We were lucky, they were rained out of their scheduled job and were able to install our ceiling…read morelight today! The fixture pack (made in China, of course) lacked some bolts that were necessary but the guys had what was needed on their truck. They also replaced a bulb in a high ceiling light which we old people couldn't reach even with our ladder. They were great and the price was reasonable. We have used them before and will use them again,

I was scheduled for an afternoon appointment. The techs showed up first- thing in the morning and…read moregot me out of bed. Leaving and returning didn't appear to be an option. They isolated the problem to a faulty toggle switch with built-in dimmer slider. They didn't have an exact replacement. By fiddling wires in the wall and setting the dimmer to a certain spot they got the assembly to not continue shorting. When they left, I was missing a wall plate screw in a highly visible area. I later discovered that 1/4 of the house (different area) had no power, including the security system, as they hadn't reseated a breaker they had shut off during troubleshooting. Weeks later the furnace guy found the attic light had been left on the whole time. The Cotton bill for that minor service (with no repair) was more than my monthly pension payment. I will never call Cotton again.

This young man(Phillip) came on short notice to replace a wall outlet that had my Tesla only…read morepartially charging. Not only did he replace the outlet, but he noticed that the wiring was the wrong gauge (8 instead of 6), and that the wires were wrapped with the wrong casing and not wrapped all the way back to the box and the cover was for a dryer outlet. He left and got the extra stuff needed. Cut the sheetrock to make sure the outlet was snug and after working, HE vacuumed all the residue stuff on the floor (even tho my garage wasn't the tidiest) Courteous, Conscientous and competent! That's Olson Electric! We will always call him for any electrical needs and the price was quite reasonable too.....

NO-SHOWED APPOINTMENT…read more I wish I could give them LESS than one star. My first clue should have been when their number was answered with "hello"! I waited a week for an appointment as they were "understaffed" that week. I was told I would be taken care of "first thing Monday morning" - actual appointment was for 9:30am. At 10:30am, no one has shown up and I have received no calls. I called the office and was told my technician called in sick over the weekend, BUT they got a sub. "If he has not shown up or called you by now - maybe he can't make it. I guess I will have to call him". After about 10 minutes Mr Olsen called back and INFORMED me that the tech was "not going to be able to make it today" and we would have to reschedule. I don't think so. I called Fisk Electric 972-466-0900 at 11am SAME DAY. They were here at the appointment time of 1pm SAME DAY. My issue was handled by 2pm SAME DAY. On time, efficient, friendly, knowledgeable and reasonable. DON'T WASTE YOUR TIME WITH OLSEN.

Great Brother was a good experience. I wanted to update all of my electrical outlets and light…read moreswitches in my living room. They were great about project details and schedule.

It was time to replace my home smoke and carbon monoxide detector, and I selected Great Brothers…read moreElectrical Services, after reading the reviews on YELP. Technician Josh arrived at the requested day and time to assist in accomplishing the task. His professionalism and expertise were mush appreciated and will use the again, if needed.

Had an issue with a breaker that kept flipping randomly, so I scheduled an electrician to come out…read more The technician was great -- he walked me through everything he was testing and explained what he was looking for as he went. Super clear, patient, and easy to follow. He eventually tracked down the problem, which turned out to be a short causing the breaker to trip. Once he fixed it, everything worked perfectly again. Overall, solid service and really appreciated how transparent he was throughout the whole process.

Great experience - technician was clear, patient, and walked me through everything. Quickly found a…read moreshort causing the breaker issue and fixed it. Honest, transparent, and reliable service.

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

I had them do some work for me and they did a decent job. I was going to hire them for another…read moreproject but before scheduling they require half of the total price as a down payment which was $1.4k. I ended up having to cancel and they haven't refunded me my money despite numerous requests and have further stopped responding to me. And the number I had been using for them no longer works. So I don't know if they've blocked me or what, I now have to figure out how to get me money back for a job they didn't perform.

Steven just installed a replacement lighting fixture for my kitchen, and I am over-the-top pleased…read morewith the results. He's very particular about his work and was super efficient with his time.

At Last!!! A Master Electrician, who does what and when he says. No multi fees, such as trip,…read morediagnostic, PLUS hourly. Mr. Hill relocated and replaced 220 plug, checked Hubby's compressor, it's extension cord, and home's breaker box. He arrived exactly when he said, got right to the problem and solved it in no time. One very decent amount. We will most definitely use this Business again!

I needed an outlet and a switch replaced, and TrueServe was able to come out in a timely manner…read more Ray was friendly and professional, and he replaced both in short order. I felt that the pricing was fair for the expertise. I also had questions about other electrical concerns, which he was able to explain. I will be calling them back when I am ready to tackle the other projects.

Had TrueServe Electric out to move a ceiling fan and install a light over our kitchen table. This…read moreturned out to be a more complicated job that required running power through 2 joists to the light location. There was plumbing, HVAC and more wires in the way between the joists. They were able to run the wires with minimal sheetrock repair needed. They even upgraded the wall switches in the process. Guys were nice, knowledgeable and put up with all my questions. They were super clean, wore shoe covers inside the house and cleaned up the kitchen spotless afterwards. Highly recommend these guys. Pricing was also much better than the other bids I received.