I have been checking and cleaning regular routine to Copper Canyon Dentalk for the past 4 years and…read moreI absolutely recommend this place for anyone who is looking for a new dental care. The service is amazing and they are very knowledgeable, friendly and very professional--keeping your routines check up with details and care. The place is very well organized and clean. I would highly recommend this place!

Recently switched dentists and I'm very happy I did. This office is low key professional and Dr…read more Mitch is super nice. I have a special needs adult child who is also a client here, and they couldn't be any more accommodating to us. Very nice place. Great staff and hygienists. Overall I'm extremely happy.

Everyone was so nice and helpful, this was my first time going to a private practice for dental…read morework and Dr. Van Dyke is seriously the best, I will never go to a PDS office ever again, I will recommend this practice and Dr.Van Dyke to any and everyone!

What an amazing experience. Even the lady at the front desk who answers the phone took all the time…read moreI needed to answer my questions and help me out. The staff is outstanding and incredible communicators. They go out of their way to make you feel comfortable and always go the extra mile even when it's helping me to get dental service somewhere else for something they can't perform aka a Root Canal. I can't say enough great things about Precision Dental. Dr. Goates is the best dentist I've ever had and that's saying something since I'm 52

Personable staff , very helpful with all my concerns . Yana Gerhardt is really proficient in what…read moreshe does. Glad I transferred here from another dentist due to Insurance issues

The dentist and hygienist are very thorough and make the process very easy. But the front desk…read morestaff, including the manager are extremely rude, and do not provide any helpful information when asked by the customer. I will unlikely return because of the attitude and disrespect of the front office.

Great staff! Office staff is friendly and willing to work with you. Leisha and Dr Conde are amazing!read more

Just became eligible for Medicare and didn't really care for my family dentist any longer, so I…read morereached out to friends for their dentist and were they pretty happy with them. Desert Springs Dental & Dr Shandy Condie name was highly recommended by several of them. I scheduled my initial exam (pretty easy to schedule in a timely manner) and had full mouth xrays and a dental cleaning - and Dr Condie dud the cleaning! She said for new patients, she likes to do the initial cleaning so she can get to know the patient and their teeth. Really great dentist and an excellent staff and office support.

The first time I came here, the service was top notch. I left happy and thought I had finally…read morefound a good dental office. After my last few visits, I will not be returning, nor will any of my family members. At my last appointment for a cleaning, the hygienist was telling me how dirty my teeth were and told me that I don't brush or floss my teeth. Well, I don't know how I've made it this far in life without brushing my teeth! She made me feel awful about my teeth and made me feel like a disgusting human who apparently doesn't brush or floss. I had a few cavities and made a follow up appt to get them filled. I was given the appt with paperwork stating what teeth would be getting the fillings. It's a good thing I kept that paperwork! I showed up to the appt for the fillings and was told my appt was never made and was never put into the system. Yet I had the paperwork showing otherwise! They took me anyway since it was their mistake, but I was treated as a walk in and made to wait, wait, wait. I had another appointment that I booked 2.5 hours after this one and I had to actually contact the business of my next appointment and notify them that I would be late. And sure enough I was 30 minutes late to my next appointment because of Avalon dental's incompetency. Speaking of incompetence.....approximately 6-8 months after this, I had a dental cleaning at a different dental office and found out that I had a "huge" cavity that Avalon dental missed! It was so large that had it gone any longer I would have needed a crown! The cavity was clearly visible on the x-rays taken at Avalon and they never treated it or informed me of the cavity. One of my family members actually did have a crown placed through Avalon dental and the whole experience was nothing but a nightmare! They told my family member that they ran the paperwork with the insurance company and that the crown was covered. My family member had the procedure and was then hit with a massive bill from the insurance company. Avalon dental never cleared it with the insurance first and said they did! My family member then had to get more medical documentation and basically do Avalon Dental's job for them with submitting required paperwork and documentation to the insurance company to get this covered, which is what Avalon claimed they did, but did NOT! The woman in the office that handles insurance and billing is EXTREMELY RUDE! Called multiple times requesting that we contact the insurance company to pay them. Is that not her job? I contacted the insurance company and per the insurance company, they had 90 days in which to provide Avalon dental with the payment and it would be payed in 90 days. I called and let the insurance/billing lady at Avalon dental know this and she continued to call us MULTIPLE times requesting a check from the insurance company! UNBELIEVABLE!!!!! Again, this is her job to contact the insurance company....why were we having to do her job for her? Not to mention she continued talking over us on the phone, kept interrupting us multiple times, and would not let us speak! She was calling us up like a bill collector when it was out of our hands. We told you, the insurance will pay you in 90 days! QUIT calling! We QUIT coming to Avalon dental after these incidents. Will not be coming back. EDIT: The business thinks I have the wrong dental business because of my name and location being California. I have the correct business and I was a patient of yours more than once. I travel to the valley here MULTIPLE times per year and have well over 200 reviews for Arizona businesses, including yours. If you took a look at my reviews, check-ins, and photos, you'd know that. I was just in Phoenix this morning. As for my name, this is a variation of my name. Just because it doesn't exactly match my medical record, doesn't mean I was not a patient of this office. I do not wist to talk to you or anyone from this business. I shared my experience with your business on a review site. Please learn to take negative feedback to build a better business for current and future customers/patients.

