Peter is so kind, very happy to have such a reliable guy here in Phoenixville and will be sharing…read morehis information with the neighborhood.

The customer service was incredible, and they are very professional and thorough with their work…read more It is a great value for easy fixes, and I highly recommend it!

Went above and beyond - excellent service! I would highly recommend Perrone Water Filters, true to…read morehis word!

Great response and very professional . Would recommend and use again. Reasonable pricesread more

We woke up to a nightmare scenario on Christmas Eve morning - no water coming from my parents'…read morefaucets. My parents live out in the country (in Montgomery County) and thus aren't connected to any city water supply, with a ground water well that goes down ~235 feet. We had a Christmas Eve party planned for later that evening, followed by a big day with family on Christmas. But without any water, we were completely screwed - I thought we were going to have to call an audible and transfer everything over to my sister's house, which would be less than ideal. Moreover, we didn't know how bad the situation was - there was a drought over the summer of 2024, so we worried our well might have run dry. This had already happened to my parents ground water well back in 1984, forcing them to re-drill the well over 100 feet deeper (a major undertaking for anybody who's gone through this). Given that it was Christmas Eve, we didn't know if anybody would be available to help us; but fortunately, my Dad was able to get ahold of C.S. Garber & Sons in Douglassville, who sent a crew out to us immediately. Shawn and Aidan got to my parents' house around 9 AM, quickly diagnosed the problem, and got to work right away. They determined we had plenty of water in our well (i.e. it didn't go dry) but weren't getting any current from the well pump, which had finally stopped working after 48 years. They got their equipment setup and started pulling the old pump out, which got stuck halfway, leading us to wonder if the well had collapsed. Fortunately, with Aidan's strong frame pulling, they eventually got the pump jarred loose - most likely a large rock was in the way. They even had a brand new ¾ horsepower pump in their work truck, which is exactly what my father wanted to replace our old 1/2 horsepower pump with. Got the new pump hooked up, placed back down into the well and working in no time. They were done before noon and we had zero issues thereafter. Shawn and Aidan are real-life superstars that quite literally saved our Christmas! Can't recommend these guys enough if you're having water issues or an emergency at your house or business.

I'd been trying to get my Water Service company on the phone for two days…read more.. I called Garber and they dispatched a service truck that arrived 90 minutes after my call. They fixed the water issue and advised me how to handle in the future. Professional - Thorough - Exceptional Customer Service ! A 5 job...

Jim did an excellent job servicing my iSpring reverse osmosis system. What set him apart was his…read moredepth of knowledge -- he didn't just perform the maintenance, he walked me through exactly what he was doing and why. I came away understanding my system far better than before. That kind of expertise is hard to find. If you have an RO system and want someone who actually knows the equipment inside and out, ask for Jim. Lastly, he quoted pricing for other work that was reasonable and affordable. Highly recommend Bowe Clean Water. I look forward to working with him again.

My water hardware was showing signs of hard water damage. So I wanted to address the problem with a…read morewater softener system. I interviewed three separate companies for the job. James came out and impressed me with the fact he was the owner of the company. As a small business owner myself, I was comfortable with him. He made a straight forward pitch for the business and his already solid reviews on Yelp sealed the deal. He came out, and installed everything quickly. No problems, no issues.

Business never contacted me which is a self-defeating way of conducting business operations. I was…read morelooking for a good, reliable local plumber and I said that in addition to the description of the job. Disappointing.

Have used them twice. Did high quality work. They did not try to sell maintenance contracts or…read moreadditional work. This is refreshing considering all the big companies focus on selling contracts and over priced with bogus discounts.

Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

Zach came to service our system. We remembered him from last year, so it was truly our pleasure to…read moremeet him again. He is a consummate professional n nothing is too much trouble to do, explain or suggest. 100% helpful n attentive. If Zach is the "face" of your employees n company, you folks have done exceedingly well n we are your confident n loyal customers! Thank you, Melissa n Brian Gallagher

I was selling my house and the buyer requested that my water softener be serviced as a condition of…read moresale. I had trouble finding a plumber that could take care of my brand of softener, and the manufacturer recommended Suburban. I had less than two weeks before closing, and Suburban initially said they had no openings for several weeks. But Dave, the dispatcher, went above and beyond to fit me in, and ultimately he was able to get something scheduled for the next day. No extra emergency fee or other premium was charged, and the standard fee was reasonable. Steve, the technician, also did a great job with the servicing itself. I've been dealing with a lot of contractors recently both for the sale of my old home and the purchase of my new one, and it can often be a frustrating experience. So it was very welcome to deal with a contractor that had such a customer-first focus. I'd be happy to use them again if there was ever a need.