Welp - Looks like I need to find a new eye doctor!…read more On February 20, I visited Eye Associates of Hollywood and saw Dr. Garcia. She was great, kind, energetic, and finally gave me a diagnosis that explained what had been going on with my eyes. I felt hopeful after that visit. After completing the 10-day treatment, my eyes were better still not right after I stopped. I called the office on March 11 and left a voicemail. I eventually received a call back and was told to continue treatment and come back in sooner, so I scheduled a follow-up for March 30. I also asked for a refill on my eye drops and was told it would be called into my pharmacy. That never happened. I called again and left another voicemail. No response. I waited about a week, called again, and still no response and no prescription called in. At that point, I had no way to continue the treatment I was told to follow and my follow up appt was approaching. Today, Friday March 27, I received a call from Jose asking if I was keeping my Monday March 30 appointment. I explained the situation and said that would depend on the doctor wants, since I had not been able to continue treatment due to the prescription never being sent in. Instead of addressing the issue, he repeatedly asked if I wanted to cancel. When I asked about the cancellation policy, he said there would be a fee if not within 24 hours, so I told him to cancel. When I asked for his name, he avoided answering and kept talking. I had to ask multiple times before he finally said his name was Jose and started spelling it even though I didn't ask for it. The interaction felt dismissive and unnecessarily frustrating. I'm not going to lie, he pissed me off. Overall, this experience has been extremely disappointing. The doctor seemed great - although I didn't know my condition was chronic until I looked it up on the internet. The lack of follow-through, poor communication, and unprofessional front office experience completely undermined the care. It is unacceptable to leave a patient without access to prescribed treatment and then push them to keep an appointment anyway. Very disappointing.

The scheduling is terrible. You often have to wait for 6 months to get an appointment. Then when…read morethe time gets close to you scheduled appointment, the office calls and has to change you appointment as the Md has a conflict. Then they put you on the bottom of his list, making you wait another 6 months for an appointment . This has happened so many times.

My girlfriend had what we thought was an eye infection that was not getting better with anti…read morebiotics.. In a panic we started out to go to "Aventura Mount Sinai Annex". They were willing to take my girlfriend right away, but there was no ophthalmologist or Eye Specialist on duty. My girlfriend was very upset wanted an eye doctor, we looked online to see if there were any local doctors who could take her right away. We were so lucky to find Dr. Smith, who was kind enough to fit her in and take us on a late Friday afternoon. Not only did he find the eye not to be infected, it was an inflammation on the inside. That probably would have been misdiagnosed anywhere else . He has a really new nice office in a new building, its all set back from itself and other offices it also has a parking garage and room to park a car . I will say he is really nice guy and patient friendly, along with being accommodating, he answered all the questions we asked and made us feel very comfortable, but most of all..prescribed the right medicine, gave us a few options for future, & my girlfriends inflammation is almost gone. If you need an eye dr. -this dr and office 5 stars. (I am not a relative, just honest)

If you are looking for the best retinal specialist than you have come to the best of the best. Dr…read more Smith is caring and spends all the time he has to with each patient. His office e and staff are amazingly nice. You do not find doctors line Dr. Smith any more.

I have been a patient of Dr. Wolfe for about eight years now. It started when I went to an…read moreoptometrist for a regular eye exam. She told me I had closed angles which I had never heard of. She told me she could not see me and referred me to the an ophthalmologist. That opthamologist gave me the same diagnosis. I was not happy with his bedside manner. Besides that, I wanted another opinion from an opthamologist. So, I ended up seeing Dr. Wolfe. He diagnosed the same thing. He suggested that I have an LPI surgery. I had 20/20 vision but this is something that is not detectable by me, did not affect my vision. I would have never known about this had I not gone for semi regular eye exams. So make sure you go for your eye exam because you never know. Anyway, Dr. Wolfe did an excellent job of opening my angles. He explained every step of the way to me. He has steady hands and while it was no picnic, it was bearable. And let me tell you....I am a big baby! I don't even like to get blood drawn let alone anything to do with my eyes. I go for yearly check-ups to make sure everything is still okay and hopefully it will continue to be. He's very professional and speaks on a level that I feel comfortable with. Sometimes doctors like to talk in a way that is very sophisticated with their medical terms. I recommend him for a regular exam or hopefully nobody needs a surgery like I did.