Avalon Dental went above and beyond yesterday not only taking care of my dental cleaning with care…read moreand precision, but helping my sister out who was visiting from another state. Alexis did a wonderful job setting my fears to rest making me feel less anxious about my cleaning. Dr. Taryn spent extra time to make sure I was comfortable and everything was going well. Later in the day when my visiting sister's temporary crown fell out we called the office asking for advice on what to do. Dr. Taryn said she'd help us out and reset my sister's crown for us that afternoon! I can't say enough about how caring and thoughtful the whole office is at Avalon. You are not just another patient to them. You are a valuable person with individual needs. In a world where so much negativity exists, it's nice to have that genuine care. Marilyn S.

Amazing office, friendly and knowledgeable staff. They made a bad situation feel a lot less…read morepainful than I had anticipated. Andrea, the hygienist I saw, did an amazing job listening and explaining everything clearly. Dr Leslie Darnell makes me feel like I am in great hands. She is so approachable and friendly, and you can tell she knows what she is doing! The whole office made me feel comfortable, including Betsy who handles the most painful part...explaining the bill. But she worked her magic, and made that part easier than I had expected, explaining interest free payment options, which I really appreciate!! Thanks for making me feel comfortable, AZPerio!

2 years have gone by since my first gum graft and I was told I needed to do the lower molars too. I…read morewas hesitant to do the procedure again, mainly because of the two week soft food diet. However, the pain was becoming pretty consistent so I decided to go forward. I still really like Dr. Darnell, she is very good. The techs this time around have been pretty disappointing. I went in after 2 weeks for my post-op appointment to have the stitches removed. I told them at that time I was having pain in one tooth. She dismissed my concern as normal. 4 days later the pain was unbearable. Called the next day and they got me right in; diagnosis was food impacted between the teeth and a missed stitch. Today, 3 weeks after the procedure, they cleaned my teeth. Hours later, my mouth feels like it went 12 rounds. The gums hurt, my tongue has several bruises where she let the suction tube touch it for too long. They want to see me on a regular basis for cleanings, but I don't really want to come out feeling like this again.

Always a great experience- staff is amazing and I really appreciate their conservative approach to…read moredentistry. They are amazing! Best dentist I've ever been too. Also they run on time and get patients seen on time which is super nice

To say I'm disappointed in this dentist practice is an understatement. I went in last month for a…read morecheck up and clean. The bill (as I have no dental insurance shocked me) but they offered a package that would cut the bill in half and allow for future more cost effective treatments. Ok, seemed reasonable. So i set up an appointment for husband who went in today. What followed was a ridiculous sales pitch on an implant where he had a tooth pulled prior, and a refusal to perform a regular clean because he apparently wasn't a candidate for it but needed a deep clean. Funny how this wasn't pitched to me, but then again, perhaps not much incentive knowing I haven't got dental insurance to bill. It also doesnt sit right with me because husband goes for dental check ups twice a year and never before was he not a "candidate" for a regular clean. We wanted to come here as it's in our neighborhood vs driving 45 minutes to our old dental practice but guess we"ll continue doing that rather than being taken advantage of here!

