We have been patients at Sander's Court Pediatrics for the past four years and have entrusted them with the care of both of our children. Because of that, we were especially disappointed by the way we were treated. We recently received a call informing us that our insurance was no longer accepted, even though we are in the middle of the year. To better understand the situation, we did a three-way call with BlueCross Blue Shield and a representative from Sander's. Unfortunately, the Sander's representative, Jennifer, was extremely rude throughout the conversation - not only to us, but also to the BlueCross representative. She repeatedly interrupted us while we were trying to ask questions and, numerous times during the call, announced that she was "leaving the call" even though we were still trying to understand what was happening and had unanswered questions. It felt like she was more interested in ending the conversation than helping us. To make matters even more unprofessional, she answered another phone call while she was still on the line with us. We could hear her entire conversation, making it obvious that she was no longer listening to us or focused on resolving our concerns. We were honestly shocked by how dismissive and unprofessional the entire interaction was. We completely understand that insurance contracts and coverage can change. What is not acceptable is treating patients with disrespect when they are simply trying to understand their options for their children. Families deserve to be treated with professionalism and respect, and unfortunately that was completely lacking in our experience. Based on this experience, we would absolutely not recommend Sander's Court Pediatrics to any family looking for a pediatric practice that values its patients. read more

I can't say good enough things about our experiences at Sanders Court with their doctors and office staff. We have been going there for 5 years now with my 3 girls (10, 8, & 5) and we are so happy with our care. The girls see Dr Breen regularly and she has gone above and beyond to help me deal with lots of surprising medical issues my children have had in the past 5 years. She took the time to talk with me and help guide me when some of my older daughters' specialists didn't agree on the route of care. And she is so knowledgeable, when I am in with one of my girls if I need to ask about the others, she remembers everything and can easily keep up with me when I am switching from kid to kid, which is very impressive. When we go in for sick visits, all of the doctors are very helpful and easy to work with! They always listen and have also helped from the sick visits with recommendations for my kids overall care. We also have an HMO so I work very closely with Jennifer, the referral coordinator, who is beyond amazing! She responds quickly and is always very helpful. With my 3 kids at some points, we were seeing up to 10 specialists, and Jennifer got me the referrals I needed quickly and has also gone above and beyond just being an amazing supportive person to work with and helping a mom navigate all these appts, tests, procedures, etc that her kids have needed! read more

My children have been going to this office for their entire lives. 10+ years. We were on a Hiatus from Dr offices during the pandemic. If need be, we went to urgent care I tried to schedule a physical for both of my kids, knowing it would be a couple of months.... The receptionist was beyond rude. Does she realize that she is the first impression for the office? After the way I was treated, there's no way I will be bringing my kids back. We rarely could get in with a doctor anyway. Not a huge loss. read more

Bringing your new kiddo into a pediatrician's office for the first time is a little unnerving. Harlie is my first baby - so beyond my own experience at the pediatrician when I was a wee one, I haven't been in a while! Good thing the admin, nurses & doctors at Sanders Court are pretty fantastic. While I've only brought the baby here two times, I'm quite impressed with all aspects of the practice... Doctors: I've interacted with both Dr. Pervos & Dr. Breen - both are most excellent and put my baby brain at ease. They're warm, knowledgable and most certainly care about the health of baby & mommy. Facility: There's a sick room that is completely set apart from the well room in addition to specified well/physical rooms. With this cold & flu season being so absolutely abhorrent, I really appreciate the plague being separated from the healthy kiddos. Extra snaps for the multitude of hand sanitizer around the office. Scheduling/calls: There's always a doctor on call to return your urgent needs and they're working on an online system so parents can access their kids' vaccinations and records. Even though I've only been a few times, I'm more definitely a big fan of Sanders Court Pediatrics and would recommend it to anyone with a tiny human. read more

Sanders Arlington Pediatrics - Pediatricians Near Me - Arlington Heights, Illinois

Awful. Refuses to see my son Because they are out of Covid tests even though he doesn't have Covid. Have called numerous times to get him seen and the one telehealth visit they said he was fine after 30 seconds. I have to take my 8 month into urgent care because they refuse to help him. Switching doctors. I do not recommend. Especially for new moms. read more

Let me start by saying that the doctors and nurses are generally pretty nice, and professional. However this is one of those institutions that values money and insurance subsidies more than the patients they allegedly serve. After a recent layoff, my insurance was cancelled by my ex employer. With our appointment for my sons 8 month shots already scheduled, we went to see if we could get his necessary shots and be billed. We were turned away today with a cold shoulder because we didn't have the money to pay, and we're without insurance for the moment. It's one thing if we had been negligent in paying, but we had full insurance up until this point. And my son was denied healthcare because sanders pediatrics values the almighty dollar as opposed to childcare. I suggest you take your insurance/money/children elsewhere, because Sanders doesn't care. read more

