Our purchase process was great. We were actually on the way to Phoenix to purchase a trailer when…read morewe saw one in their web sight. My wife called them and asked about some specific measurements and that we were on Hwy headed out to Phoenix to buy. they said they would check and call us right back. They did and it is what we wanted. It was late and they were close to close time but they showed us the unit and we decided to buy. Everyone there was very helpful and friendly. Service is also great. Doug went out of his way to fix an issue before a planned trip. Other then a misunderstanding on a process over a warranty contract that Ron was able to handle, I have No complaints about sales or service.

We traveled from Texas to Phoenix for a family wedding. When we returned to our RV all power was…read moreout. We determined it was on our end so we called and although it was peak season the good folks at Cactus RV were able to get us in, understanding our predicament. The service manager Doug got us unhooked and we were called shortly with the issues and after making sure we had a place to stay, they ordered the parts and got us on the road with a one day delay. We can't say enough good about their service, friendliness, and a great sense of humor given the circumstances. Kathy and Doug took great care of us and didn't overcharge a thing! Kevin

If you're planning to buy a camper or trailer, this is the best place to go. They have a huge…read moreselection in their lot. The reason why I am giving this business a five star is their staff. Everyone here is so friendly, accommodating and knowledgeable. They value you as a person not just a customer. We are first time customer and everyone welcomed us as if they knew us for a long time. I love this place and would highly recommend it. And this will be our go to place, for everything that we'll need for our trailer.

After they take your money, you're on your own…read more I paid for an extra warranty, but they still didn't want to do very basic work less than a year after purchase. I called to make an appointment, and a grumpy old man answered the phone. He could not find any of my purchase or warranty records. He then got frustrated at me for not knowing how to work his computer. I eventually made an appointment, showed up and was told I did not have an appointment. He even made up really silly dates that I would have never scheduled. He begrudgingly took my trailer. At purchase, I paid for the additional protective exterior coating. I had plastic falling off the outside (due to a terrible manufacturer design) and was told that was not covered. My brakes were not working, and they refused to give even a ballpark estimate without a ridiculous shop fee. My trailer has stickers, indicating multi-colored lights. I was told my trailer does not actually have them. My shower head fell off due to terrible manufacturer design. They begrudgingly agreed to reattach that as a "favor" to me - not because my warranty covers anything useful. I scheduled a pickup date, supposedly to make sure my trailer wasn't "buried" in the lot. Unsurprisingly, it took a while for them to move a bunch of trailers to access mine. They are terrible.

Awful dealer to deal with. Bought rv slide didn't work tyler in sales said they would pay to have…read moreit fixed. Trying to get it fixed and now being told they don't make parts for it anymor. tried calling Tyler and the manager and no answer or respons. stay away from them they are crooks.

NOPE. Service STINKS. The service advisor, Stephanie Johnson, was very nice, but the place is so…read morechaotic, it doesn't surprise me that she and her leads undoubtedly have difficulties managing their service techs, ensuring they do a proper and professional job. I've never seen a garage so incredibly and embarrassingly messy with parts, tools, and junk strewn all over the place. The higher-ups should be ashamed and motivated to get their facility cleaned up and organized, but it seems they really don't care. I had my 5er in for warranty and insurance repairs. While there, I made the mistake of having them do a multi-point check on all the appliances, slide-outs, vents, fans, lights, etc... basically all the moving parts. When we finally had it delivered to our destination (we have a service move our rig as we opted not to buy a giant truck), the roof vent/fan didn't work. A ceiling light that was out before we brought it in, still wasn't working. Waste of money. Bad decision on my part. After they did the insurance repairs to the back end of the trailer, they installed the shore cord socket in a cock-eyed position. They mounted it so that when I attempted to plug in our shore cord, the cord wasn't able to hang straight down as it's designed to do. I had to remove the socket myself and remount it by spinning it into the proper position. Not a big deal for me, but what moron doesn't take the 3 seconds to ensure a proper re-install? No-Nothing Flunkies. The worst thing was, when the rig was delivered to our destination, several hundred miles away, before they closed everything up, a plastic tray had come loose in the main room and got wedged in-between the kitchen island and the adjacent slide-out. The tray was smashed and the broken pieces were pushed along the floor by the incoming slide-out, ripping a huge gash in the flooring - approximately 1 square foot area. They didn't bother to make sure the areas in which the slide-outs were to come in, were clear of any debris or objects that could cause damage or impede the movement of the slide. I'm sure the plastic tray made a loud cracking sound that alerted the tech to the problem while moving the slide-out in, but no, they obviously heard it, saw what it did and looked the other way. Pathetic. Never again will we use this poorly managed and calamitous "repair" facility.

Business purchased by Camper's Inn Service Manager Shayna…read morewas helpful with diagnostic and scheduling. Resolved an issue with Pull-rite Superglide 24k hitch.

