Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

Went above and beyond - excellent service! I would highly recommend Perrone Water Filters, true to…read morehis word!

Great response and very professional . Would recommend and use again. Reasonable pricesread more

Very quick response times, took the time to explain the system and suggest improvements. Was very…read morequick on the job and he charged significantly less for the same service I've had performed by a competitor for over 10 years.

When I asked a question about why the water was so slippery feeling Matt's answer was I don't know!…read more If this is customer service it's pretty poor. How to improve? Answer a reasonable ? Or hire someone who can.

I have used them three times now. Their customer service is unlike anything you see anymore. They…read morefix everything perfectly, are reasonable prices and they bring you gifts every time they arrive! I won't use anyone else.

Dierolf Plumbing and Water Treatment has a lot of great people working for them including the…read moreowners, and the plumbers. I have had them test my water on numerous occasions. Additionally, have many realtors that are friends that use Dierolf Supply Co to do their water testing for real estate transactions. Mark, the owner, is a fountain of knowledge about everything to do with water.

He installed a water softener at a reasonable rate. But 10 days later my basement flooded due to a…read morecracked connection. Tried for 2 days to get to him to text and call me about the faulty connection but no answer and I needed my water turned back on. Guess he doesn't back up his work.

I would not recommend. He was responsive until he left my place with check but no response after…read morethat. Pressure dropped drastically a few days after he installed the water softner. I called, left voice message, texted, email but I get response only like a week after saying he can come over to look at it so and so day next week. When I ask him to confirm time, he would respond only past the schedule date. This happened 3 times and now I am looking for other plumbers who are reluctant to finish the job Shawn started. I heard similar bad service from other friend who had hired Shawn. So a BIG NO.

We wanted a whole house purifier to get rid of our hard water and chlorine. We met with several…read morecompanies. We were impressed with the product from Pure Aqua and the warranty. The plumber did an amazing job. The company is easy to schedule with and leaves your home neat when they leave. I would recommend them.

From the owner: Enjoy a complimentary water analysis right at your kitchen sink! We'll test your city or well water…read morewith immediate results. Great water quality starts with knowing what's in your water. CALL US to schedule your water test today.

We woke up to a nightmare scenario on Christmas Eve morning - no water coming from my parents'…read morefaucets. My parents live out in the country (in Montgomery County) and thus aren't connected to any city water supply, with a ground water well that goes down ~235 feet. We had a Christmas Eve party planned for later that evening, followed by a big day with family on Christmas. But without any water, we were completely screwed - I thought we were going to have to call an audible and transfer everything over to my sister's house, which would be less than ideal. Moreover, we didn't know how bad the situation was - there was a drought over the summer of 2024, so we worried our well might have run dry. This had already happened to my parents ground water well back in 1984, forcing them to re-drill the well over 100 feet deeper (a major undertaking for anybody who's gone through this). Given that it was Christmas Eve, we didn't know if anybody would be available to help us; but fortunately, my Dad was able to get ahold of C.S. Garber & Sons in Douglassville, who sent a crew out to us immediately. Shawn and Aidan got to my parents' house around 9 AM, quickly diagnosed the problem, and got to work right away. They determined we had plenty of water in our well (i.e. it didn't go dry) but weren't getting any current from the well pump, which had finally stopped working after 48 years. They got their equipment setup and started pulling the old pump out, which got stuck halfway, leading us to wonder if the well had collapsed. Fortunately, with Aidan's strong frame pulling, they eventually got the pump jarred loose - most likely a large rock was in the way. They even had a brand new ¾ horsepower pump in their work truck, which is exactly what my father wanted to replace our old 1/2 horsepower pump with. Got the new pump hooked up, placed back down into the well and working in no time. They were done before noon and we had zero issues thereafter. Shawn and Aidan are real-life superstars that quite literally saved our Christmas! Can't recommend these guys enough if you're having water issues or an emergency at your house or business.

I'd been trying to get my Water Service company on the phone for two days…read more.. I called Garber and they dispatched a service truck that arrived 90 minutes after my call. They fixed the water issue and advised me how to handle in the future. Professional - Thorough - Exceptional Customer Service ! A 5 job...

Horrible,Horrible! Tech came out today and the same service I get every year around Jan or feb,…read morethey charge a 100 more! I asked why? He really didn't have a answer! On top of that he forgot to plug my uv light back in! I am a senior and I had to climb up a ladder to plug it back up! These people are the worst! Use at your own discretion! The tech was named Juan just a heads up just in case you get Juan you will have to check after him to make sure he put things back in working order.

Sanatoga Water Conditioning, installed an iron system in my house! The technicians were on time,…read morevery friendly, took the time to answer all of my questions, and fully explained how the system works. I highly recommend using them for any of your water conditioning needs.