I've seen Dr. Kaplan since 2002, and she's a very knowledgeable doctor. She's quick, but thorough,…read moreand she passes her knowledge to her patients, so they can have the best vision possible, despite challenges. The staff are professional, skilled, and passionate about their patients. I have to say I've never had better eye care in my life. Pro tip: Dr. Kaplan is superb in the cosmetic enhancement sphere as well. I always look forward to seeing her and her staff.

Dr. Kaplan is amazing! She's reliable, knowledgeable & great with clients. She provides…read morepersonalized care, explains everything & offers great advice! The staff is always professional & polite.

I am writing to file a formal complaint regarding my recent visit to your office and to request a…read morerefund for services that were not disclosed to me in advance. Three weeks ago, I had a full eye examination with Dr. Wise, an ophthalmologist (MD) in Florida. Since I have worn glasses since high school, all I needed at this visit was a new prescription after losing my glasses. Last year, I also had a full exam at LensCrafters in Aventura, where the front desk clearly explained all costs and insurance coverage before my appointment. That visit was handled transparently and professionally. At MyEyeDr, however, the front desk did not explain what my insurance would or would not cover. During my appointment, a technician took retinal images without informing me that this would result in a $44 charge. I should have been told in advance and given the choice to decline. In addition, I was charged $140 for a contact lens fitting that was never discussed with me beforehand. The optometrist attempted multifocal lenses, which did not work for me. I was the one who had to suggest the lens setup I normally use (one lens for distance), and only then did he agree it would work. This left me feeling the fitting was unnecessary and not worth the fee. At checkout, I was presented with a bill of $640 that included these undisclosed charges. I was not prepared for such an amount and chose not to proceed with the purchase. The interaction with the sales associate afterward was uncomfortable and unprofessional. Because I was not informed of these additional services or fees beforehand, I am requesting a refund of the $44 retinal image fee and the $140 contact lens fitting fee. I believe this is a fair resolution given the lack of transparency and communication at my appointment. Thank you for your prompt attention to this matter. I look forward to your response and resolution.

My appointment on 1/21/2025 was a pleasant one. I'm never disappointed whenever I'm seen by Dr…read moreBarry Kay. He makes you feel at ease, and that your feelings and whatever you're experiencing matters to him. He's very caring. We need more optometrist like him. He keeps you laughing, and he's professional with his patients. The staff let's not forget about them. They're all very professional the young ladies that were there, were new since my last visit this time last year, so I didn't know their names. Marlin, I hope that I have his name correct, as always was exceptional! Thanks staff of MyEyeDr you're all the Best!

I don't understand the bad reviews. Staff was very professional. Dr Hopen spent a long time trying…read moreto figure my vision problem and finally after many years of going to many ophthalmologists he came up with a treatment.

Very bad experience today. Came by appointment and were denied. Appointment and insurance were…read moreconfirmed ahead of time over the phone. Office manager referred to outstanding balance of $285 that was covered immediately. Although Carmen the office worker admitted "Dr. Hopen doesn't take our coverage, Dr. Cohen is not the specialist in our rank." No alternatives we were send back out with a suggestion to contact our Primary who gave us a referral. ...Apparently Dr. Wolf from the office could see the patient but for some reason??? the office canceled our visit.

