This is a "self-serve" or better coined "self-suds" dog wash, which is an important distinction…read morefrom your average groomer. Reasons why a pet owner may prefer to wash their pup in person include, as stated on their website: + They have busy schedules and time constraints + They do not have enough dog grooming experience + They do not feel comfortable grooming their dogs themselves + They own multiple pets who require grooming + They own long-haired dog breeds + Medical conditions or injuries limit their movement and ability to bathe their dog + They have limited grooming space in their home and yard + It is easier than washing their dog in the bathtub or using an outdoor hose Our reason for checking it out: + Our short haired Terrier jumped into bed in the morning and dug his little snout under the covers, which was so adorably cute, we let him under the sheets completely, and when we finally got out of bed, we discovered a friggin' haystack of tan dog hair, holy Scarecrow does this dude shed. And our bathtub just doesn't do the trick. Puddles is the direct result of a small business owner, a groomer, who listened to her customer's requests. The venue charges on a sliding scale, from $5-$25 (depending on weight/size). Nail clips are $5. The dog stands in a small bathing bay, you spray the dude down, shampoo and wash (soaps are safe and all natural), dry with a shammy and finally, give 'em a blow dry (most dogs, including ours, hate that part). Employees stand nearby and assist as you request. Your dog stares longingly into your eyes, anxiety-ridden, whimpering, but at least you're someone he trusts. The shop offers other small bells and whistles like treats, accessories and a free bandana following the wash. They're also happy to post a Glamour Shot of your dog on their social channels. Oh, BTW, our dog was softer than we'd ever known, and shed-free for at least ten minutes.

Beyond legit. I have a super annoying dog who has refused to use the dremel at every groomer we…read morehave been to. But, at puddles the employee helping us out was extremely hands on and got the job done. I really appreciate what hard work they put in to get my dogs nails done. After a bath, they let you pick out a bandana which is just the sweetest thing.

Do not be ridiculous Daniel, this is NOT a "vendetta" review. I was a client for over two decades…read moreand you allowed repeated inappropriate and unprofessional behavior from an employee. Alicia heard and witnessed Breanna's rudeness and I have to admit, a staff member barging into a room (without knocking) and aggressively confronting a client (rather than going to his/her supervisor) took my breath away when I had simply asked her name. Amazing that Daniel allows this type of behavior from an employee who threatened to quit repeatedly. IF this was a "vendetta" review Daniel, I would post about Scout. Leave it.

Relocated to the area and searched high and low for a new vet for my senior dogs, Coco and Jazz. I…read morecontacted several vet hospitals on the Westside and in Rio Rancho and simply never felt that any were a good fit until I made contact with Southwest Veterinary Medical Center! I initially submitted an online inquiry and was contacted promptly after submitting. The front desk/reception staff were kind, professional and very helpful. They listened to my needs and concerns and promptly scheduled appointments for my pups with Dr. Romero. After several appointments and interactions with the team and Dr. Romero, I cannot say enough great things! Dr. Romero truly loves what she does and it shows! She is extremely knowledgeable, professional, caring, compassionate and is a great communicator. Pricing is very reasonable, the facility is warm and inviting and CLEAN!!! Also, no idea what others are referring to about the admin staff and ladies that answer the phones but I've called over 20 with various people answering the phone and it's always a positive experience. I'd give this place 10 stars if I could!!