Great customer service & friendly & bilingual service availability, ! Post office mail box…read moreservice.,!

This place has been reliable for more than half my life, friendly and to the point staff and all…read moreare bilingual.

Five stars for kindness and the clerks' honest attempts to communicate with we Americans who…read moresomehow still speak English. They've stayed open a few minutes past close so I could collect several packages on more than one sunny afternoon. They've waived the 50 cents fee for having forgotten my box key one time. They've even tabbed a couple of my package fees for a later date. One star for cost of service and products. $45 for 3 months of a PO box just big enough for regular envelopes and the very smallest of packages. Fair enough and surely worth it at a place where the folks appear to care. Another plus is that they don't begin to charge extra fees on your packages unless you leave them there unclaimed for weeks. But I would try to limit how many packages you receive and do *all* of your shipping elsewhere... That JFK silver coin you bought on eBay that weighs a couple ounces? Yeah, that'll be $1 to pick up. That shirt you bought for your wife? That's $2.25. Anything over a pound? $3.75, pal. You need a manila envelope? $1.50 You want to mail that $11.35 flat rate USPS Priority box here? That will be $20. That $2 certified mail for your manila enveloped documents? That's gonna be $4.50... I guess this is what we have to look forward to with our local US Post Offices as the entire system goes bankrupt and gets privatized. Just don't expect the same level of courtesy.

worst service ever they make you go back-and-forth to grab your mail or with them or with USPS and…read morethey don't give you any answers when you speak to the owner. She says you misunderstood when they're the ones telling you the wrong information. I don't recommend this place at all. I'm very unprofessional. don't trust your documents. Don't trust your mail. Don't trust your packages with this place.

I was out of the country and paid for them to forward my mail to new address, they didn't do that…read moreand ignore all my massages, coming to the place itself they have no clue what to and not helping. I can not get my mail back until they help me do that, but they refuse to do so. Terrible service and untrustworthy place with poor business ethics. Avoid at all costs!!!

I've had a p.o. box here at JD for years and never have had any problems. They speak English and…read moreSpanish and very helpful whether in person or by phone. They're very prompt to send you an email if a package came in. The address of the PO Boxes appears to be like a street address. No one would even know it's a PO Box. You can pay your monthly charge over the internet. Very reliable.

I purchased a box for three months and definitely will not be renewing. Very unhappy with the…read moreservice from staff, there is always some issue or extra charge and aren't very friendly or willing to help. Idk about them but when Im working at my job I do my best to make the customer happy. I don't like to post bad reviews but I had to for this one:(

Tax day (April 15) 5:30PM tried to drop off state taxes letter at Post Office it was closed but…read moreinside was a sign to this business that they would take it until 10pm, they did... AT TWO DOLLARS an envelope, reason? because they needed to drive them to downtown office. Guess in this economy everyone needs money no matter how low they go. I hope the $2 was worth more than me ever coming close to this place.

I came in to drop a package off, that was already labeled. Just needed to drop it off. I asked the…read moreclerk if I may leave the package there, so I can leave. She told me no and to wait in line. How is there 3-4 people :"working", but 10+ people in line waiting at the door? 2 of the workers were just standing there doing absolutely nothing. I was in line for almost 30mins and by the time I got to the front of the line, it was a 10 second drop off. They should have a separate line for quick drop offs.

La de labial rojo y pelo lacio negro yo me imagino que es la duena or la esposa porque siempre trae…read moreun genio y caracter grosero porque la verdad se nota una diferencia entre ella y como se comportan las otra ninas. Me ha atendido unas 3 veces y la he visto atender a otra gente o estar ahi cuando llegan clientes y ni los buenos dias da. Siempre que me toca a mi me da uno o dos paquetes y se hace como que no hay otros, siempre le tengo que decir creo que te falta uno o dos paquetes y me dice ah en serio! la ultima vez que me toco me dijo "ay es que no lo encontre" umm y porque no dices nada? le tuve que decir que dar yo el numero para que fuera a buscarlo otra vez.

I sell stuff online and frequently visit this post office. At the beginning I did notice that the…read moreemployees weren't the friendliest but when I started greeting them and connecting with them more, they turned out to be very nice and helpful! The lines are normally long so I wouldn't wait until closing time to come in or they will close the door on you. Overall a good experience!! USEFUL TIP : To avoid losing packages always ask for a receipt and take a picture of the stuff you are sending. There is always an option to buy insurance as well.

Worst experience ever me and my wife dropped off a package to be sent and they were very rude and…read moreunprofessional, they rush my wife and questioned her so may times about the content of the box in a rude way she had to speak to 3 diferent clerks and she had to explain to each one of them at the end we left unserting if our package will arrive to our love ones safely.

Customer for over 4 years, they reliably deliver my US mail and packages daily, and ship outbound…read moreas well. Very reasonable rates and convenient location.

From the owner: Renta de buzones con dirección americana, recibiendo tu correspondencia a qui en Tijuanaread more

Stopped by last minute for a quick notary service and the only staff that day was very…read moreaccommodating. He didn't rush me at all while I was figuring out my documents until I was ready. At the end, I needed a pen to bring with me and he just happily gave me one since they don't sell individual pens. Such a nice guy!

Super professional & efficient staff. This place seems like a well run machine. Customers line up…read moreand the staff simply takes care of each person's needs with their full attention before moving onto the next customer. They don't rush & in being so conscientious everything seems to go smoother & faster in the long run.