I would definitely recommend…read more This company is super transparent and responsive. They will send you weekly reminders of the services which I really appreciate.

while the office staff is helpful the owner Kohl is impossible. I take care of my mother in the…read moreafternoon so have requested morning service. sometimes they accommodate me and when I talk to the office staff they are sympathetic and in order to help me will switch days. kohl acts as if he is doing me a favor. he explains that they can't guarantee a specific time in the morning because they couldn't make money and have to switch to afternoon services whenever they feel like it. funny. my maid service and lawn service can guarantee morning service. his model and customer service is lacking. I gave two stars because the office staff and regular scoopers are great. kohl couldn't even bother to check the lower yard because he "assumed " that the dog didn't go there. we all know what assume stands for.

Ghosted us after being paid for the month, didn't respond to texts after pushing us off for weeks…read more Skipped visits while he was showing up.

This service is very professional, reliable and friendly. Most importantly they seem to care about…read morenot upsetting the dogs and took time to meet them and make us comfortable. I highly recommend them!

Absolutely love this service! The owner Julian was prompt,…read moreprofessional, and super friendly. It's such a relief not having to worry about cleaning up after my dog after a long week of work--my yard looks (and smells) so much better. Highly recommend Scooper Trooper!

We were happy with services at first but Julian has vanished on us. Paid him for the month and he…read morehasn't come to clean and isn't responding to text or calls. I called and he answered and when I asked if this was Julian from Scooper Trooper he hung up. What is going on??

Oh they were wonderful! I came to the house and to tender loving care of my elderly many Australian…read moreShepherd. They pampered her and she looked so beautiful afterwards. And happy! I'll definitely use them again.

Everything went well for my two large dogs, especially for my female Chow currently shedding her…read morewinter coat. Staff is friendly and very good with treatment of your canine family.

They took care of my 3 dogs and 2 cats for about 2 weeks so I could be with my daughter while she…read morerecuperates from surgery. They are amazing! Compassionate, kind and I will be using them in the future. Thank you for giving me peace of mind in a stressful time.

I would actually give them a zero. Do Not Use Fuzzy Friends as Your Pet Sitter. They are…read moreAbusive... I had to go out of town from 4/28 to 5/5 of this year (2026.) I used Fuzzy Friends back in 2024 for a week of travelling, and also to care for my animals during the time that I could not due to recovering from a broken leg. They were phenomenal, but that is hardly the case now. They use an app called Time to Pet, and back in 2024 I received extensive pictures and very positive communication about my animals and their conditions each day. Even when I was recovering from my broken leg and they found me asleep when they came to service my pets they took pictures and left great detail on their work. That is why when I needed to travel this year, there was no question that I would use them again! I hired Fuzzy Friends to come in and care for my cats and Guinea Pigs from 4/29 to 5/4 (2026.) On 4/29 all I received on their app at 4:59pm was a message, "Your animals have received food and water." No pictures, no detail. I was busy with the business of my trip, and so I thought nothing of the message. The next day, I received a voicemail message at about noon from Fuzzy Friends asking me to call them at my earliest convenience and expressing no urgency. When I called them back, the owner immediately started screaming at me telling me that my house was filthy and had the stench of ammonia, and that her pet sitter got sick after being in my house, and that I would be responsible for her medical bills. I was threatened and told that I had one hour to get someone to my house to get the keys from them or they would call Albuquerque Animal Control and have my animals removed from my house. I immediately called another person that I know that is a very professional pet sitter, and asked her to please go to my house and get my keys and take over this job. She immediately drove from the east side of town to my house and had to wait there while Fuzzy Friends showed up. They only gave her one key to my house at first, she had to ask for the second key. She immediately went into my house and this is what she discovered: It did not look like any service had been done for my animals since I left on Tuesday evening. The food and water were low but at least they were not empty. Also, she questioned why Fuzzy Friends did not mention to me in their app message on Wednesday evening or in their voicemail to me on Thursday afternoon that any problems had occurred instead of all Hell breaking loose on Thursday afternoon. If they had caught the problem earlier there would have been one less day of the house being closed up with the smell of Ammonia! Why else would it have been so strong by the time that they finally went to care for my pets?? I had been using an ammonia-based stain remover on my rugs just before leaving on my trip. Although it was effective on another rug in my den, in my living room the smell was very strong, probably because the house had been closed up since I left Tuesday evening. Luckly, it was the cleaner, and I found that my cats did not actually pee on the rug. The smell certainly was not pleasant, but not to the point that she would describe it as a "stench." My replacement pet sitter told me that as a pet sitter for over 20 years, that sometimes you encounter a problem with something while your customers are gone and you have to deal with it. That is why they hire you. She aired out my house for me and it was clear in a little over an hour. She brought Feliway to my house, folded up the rug so that it could dry, and even offered to drag my rug outside, which I told her was too much for her to do. My rug is being cleaned and deodorized by a carpet cleaner just to make sure that the ammonia smell is gone. Fuzzy Friends refused to refund my money. Despite the fact that my replacement pet sitter had to wait about 15 minutes for Fuzzy friends to show up to get the keys to my house, Fuzzy Friends called Albuquerque Animal Control anyway to report that I had "violated an ordinance." I cooperated with the Animal Control officer that came out to search my house, and I was told by the officer that I have not violated any ordinances. Dealing with these people was a nightmare...They are abusive and they should not be in the pet sitting business...Don't make the same mistake I did by hiring them!