Great doctors! Very caring and will take the time to discuss all your concerns. They not only care about the kids, but ensure that we, as parents are comfortable with what they are saying and the course of action they are taking with the kids. We been seeing them since our first son was born and continue with our new baby girl. Through he past 3 years, we've worked with all their doctors at one time or other and have been happy with all of them. Dr. Salituro is our primary and she is very caring and friendly. Would refer this group to anyone as they've really helped us with our kids and have really helped ease any and all of our concerns. In addition, their office is always clean and the staff too is very helpful! read more

Our friends recommended Dr. Pervos and we decided to join his practice when our pediatrician retired a few weeks ago. I called the office and asked office manager Erin regarding paperwork needed to transfer our two sons' medical records from the current place to the new one. Two weeks later when all records were copied and paid for Dr. Pervos's office refused to accept our boys as patients. We wanted to talk to Erin again and left a message for her asking to call us back. Nobody bothered to call us. When we reached the office again the receptionist (Ashley) stated that Erin called us twice and left two messages on our answering machine - it was an outrageous lie, Erin herself refuted this statement a few days later. We found excellent pediatrician, fortunately there are still children medical practices that combine knowledge and professional expertise with honesty and ethics, Dr. Pervos's practice is not one of them. read more

Dr. Salituro is a wonderful pediatrician. She is always so friendly, really takes her time with us at each appointment, and knowledgeable. We have also had good experiences with Dr. Schreiber, Dr. Breen and Dr. Garcia. read more

I'll see any doctor except Dr. Pervos. The first bad incident that happened, and it should have been a red flag was when my child was seriously ill. I came in and the receptionists was too busy getting yelled by this tall woman with glasses to check me in. She was just about to hand me my clipboard when this woman, who I later found out was the office manager, continued to use rude, condescending, and unprofessional language towards her. Honestly, it seemed like she was getting joy out of verbally abusing the people around her because it was only a few moments later before she turned her attention towards me. She then turned to me angrily and asked what I wanted. I told her I was just waiting for the papers the receptionists told me I was supposed to fill out. She then snarled at me and slammed the clipboard down on the desk and walked away. Then, on a separate occasion I was going in to get shots for my two month old and we were waiting in the exam room for a very long time and when I stuck my head out and heard this nurse, I guess her name was Lynn babbling on about her sons sports activities and completely forgetting about me and my son. I don't know about you, but I don't like to sit around a dr. Office just because the nurses want to chit chat. Although I did like all the Doctors except Dr. Pervos, I will not be returning to this facility. They are unprofessional and rude. I'm taking my business elsewhere! read more

We had our first visit this week after leaving another god-awful practice. Our appointment was with Steven Schraiber who had a great personality and good bedside manner. There is nothing worse than being a first time mom and asking a few thought out questions only to be made to feel like in idiot. He did not do that at all! He took his time and answered each one thoughtfully. The nurse who took the vitals and introductory information was great as well. Super sweet woman. Random thing to like... but I love that they give you a piece of paper with all your kids info on it and notes from the doctor at the end to take home. My only feedback would be that the receptionists seem like overwhelmed or tired or something. Upon entry and exit both of the ladies that handled me were grumpy and seemed cold. I'm sure it's hard when you deal with so many people so whatever. I can deal with that though for a great doctor, good nurses, a patient portal, clean office and a separate sick waiting room. *I'm still going here two years later and we still see Schraiber for both of my boys. He's my favorite and the front staff still has bad manners. I try to cut people a break, but it's like they all hate their job. I was just in the other week for my second son's monthly check up. I was walking him around a full waiting room with no seats and the receptionist yells very loudly "Lady lady lady who can't sit down and has bad handwriting what's your baby's name?!? I can't read your chicken scratch and I'm too busy to figure it out!!" So I just very meekly say "it's pretty hard to write with a baby on your hip." Two minutes later a new mom and her baby come out and this same receptionist just steam rolls her. I don't get it. How do the doctors keep people like this who are their director of first impressions?! read more

Love this place. I was originally a patient of Dr. Salvino's back when I was a small child and once I had my son, I followed her to Sanders Arlington Pediatrics... The office is great, the entire staff is friendly, knowledgeable. read more

Never more than 10-15 min wait. Nice doctors & stuff. Dr. Powell is our guy. Highly recomended. Same day "sick" visit available with prior phone call. Never had any problem. Also spoke to nurses over the phone & always received satisfactionary answer. I think they accept most insurance. Nice & clean, fairly updated. read more

Our son is 15 months old and is the only child so far. We came here on the recommendation from family and they have been wonderful. Gideon has seen Dr. Pervos, Dr. Bass, and Dr. Salvino and all of them are great caring doctors. I love that they have a separate waiting area for if your child is sick. The whole staff is pleasant and polite. Unfortunately we are having to switch doctors because of insurance purposes, but if we are able to in the future we will be bringing our son back here! read more

I am very happy with all the doctors I met. Doctors from Sanders Pediatric Arlington are the ones who came to meet my kids at the hospital where they were delivered. Feel like they know my kids from they birth which they do. read more