I have neglected seeing a dentist for quite some time because I have an awful fear of pain due to…read moreextreme cold sensitivity. I had a favorite practice I went to in Illinois and I would travel there for my care until the practice was finally closed due the practice relocating out of state. I tried a different practice in Gilbert over a year ago and had an awful experience. I was talking with someone about my dilemma and she highly recommended Serenity Dental - so I ripped off the band-aid and gave them a call. Whenever I would call any other practice I was always told my asks were not feasible. My ask was: Warm or room temp water rather than cold, 4 shots of novacaine, the use of the Synapse Dental Eraser (and nobody has this tool - but it is truly miraculous at blocking out pain). In the absence of the dental eraser my ask was to add Nitrous (laughing gas) in addition to the warm water & novacaine. I was told they don't typically warm water ahead of time but they would do so for me and I was also told that the novacaine & nitrous was totally doable. I went in for my initial visit and got my teeth cleaned, x-rays, etc. Everyone in the practice was so very kind to me. They really went out of their way to make me feel comfortable and at ease. The dentist even said he would provide me a prescription to obtain the dental eraser so that it can be used when needed at an appointment. I need to go back to take care of 2 cavities & have a crown. This is the first time in a long time that the idea of going back isn't giving me awful anxiety. Jess was the one that did the teeth cleaning for me and she is just a sweetheart. I also got to see Dr. Bhatt to discuss the needed care. He was super kind and really assured me that I came to the right place. So if anyone suffers from severe anxiety like me over dental visits - I would strongly encourage you to give this practice a try. This practice is truly the best - and I already love them more than the other practice I went to back in Illinois for over 25 years. I cannot thank this practice enough for taking such good care of me!

Have been coming here for over 2 years now, Dr. Bhaat and his team are excellent! You are always…read moregreeted warmly, no matter how early your appt in the morning maybe! My husband has been a patient for close to 5 years and has high praises of the entire team, even if it is a delicate operation. The dental hygenists are always very prompt and always do a great job! We have never had to wait for long, before being called inside for the checkup. Every visit is always taken with a lot of care.

Going to the dentist is literally like pulling teeth for me but just walking in I knew things were…read moregoing to be ok. It was my first visit here. I arrived 30 minutes early to fill out my new patient paperwork. It was pretty easy to do on their iPads, grateful I didn't have to use my phone. I went back a few minutes before my appointment started. I did a panoramic X-ray and all the typical X-rays, luckily no cavities for me. After that, Dr. Z. Bollwinkle came into check my teeth. He is a very personable, down to earth and professional at the same time. Which to me is pretty rare to find. Next up was my teeth cleaning. My dental hygienist was very thorough and did exams to make the cleaning service custom to what was best for my teeth. Last but not least I have got to mention the aesthetic of this place, it's gorgeous and very well taken care of. I absolutely love the vibe of this place and that they play music throughout the office. It helped keep me relaxed and I feel like everyone from the front office to the back was happy to be there. I did have one question for Tatem, I asked her how am I going to convince my younger kids to come here when there's no toys? She said oh there's toys and special prizes for them at the end. Stay tuned for our next review, our littles will be transferring over as well. Thank you so much it was a very pleasant experience and I already rescheduled for tomorrow and December.

Front staff is always loud and talking about personal issues. Very unprofessional…read more Music is always very loud and annoying . Again unprofessional! Kept me waiting for an appt 1.5 finally got up and left.

I had a problem with my tooth I was so thankful they got me…read morein pronto So thankful that you can count on Dentist that response to your needs. Great Front Desk Service The dentist listens to you And fixes the problem!!!

So much to type so little room... I started going here a while back. But the past 6month I've had…read moreto go somewhere else to fix all the issue this place caused me. I got an unnecessary root canal that failed and had to be redone by another dentist. And cosmetic veneers that I was not properly fit for and broke almost the same day I left there telling them my teeth felt loose still. I had to have my root canal reposted and was lucky I had enough left to even do that. Now I'm on a 10k plus journey to fix the original problem and the damage done by this office. Other than the problematic work I received from this place the staff is very friendly and they at least communicate. Do they give you right or best information no... but they get back to you. I've given this dentist office thousands of dollars my veneers alone were a wasted couple thousand that lasted me less than a month. With the amount I've spent here and having to go thru and have everything completely redone by someone else I wouldn't recommend going here at all.