I absolutely love these humans! My boy Yuri loves them as well. I highly recommend this business…read more They love my pet and he is always happy to go see them. I have an American Akita and he started out handsome but very particular so I can't imagine how patient they had to be to groom him. His grooming takes 3-4 hours and the hair, omg there aren't words for how much hair these dogs have. I brought my boy home once and he was itchy and I called them and without problem they re bathed him (they had tried a new shedding shampoo on him but his skin didn't like it) it was free and they got him in fast. Also I have called and they were booked out really far and I asked for the cancellation list and the next week he was in and groomed. I'll post pictures here of the different times and how great they have done. I love this business! It is also by my car wash place so while he is getting a bath I detail my car and go to Costco. Lol The pricing is perfect for me and the amount of work he requires is more than I could handle on my own and he is enormous in size. I am grateful for this business and the employees super respectful as well.

Took my little one to get groomed We were asked to pick him…read moreup at 5 PM, and I was on time knowing that they are closed at 5 PM. Did not get the best greeting. Was told I should have picked him up when I received a call. I lived a half hour a way. When I got my little man home, he was uneven in so many places. By the way, the owner called to apologize, and I added more stars. Everyone is entitled to a bad day. Thank you for replying. Reply to your added comment : This happened on Tuesday, Dec 27th at 5 PM. Funny, you called me to apologize. Now you state that you do not know me and need the date of the grooming and will look into it? There was no offer to correct the uneven haircut that was quite expensive. I will not reply to any further comments regarding your business. Good luck. I wish you all the best.

I love this groomer. My 2 came back to me calm and beautiful. I couldn't have asked for more.read more

Wagon Wash provides excellent and professional service! Very friendly and patient with the dogs and…read morecats! Best in NM!

This was our first Appt at this place and boy did they take care of them our baby! Thank you again…read morefor such a fantastic experience and we can't wait to be back! God bless you all

Long post regarding our treatment today from NOAHS BARK GROOMING. First let me say this was Bella's…read more4th visit there. Only had a minor issue one time prior with her coming home really scared. Well today she had an appointment at 1:00 pm for her grooming. Dropped her off at 12:45 and I was told it would be an hour, hour and a half and normally they are sooner than that and we get a call to pick her up. So instead of wasting gas coming back to the west side my son and I stayed in the NE heights. I ended up messaging through FB messenger asking about Bella and no reply (until after I picked her up). So I called and Noah was so rude and condescending and it was embarrassing as I was on Bluetooth with my son and my son kept looking at me like what the heck. I was in disbelief with the way I was being talked to. I told Noah the same as I typed here. How long i was told it would be and I was calling to check because I was concerned because of the one time Bella didn't do too well. He immediately got defensive and said they had another appointment at 12:30 that took longer than expected. I said when I dropped off Bella nobody was there and no other dogs and that should've been communicated to me that they were running behind and I wouldn't have gotten concerned if they told me it was going to be longer. All well trying to get this out of my mouth, his tone was rising with me and interrupting me. So I let him and asked him are you really taking this tone with me, I'm just checking on my dog. He first told me, he was sorry I was having a bad day, that they are busy and his son was in the back washing another dog when I dropped off Bella and didn't appreciate me calling him a liar because he is a pastor and they are having a busy day and getting ready to go to Washington (not sure what that has to do with me) I told him I never called him a liar and didn't appreciate him talking to me the way he was and also that I am NOT having a bad day. I told him if he's busy since it has been 2 1/2 hours I would go get Bella. He then said you must pay for services and I told him I will pay for what she received as I never said I wasn't going to pay. He ended the call with God bless you in a rude manner. I did talk to my son as I raise him in the church that we don't use God bless you to anyone in a manner or the tone he did. Fast forward... Pick up Bella (video in post) I recorded as I was concerned with the way he was talking to me. As you can see in some of the pictures my son is scratched up bad and I am too. In the video you can hear my son at first excited for Bella and then hear him start to cry after he got scratched. I asked about her nails being cut. The groomer a woman I will say is very nice and explained that she couldn't cut any lower on her nails. I did tell her this has never happened in the 3 years we've had her with issues with her nails. Then I get charged and the price went up. I asked if they changed the prices and they said yes, which I wasn't aware but I paid and NO I didn't leave a tip. I believe paying $47.00 was already too much for the service I received today. Back to the message I sent on fb to check on Bella. The owner then replied nicely, like nothing happened. I did write him and advise him that Bella's face was still dirty and her nails cut my son. He then denied it writing, we recognize none of that is true! I sent him pictures of my arm and my son. I am ok with my scratch but my son was scratched up pretty bad to where it made him cry, in Noah's place of business. So deny that, I sent him pictures of the scratches and my dogs face and his response was God bless you my sister we mean that! Don't use being a pastor or a christian to deny the crappy service we got. Not only was I demeaned by this man verbally, we didn't get the services I paid full price for. He also mentioned tear stains would need to be diagnosed by a vet. Well groomers would know that my breed of dog it's a natural process for them and that's why I get her groomed. Nothing is medically wrong with her. I added a picture at the end when she's been groomed and her face is clean. I will NOT be going back to this groomer for his lack of professionalism and using being a pastor to defend his business that no wrong was done here, or give him an excuse to talk to me the way he did.