After using our trailer for the first time, we have seen the flaws which was overlooked by my…read morehusband and I before we took the trailer home. I guess we wereboth so trusting, that the people we were dealing with are trustworthy. We noticed that one of the blinds on the bunk beds is missing and the strip of LED lights for the recliner chair is missing. We tried contacting our salesman, Francisco, but he just directed us to the Service Department. And they are not very helpful, at all. It's been a few days since we have informed them about the issues, and nobody has contacted us, since. I think, they're just concerned about selling their units and not caring about their customers after they made their money. This is very disappointing. And I don't think I will do business with them next time. I don't recommend this place at all.

MVAV Review I'll…read moresecond what Josh says in STRONGLY advice against going here and will add onto it; I did pay them to do work to my van and... In hindsight I could have just lit that money on fire and would have gotten more use from heat and light show I have a 2024 144 AWD HO High Roof that went straight from the dealer to MVAV Like Josh, the communication was horrible, see screen shot of original email chain and response time. Even after you/I have paid and have an issue you bring to them; the slow response becomes complete avoidance. no one calls you back. everyone says it's someone else who was supposed to get back to you and no one does. The first issue was resolved by another up-fitter after ~60 days and 7 trips and MVAV and it was still not taken care of. They did make a small refund but it didn't cover the loss of work/time I had; nor the actual cost to pay someone else. If they choose to reply they'll probably say "I demanded to be compensated" or something to minimize the fact they didn't take care of it. In May while on a 3-month trip in the van, massive water leaks. As the trip came to a close I reached out to MVAV and they avoided replying for almost a month.. Biggie #1- They didn't install the Adventure Wagon A-frame NOR did they tell me it was not installed nor did they return the part to me when I picked up the van. If they choose to respond to this review they may say they called me and "talked about it". They did call. But they never said they weren't going to install the A-Frame just "change the rear mount". Pete (production manager son) and Gregg (Owner Dad) claim the absence of the A-frame was MY FAULT and Adventure Wagon's FAULT because the instructions provided by Adventure Wagon do not give specifics on how to instal the panels they made... we didn't give the "custom van builder" detailed instructions on how to fit the panel they made between the 2 sections L-Track of the Bed kit....Let that sink in At this point Greg began screaming at me. I was completely calm. Greg stormed out of the room and said "I can't deal with this". Can't/won't deal with mistake seems to be MVAV's MO. Biggie #2 - $3482+ Water Damage - They installed 2 roof vents. Both vents Leak. Massive water stains on our headliner. Mildew smell. Ruined our mattress. Rust all around (see pictures). They also dented the crap out my roof which I discovered in taking with Tommy Van's also about the leak and getting pictures. I learned lap-seal is a pretty standard practice in the vent install and it's also provided in the install instruction by MaxxFan. No Lap Seal present on my van. MVAV said that the leaks had to be from me leaving the vents open they couldn't have been from the install. Megh, go fish. We never got to having him look at the work performed (see photos) as his only interest was to yell at me and when he was asked not to yell, "I can't handle this" Dents in the roof- MVAV said it was my fault the roof was dented as I failed to provide them with adequate racks, exterior structure, or braces to prevent them from walking on the roof and denting it. They wanted to know how on earth I expected them to work on the van without denting it?? It's MY job to provide them exterior structures, scaffolding, racks, and supports to work on top of my van?? Again, let that sink in. This review was written after I left MVAV and captured fresh for accuracy....I'm sure MVAV will reply to this making some outlandish claim(s) I get it's a "family business"....I'm a customer who spent $18,000 not your child or sibling who you yell at with your most intense volume. *Adventure Wagon does not sell a-la-cart parts. I either have to buy a second bed again or the entire interior system. Either way the solution is far more than $1200...see original invoice as that's what I'm likely to spend $5200 again plus the cost of water damage They did eventually reply to my email about the damages saying MVAV did nothing wrong and I'm trying to scam them. Oh, and took a jab at my wife having Stage 4 Cancer. (see photo) Hashtag class act.

I had my first custom camper van conversion done to my then brand new 1980 Chevrolet G10. And I…read morehave never lived without a camper van since. Chevy's Ford's Dodge vans and eventually Mercedes Sprinters and my favorite little beast the Mercedes Metris. I have had work done by all the legendary places all over the USA. And each van conversion scope of work I have ordered always included something difficult or something custom to my specific wishes. I have a lot of experience with this world. Mountain View Adventure Vehicles in Tucson Arizona is as good or better than anyone else out there doing this type of esoteric custom work. And by miracle they are in Tucson AZ were seven years ago I fled to from an imploding declining California. Ruth at Mountain View Adventure Vehicles made everything easy and clear and was a pleasure to chat with about my work order. And every single technician/installer in their shop was superb. Always looking for the best solution and not the easiest. Work was top notch, fair and friendly. If you are within 3,000 miles of Tucson Arizona and you plan on having custom van conversion work done, you would be a fool not to work with Mountain View Adventure Vehicles in Tucson Arizona.