I find myself utterly disappointed and wondering whether the great number of 5 star reviews for…read morethis clinic and doctor are just the usual gaggle of friends and bots. Story so far. I visited the office about 6 months ago. I was interested in making minor eye lid adjustment and the doctor was a great salesman in making me feel comfortable and signing up for additional services which I don't really need. In order to schedule a firm date for the procedure I was asked to pay 100% upfront which I did. Once I got home my wife told me that I overpaid - I guess everyone negotiates but I was unaware of this. Oh well. I liked the doctor and he did have 5 stars . My schedule is extremely busy however and I was told that if I need to as long as I provide a reasonable notice I can change my procedure date. As it happened I did have to do just that twice. The second time however things went down hill rather quickly. Even though I apologized and gave reasonable notice I was treated extremely poorly as if they were doing me a favor by providing the procedure I paid for. After I had enough of their condescending language I told them I am done with the drama and they can either rebook me or refund my monies since absolutely no work has been done. Instead I was told that they will refund my money minus penalties and various fees. This in my opinion is a behavior of fraudsters and rogues not medical professionals. Therefore I plan on seeing you in court. I assume I am not the only one that has been mistreated by these rascals. Therefore I welcome others to reach out and join my cause. I am happy to foot the bill for what I consider a righteous cause. Doctors need to hold themselves to a higher standard then just how to make a quick buck. My email is rhe same as my name @gmail.com. Meanwhile I will have my staff file official complaints with the following departments: 1. Florida Department of Health (DOH): They oversee healthcare practitioners in Florida. You can file a complaint through their Consumer Services Unit. 2. Florida Attorney General's Office: For issues related to consumer protection, such as potential fraudulent practices, you can submit a complaint to the Attorney General's Consumer Protection Division. 3. American Society of Plastic Surgeons (ASPS): If the surgeon is a member, you can report ethical concerns to the ASPS Ethics Committee.

I agree with Marc V. This double bullshit con man çharges $250 for a consultation. The top…read moreplastic surgeons do not charge for consultations. He wanted $22,000 to remove filler. He said it required 3 surgeries out in Davie. I went to a top plastic surgeon and had the filler removed in 3 minutes and the charge was $300. This con man right now is under 3 investigations. He is advertising on Tik Tok. How unprofessional. He must be slow and desperate. Save your money and run to a top plastic surgeon.

I was referred by my doctor on 4/19/2016. I called and was given an appointment for 5/13/2016. I…read morewas told to get there early . I did only to have to sign in and have a seat. I was then called to the window so the receptionist could verify I had an appoint and once again told to have a seat in the waiting area. The waiting area was full and i knew this doctor double or even triple books. After waiting almost an hour I was called in only to be taken into another room and told to have a seat. Again I waited when finally a young woman came in did not introduce her self and proceeded to ask me a bunch of questions and performed a simple eye exam. I was then escorted into another room where I waited a short time and anothe woman looked in my eyes with a machine and then put drops international my eyes. Once again I was escorted into a waiting room and told to keep my eyes closed. I waited at least 45 minutes when I was finally called into a room where guess what I had to wait at least 20 minutes before the doctor came in who looked in my eyes with some kind of machine and also with a bright light. He said your fine your eyes are healthy. This took all of 5 minutes. I could not belive I was there for almost three hours. I will never go back to this doctor. My time is just as valuable as his.

Ever since the move to Washington St, the reception staff are very incompetent. They have double…read morebooked me to 2 different locations for the same exam. Booked doctor's that are not mine. Due to that, I've had to reschedule to see my doctor. There's more, but too much to text. Then when questioned about their errors, they deny it, and their attitudes change for the worse. I've been seeing my eye doctor for years and hate to change due to the incompetence of staff. I'll continue to go there and deal with stupidity. First, I'll call them out to the doctors to let them know what's going on.

This is the most incompetent place I have ever been. I had…read morean appointment with no referral needed and confirmed it with Premier, a vender with Wellcare. When I arrived they said I needed a referral which is completely false. Never going back

This is the best primary doctor's office that you would love . The employee's at the front desk…read moreare so helpful. My doctor Priya is excellent and very helpful and understanding. Also all of the employee's that check you in. % love all. Arthur d klebbe.

Very great PCP! Offers in house labs, online and in person visits. The office is very clean. Staff…read morewears masks and PPE appropriately during the pandemic. Parking is ample downstairs in the garage, and there are 2 elevators to go up to the office.