I would definitely recommend…read more This company is super transparent and responsive. They will send you weekly reminders of the services which I really appreciate.

while the office staff is helpful the owner Kohl is impossible. I take care of my mother in the…read moreafternoon so have requested morning service. sometimes they accommodate me and when I talk to the office staff they are sympathetic and in order to help me will switch days. kohl acts as if he is doing me a favor. he explains that they can't guarantee a specific time in the morning because they couldn't make money and have to switch to afternoon services whenever they feel like it. funny. my maid service and lawn service can guarantee morning service. his model and customer service is lacking. I gave two stars because the office staff and regular scoopers are great. kohl couldn't even bother to check the lower yard because he "assumed " that the dog didn't go there. we all know what assume stands for.

I'm actually writing this post in response to the comment made by Jonny on another review... Since…read moreI'm the "husband" that he keeps referring to, amazingly inaccurately, I might add. That said, lets set a couple things straight, since I'm not sure if you're genuinely being lied to by your "Operations Manager", or if you are just making things up as you go. So let's start here... We actually enjoyed the service for the most part, they were consistent, and did a decent Job. However, as mentioned in the other review, they left our gate open.. Twice. We have a rescue puppy that we literally had to chase down the street, jumping over fences praying he didn't run into traffic, because at the time, he barely knew us, and ran when he got the opportunity. (Thankfully, we got him home, scratched up from what he ran through, but in one piece.) Now lets clarify a few things: 1. We never called to cancel, or even complain for that matter. We simply didn't pay the next invoice, because we opted against the services. That's it. We never gave an explanation, because we didn't need to. We certainly didn't call you up and "talk to you about our financial situation" before we cancelled. Lol why would anyone do that. 2. When WE REACHED OUT TO YOU, to resume our services, it was at that point that we explained why we cancelled, and told you about the gate being left open. We didn't ask for a call, we simply ordered the service and waited for the invoice. - We would have simply paid the invoice had you sent it, however, we received a phone call instead. That's when it got interesting... THE CALL When he called, your "Operations Manager" went into this looong story about how the employee was punished and would be fired if they did it again... (I'm not sure why he thought that threatening your employees job to us would make us feel better, but it didn't. - Fun Fact: It's actually kind of weird to spend THAT much time threatening your employees to your customers.) I digress... Afterward, he proceeded to tell us that our initial fee for services would be $180, and that you would do us "the favor" of giving us a $50 discount and only Charge us $130.. PLUS the regular service fee. Soooo, you were doing us "the favor" of charging us $189 for a $59 service?? When I asked why we were being charged so much for this $59 service, I was told that it was because you hadn't been out in 2 months. - He didn't ask if it was clean, or if another company had come. He simply said, "well we haven't been out in 2 months, so there's an $80 fee per month"..... I'll let you pause and ask yourself if that makes any sense... No, really, think about it. When I stated that we shouldn't be penalized for cancelling services when YOU were the reason we cancelled them in the first place, he went BACK to telling me about how you guys threatened your employee.. (It's honestly just awkward that it keeps coming up at this point.) Finally, I said something like: "Look, we're trying to hire you again in spite of what happened, and your solution is to charge us a fee for doing so? That's not a very good way to keep customers". To which he yelled "THEN FIND SOMEONE ELSE" and hung up the phone on us. We never asked for free service. However, you did want to charge us, for the 2 months you DIDN'T provide a service, at a HIGHER rate, than if you had actually come out to do the work. Again, I invite you think about that for a second.... When I called back, I asked if the person on the phone was the owner.. He said "NO, I'm the operations manager". I then asked to speak with the owner, and if he knew that his operations manager is hanging up on his customers... And was YELLED at again, even louder this time, and hung up on, again. Now... After all of that. Here's the summary Jonny. One of 2 things is happening. Either you are in fact the "operations manager" and you just tell people you're not the owner.. OR You have an extremely childish and poor tempered Ops manager, that is slowly ruining your business, and then lying to you about what actually happened. I sincerely hope it's the latter. In any case, you're welcome to run your company how you'd like. But you are losing customers because somebody in your company can't control their temper tantrums. I even offered to speak with the owner before we left a review, and well.. I guess we see how that went. I sincerely hope you respond to this honestly, but lets be clear, if you want to dispute ANY of this conversation, we can certainly discuss having the call recordings posted online. I promise they don't sound like the company you advertise yourself to be. ... Just let me know Sincerely, The customer you lost, because you let an emotionally inept person rage out at your customers..

After months of good service, company rep simply didn't show up for scheduled service. No notice…read morefrom company, it was up to me to track down company mgmt to find out what was going on. Told regular person wasn't with company and they'd try to provide service by someone sometime. Rude and unprofessional when I finally reached someone. When I told them I wanted to cancel autopay he canceled service already paid for.

Consistent, communicate well, appreciate their helping keep our back yard need and tidy. Have used…read morefor about ten years and will continue to use as long as we have doggies!

From the owner: The Original Poop Busters™ is a family owned and operated business, proudly providing k-9 waste…read moreremoval services in the Albuquerque and greater area, Rio Rancho, Corrales and more since 1985. We are licensed, bonded and insured. We are #1 in the number #2 business. Do not be fooled by imitators! Poop Busters is the OG! Don't have time to worry about the poop piles accumulating in your yard? Want to enjoy your pet? Leave the mess to us! Poop BustersTM can accommodate your K-9 cleaning needs on a weekly, bi-weekly, and monthly basis. One time clean up services are available. No mess is too big or too small. We are affordable, convenient and sanitary, reliable and trusted for over 40 years! Please Visit our website or call and ask for Debbie to get more pricing information. Gift Certificates are available. Business clients accepted!

This phone number is incorrect. The poor woman that keeps getting calls was very nice but I could…read moretell she is frustrated after all these years of getting these calls. PLEASE UPDATE YOUR CONTACT INFO I GAVE IT ONE STAR BECAUSE OTHERWISE I COULDN'T get my review to post.

I just want to let every one know, This service is AWESOME! I never thought about having someone…read morecome over to rake up the dog poop, actually I thought it was a waste of my money. But I'll tell you, what did I have to lose by taking advantage the free month John offered. "Why not?" I thought. About two weeks after my free month was over It hit me...my yard was full of dog poop again and I wasn't ready to start taking the responsibility of going outside like I should to clean it up. I was feeling overwhelmed again. Hey, I had actually gotten spoiled! John provided me with an actual service that not only helped me to provide a clean and safe environment for my pets and kids, but also provided me with some piece of mind...some serenity. John the yard odor sprays were the icing on the cake. Keep up the great work, First class! -Alyssa, Albuquerque

Extremely professional and friendly. Did an amazing job. Highly recommended. Backyard looks brand…read morenew.

From the owner: Dogs are the best part of many people's day. They are best friends, partners, and beloved members…read moreof the family. You love just about everything about your dog, right? Well, everything except for maybe his or her poop. Like it or not, cleaning up after your dog is a necessary part of dog ownership. But what if you didn't have to do it anymore? DoodyCalls® is here to relieve you of this less-than-enjoyable chore. We are a pet waste removal company that offers services for pet parents, commercial property owners, and community managers, and we can take care of this daily "doody" while you enjoy everything else about your dog.