We purchased a Leisure Unity yesterday. Our experience was sterling. We worked remotely with Dave…read moreand his manager Eric to put the transaction together. We negotiated purchase terms remotely on a Tuesday, flew in Wednesday evening and drove our new to us RV back to CA on Thursday. Zack, the tech who walked us through all the RV systems and Leslie the finance person who processed our paperwork were courteous, knowledgeable and thorough, Well done. One of their staff even drove us to get lunch while we waited for the vehicle to be cleaned and released.

Well "Mike L" your response is just what I am writing about. You and your staff seem like great…read morepeople but they stabbed me in the back several times while presenting me with a smile and nice service. Also your staff would not ID the business owner and I could not find the business license anywhere on the properties. I asked to speak with a Dealer gen manager and the just left me on hold. AGAIN FOLKS they still will not take my calls nor pass me to any manager or GENERAL MANAGEMENT. They all hid from me and I could make a list but I see that YELP is now allowing these guys to even change the name of the business to avoid direct bad reviews. I'm working ON getting in touch with the Az DMV. I think. Any way. The fact they you hide your last name is another proving my case. Coward.

We purchased a class a RV from these guys. Taylor was our sales person before we took delivery,…read morethey went through the entire thing top to bottom front to back to make sure everything worked. We had the opportunity to bring in a mechanic to check the engine and everything to be sure it was all in good shape. Taylor was one of the best sales people I've ever encountered in buying a vehicle. Bill, the service manager, who delivered the vehicle to us, was wonderful, and worked with us and spend time showing us things and has helped us along the way, every time we've called with a problem. I cannot say enough about how great this company is and the people that work there are. Would totally go to them again to purchase another RV and recommend them to everybody!!

Everything is either flood or accident. Saw a coach that smelled like mold and mildew turned around…read moreand walked off.

My husband and I purchased our Encore ROG 12RK from Eastside RV Liquidators and the whole…read moreexperience was WONDERFUL! This location in Tucson has the best staff to where I felt like I was visiting friends instead of a stuffy dealership. April and Mark were Awesome and communicated each and every step to where I felt so informed and relaxed with our purchase. Todd was patient and thorough when we were filling out the paperwork and was detailed and helpful when it came to signing the contract. Wayne their onsite mechanic genius was the best! He walked around our trailer and tested every button and provided helpful information. He also stayed after hours to help install our brake controller on our jeep before we left. I wish I had hours to express on here my feelings of this entire team at Eastside RV Liquidators but I still feel that wouldn't be enough time! Thank you so much for making our overlanding dream come true!!

This may be a long one, so stick with me, it's amazing at the end. So I'm here from Michigan in my…read moreoooooold truck bed camper. Without giving up too much, I've had some health issues and needed something for my soul, I decided a trip was it. Yesterday around 5:00, I stop at Peace Park to refill a small water container with a spigot. I park, and getting organized... I look outside and MY ENTIRE CAMPER ROOF METAL HAD PERLED BACK LIKE A SARDINE CAN! People, this is not in my knowledge base, nor wheelhouse on how to fix. I am a problem solver, I'm a mom, a teacher, I can duct tape and hanger repair with the best of them (Thanks Mum!). Not this. I feel blind with panic, I call Mum, husband. Then I decide to just try to find inner calm and think. I pick my head up, look across the street and there is Eastside RV Liquidators in Tucson. Across the street. So, I grab my wee dog, and I dash across the street. It's 5:20, it says they close at 5 (Luckily I didn't notice and all of my panic.). The door is shut but not latched, I swing it open and come spilling in. Immediately I am tears, uncontrollable high pitch voice begging for help. I tell them my story. These people, I can't even begin to explain. The owners (Mark and his wife), the technicians (the AMAZING Esteban and Frank). ON THEIR OWN TIME, after work, Esteban and Frank fix it for me, with Mark's permission and company. They sent me on errands what I would need, and had me show up at close. They stayed an extra hour and a half to help me, even fixing my vent so it opens, and fixing some stuff inside. Then, Esteban didn't want to accept any money because he knew of my situation. Literally some of the kindest, most stand up men I've met. I had already budgeted money to give him, which he, VERY RELUCTANTLY accepted. What he did has value, I wish I could give him more (Feel free to send Esteban some moola if you can, just for being a great guy!). Then after all of it, he sent me a message thanking me and telling me what an honor it was to meet me. If you need an RV, camper, WHATEVER for your RV or Trailor needs, these are men that you can trust. And that's rare, give them your business. Thank you Esteban, Mark (and wife), and Frank. You made my continued dream a reality, and you reminded me that there is kindness everywhere.