursing home she was able to recover, but decided to stay. She, as well as our family, decided that it was a safer and better lifestyle to continue living under the care of Gardens on Quail's nurses. Since moving in, her anxiety has been much less severe, and she has made many new friends. Not to mention that it is a beautiful place to call home. Many of our family members are living in Denver, so it makes for an easy drive being located just outside the city in Arvada. Thank you Gardens on Quail for superb service, we appreciate it!

Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

My experience with Brittany was the opposite of Alyssa's review. I found her to be very engaged…read morewith the residents, acknowledging them all by name and asking after them. She was also very interested in my mother's needs, explaining the best programs for her and took the time to introduce me to staff, including the cleaning people. This is one of my top choices at the moment. Beautiful place with great amenities - everyone we encountered, residents and staff, seemed very happy.

Sale director Brittany is very rude and unpleasant every time we tried do a walk in or schedule a…read moretour, she was never available. Then when we toured, she didn't know residents' names all she did was talk about herself. A resident came up to my family and I an express that Brittany just moves people in for money she don't interact with residents or family once they move in. Deigo is such a rude ED he doesn't even acknowledge staff or new move ins walks right passed you like your nothing. Then finally interacting with Deigo he looks at you with a discussing look on his face and is very short with you like were bothering him. I don't recommend having any loved ones here and the upper management keeps this director here and had several complaints about this so-called director.

I found myself needing some expert guidance when my Mom started to decline due to dementia. It's a…read morescary and confusing world out there for anyone who has tried to figure out the assisted living system and the worry of finding a safe, comfortable and caring facility. The home care service I was using at the time referred me to Phil Hotaling and what a blessing that was! Phil helped me understand so many issues when it came to being in assisted living and what was and what was not provided. He arranged visits with different homes and together we toured each one. He guided me through the questions and issues pertinent to each home. I selected a wonderful place for Mom! The assisted living home has room for 8 residents and is run by a fantastic couple who live there with their two children. Mom is happy there and I'm happy she is well taken care of by loving caring people. I would never have found this place on my own without Phil's help. Thank you Phil for your help, your guidance and just your wonderful heart and caring about your clients and their family. I would never have made it through this last year with Mom and then Dad needing care all on top of two knee replacement surgeries! Getting Mom and Dad together again at Leawood before he died means more than you'll ever truly know.

Not being from Denver, I was not familiar with Assisted Living places in Denver when I needed to…read moremove my sister to one. My sister's doctor's office recommended Phil Hotaling to me. He has been a God Send! He is very familiar with Assisted Living facilities and their strengthens and weaknesses. Phil helped guide me through the process of finding the best place for my sister to continue the next phase of her life. Thank You Phil!

I stopped by this place to get basic information for my father in law. I pushed the button and was…read moregreeted with a woman screaming "Stop that!!!" Two other people were inside trying to get in to speak with the property manager. We all assumed we were accidentally pushing a residence call button. We were pushing #202. I called the phone number posted outside the door, again, I was greeted rudely. "Hello!!!" I asked if it was Morningside Retirement community & she said, "Yes, what do you want!!?" Yelling in my ear. I told her I needed basic information on availability and pricing. She again was rude yelling in my ear saying she only took appointments and was not on the property. She said her name was Kathy when I asked. Had a feeling she wasn't honest. Either way I would like someone from Corporate to reach out to me. If this woman is this rude to me I can only imagine how she treats tenants. No professionalism whatsoever and can treat potential tenants like that is unreal and should find another job if she is that mean & miserable! My email is chellenicole1@gmail.com

After reading numerous terrible reviews on apartments, especially moderately priced apartments,…read moreI've been very surprised at just how well maintained these older apartments are. There are a lot of features for the price and the owners, manager and maintenance person all seem to care about the renters. The people who live here seem to be friendly and respectful to each other. It's been a great place to live so far.