Rude! Hung up on me!!! I called to ask if my daughter needed booster shots since we were scheduled to come into the clinic for a flu shot. They said, yes, but that we should do the flu shot AFTER the physical, which would be due later. Well, we were already on the books for the flu shot, so I asked why would they would let me set up an appointment for the flu shot without checking in first about the exam she might need, other shots, etc. don't they have some sort of process? She said they don't do any of that (they see 100 patients a day), and "I" scheduled the appt so that's exactly what they were supposed to do... to which I replied, vaccines are a communal responsibility, AND I'm not a clinician, how am I supposed to know what my child is supposed to get? THEN the receptionist said I was being rude, "having a bad day" and hung up!!! I will NOT be using this clinic anymore. Terrible to treat parents like that who have honest questions/ anxieties and to HANG UP on them when you don't like being challenged. read more

I have been using this doctor because of staff. My children had been treated for a ear infection and turned out to be pneumonia. They changed their staff. Receptionist knew who I wanted not to see. Nurses all uncaring and not personal. Certain doctors can be pleasant but my children to know desk girl and get stickers or nurses with a lollipop is why why I stayed. If you like strangers come here. read more

I went to Sanders Court on the recommendation of a few neighborhood mothers. I had my daughter's records transferred over for her annual visit, but she got sick before then and we had to make an appointment. We saw Dr. Bass, who literally sat with us for less than 5 minutes and told us my daughter just had a virus. Two days later her rash got worse, and after waiting 6 hours for a nurse to call me back I decided to go back to my previous pediatrician. Turns out she had an infection on her legNth at required antibiotics and HFM. I was really disappointed, especially after seeing the other reviews. I expected a lit more from this practice. read more

If you have been looking for the best pediatric office-this is the place. I have a two year old and a baby coming in less than a month. When my husband and I were interviewing pediatricians we knew this one was the place when we met Dr. Pervos. All the docs there are kind, helpful and knowledgeable. Being a new mom, I called them a lot with all kinds of random questions and each time a nurse would listen and gives great advice. They don't just give you a quick answer to get off the phone, they educate you on what is happening, why and what I can do to help my child. When my baby had reflux and colic they were great at giving me support and advice. I highly recommend them. I'm in the health field and hold health professionals up to a high standard--they fit the bill. read more

I went to Sanders Pediatrics based on the good rating someone gave them and I was not disappointed. My 2 month old was sick - they had a nurse talk to me on the phone and squeezed me in with an appointment later the same morning. There are 7 doctors but we had Dr.Bass, who was extremely friendly and very good with my son. She took the time to answer my questions and seemed knowledgeable. The office staff were friendly and helpful and the office is clean. I definitely recommend this place! read more

Great place to take your little ones. The doctors are calm and measured in their approach and always willing to take a few extra minutes for consultation/Q&A. read more

While due with my first, I initially set up 3 different consultations with the best rated pediatricians in my area. Dr. Pervos was the first on my list to check out. After spending two minutes with him I decided to cancel my other consults. Dr. Pervos is the perfect combination -extremely informative and up to date, while laid back and comforting. Plenty of charm and a little bit of nerd makes him a pleasure to pass the kid over to. You never feel stupid asking any question and he always turns it into a great learning experience. I always leave the office feeling like I AM a good mother and I CAN do this! read more

I love this place. The doctors and staff are so nice. The nurses call you back right away and provide great reassurance to parents. Always able to get my son in if needed. We love Dr. Schreiber but all are great. read more

My 5 stars rating is for Dr. Pervos only. Wonderful pediatrician. I don't regret picking him as our twins pediatrician. Our boys were in NICU for 2 weeks and he stopped by several times to see how our boys were doing. Spent a lot of time answering our questions and what to expect as our boys grow. We have seen other doctors in the same office during urgent visits, but none of them live up to Dr. Pervos caring and knowledge. read more

It's a typical Pediatrics office. I've never been pleased with the receptionists. I don't know if it's because they seem so busy, or are bored with their jobs, but they can be a bit standoffish which in turn made me, a new mother, feel anxious about asking any questions or wanting further assistance with something. Dr. Renee Salvino saw my daughter in the hospital as a newborn and in retrospect, I am very disappointed that she saw my daughter. When it comes to knowledge about breastfeeding, new moms need to be careful with the doctors they choose. Dr. Salvino told me I needed to start supplementing with formula (while I was still in the hospital) because my daughter lost weight. I didn't research much about breastfeeding or have any idea what I was doing, so I figured she was right, and began supplementing my daughter. Unfortunately, after much frustration and only after my daughter being born did I do my research, I learned it is absolutely normal for breastfed newborns to lose weight in the first few days of their lives. It doesn't mean you need to supplement! I feel my breastfeeding journey was undermined from the start because of bad information given to me by Dr. Salvino. Others may have excellent experiences with her, and sure - maybe I am still holding a bit of a grudge :-) - but it disappoints me to this day that a pediatrician who regularly works with newborns is giving new mothers bad information, which could undermine their milk supply from day one. My 2 cents. Take it or leave it. read more