Initially I had a good experience with choosing tile, and placing the order But when there was a…read moreglitch with a shipment it was difficult to get answers. Then I was told I would be refunded a portion of air freight, but there was no follow through. I didn't receive the refund and my messages went unanswered.

The absolute best place to buy tile. Everyone there is so helpful and knowledgeable. Shout out to…read moreRamsey for his patience with me. I must have visited the shop 5 or 6 times before I picked out my tiles. They gave me a bunch of huge sample tiles to take home to show my husband since he couldn't come to the shop. We ultimately picked out an amazing tile from Italy which we absolutely love. Great job team Tile Warehouse. Now I will come drive you crazy again for my next project.

We hired Ace Tile twice. First for our living room and second to renovate our bathroom from a…read morestandard builder tub to a beautiful shower. From the beginning they gave us suggestions while taking our desires and designs into account. All the guys who came to do both projects were professional, friendly, conscientious, and careful. We recommend Ace Tile whenever can.

I highly recommend Ace Tile. we have used them twice to fabricate Silestone - for our kitchen and…read moreagain for our bathrooms. They truly go overboard to make their customers happy. In this day and age of product and service providers essentially thumbing their noses at customers, wouldn't it be comforting to know your hard surface fabricator will really care about you and the job you hire them to do? Mahalo nui loa to Ace Tile, I really appreciate you!

As a consumer, I don't like the hard sell, so I really appreciated the approach at Paradise…read moreFlooring. They were helpful, knowledgable, informative, and patient with me as I struggled between a couple of options. They were able at help me look for carpeting that fit my needs, without making me feel pushed - or like I was getting the hard sell. They were able to tell me what they had in stock, and for choices that were not readily available, how quickly these could be shipped to Hawaii. And...they were nice about everything...When I had questions about the process, they responded to my e-mails in a very timely manner. Paradise did not do the carpet installation themselves, but they were able to provide me with contact information for vendors that they had vetted and found to be reliable. This was very helpful - as the vendor I chose was one of their recommendations, and he was also very good.

We had a fantastic experience working with Lance from Paradise Flooring. From day one, he was…read moreresponsive, knowledgeable, and easy to work with. We had originally been leaning toward LVP after seeing so many Instagram videos saying it was the way to go, but Lance suggested the Bravewood hardwood hybrid line -- and we're so glad he did. It wasn't something we had on our radar, but the quality and look ended up being exactly what we wanted. It's beautiful in person and feels really solid underfoot. Lance helped us lock in the right materials -- even securing low-stock items in advance -- and gave clear, honest insights into the differences between flooring types and carpet fibers. He also ordered samples for us right away so we could see everything in person, which made the decision process a lot easier. He even helped coordinate with our flooring installer, which saved us time and made the whole process feel more seamless. Lance was always on top of things -- following up, sharing timelines, and making sure we felt supported every step of the way. Even little details like stair nosing preferences were handled with care. Payment and logistics were smooth, and overall, Lance made what could have been a stressful part of the renovation feel really manageable. Highly recommend Lance and Paradise Flooring -- professional, easy to work with, and genuinely wants to help you make the best choice for your home. Mahalo again, Lance!

Had Byron come and do a deep clean on our cultured marble soaking tub and shower with porcelain…read moretub. Arrived on time, looked over the 2 tubs/shower and went right to it. Did an awesome job and was very pleased with the outcome. Definitely recommend him and will not hesitate to call him in the future.

I scheduled another redo for my other tub. This time I added the walls instead of doing just the…read moretub. And wow! My house stank up so bad. I was not antisipating how toxic my home was going to smell. And I have a 2 year old. So we ended up walking outside for hours just to kind not be inhaling all of those fumes. Besides that, I am very satified with the service and technician work. The job required a little more creativity with how much was corroded. But they did an amazing job prolem solving it all. I appreciate it. Highly recommend.

Excellent tile shop with very knowledgeable Sales and Customer Service Associates!…read more Orders are easy to place and they call you when your order is in for pickup. So far- they have delivered everything I've ordered earlier than expected - very shocking (plus)! They are also super friendly in loading up your trunk at the back pick up area. I had 2 cracked tile boxes out of 19 and - they replaced and ordered them for free. Great tile selection and service!

Thank you to staff at Daltile whom have made my visit so very comforting- Daltile always provides…read moreexceptional customer service, material selections are always of the highest quality, and samples have made my job a whole lot easier!

Mom and I went there on black friday. What a deal for the services and material we received. Upon…read moreentering, friendly staff and even offering a drink on a humid day. Once we picked out the carpet color we wanted Robynyl helped us and got it expeditely cut. Value was great! Mahalo from Mrs.Moniz and son.

For best deals. Go to back room. CLOSE OUT. Big discounts. See Jessica Peralta, Sales…read more Appointment with Jessica on a Saturday morning. Looking for vinyl planks. Jessica walked us to the back room where we got a good deal. Vinyl planks were of good quality and the color we were looking for. There was enough for the renovation. Jessica also recommended a licensed contractor to do the installation. Marcus Yeung was able to arrange the installation within 1-2 weeks. Took 3 days to complete installation. Note: Pay half upfront, other half before work starts. Highly recommend. Excellent service.

Jim and his team did a great job with our foyer renovation…read more He was efficient, friendly, professional and we are so happy with the work done! Thank you Jim!

We recently worked with Jim from Ceramic Stile, and we are happy with the results. While our…read moreproject took a bit longer than expected and had a few minor hiccups along the way, the floor turned out beautifully in the end. We have had several compliments on it from visitors. We chose a tile that looks like wood. It took about 3 weeks to tile about 800 sqft of apartment. Jim clearly cares about the satisfaction of his customers. He is willing to work with you to ensure you are satisfied with the work. Mahalo, Jim!

Dekton Porcelain shower wall was purchased from Tom Ching, New Porcelain shower wall looks great…read moreand very easy to maintain. Installed in a few hours with contractor that was recommended by Tom. They were easy to work with and fitted shower walls perfectly, I'm glad that I chose Porcelain shower walls over Corian, Quartz, & Cultured Marble shower walls instead

I'm writing this as someone who started shopping for our home renovation. Their customer service is…read moreexcellent. My husband and I went on a Saturday and only had time to visit 3 other places. They were by far the best. While small, their showroom of quartz, tiles, and sinks were super helpful. I had been to Home Depot and Lowe's but wasn't happy with what I saw. It was here that I made my decision on what I wanted. The other thing that set them apart was that they weren't pushy. I've been in outside sales for most of my career, so I know what a really good salesperson should be like. Okay, fast forward...didn't finish my review, so I'm adding my experiences. Still stand firm on my review so far. Tom has become my reliable buddy and has been soooo helpful. I've even asked him for his opinion on my choice of paint colors to match my bathroom tiles and their accents. He's been great. I've dropped by so many times, I'm surprised Tom doesn't get tired of me. He's so patient and not pushy. He never made me feel like I was a bother (which I'm sure I was.) We bought the bathroom tiles for our shower at a great price. Their warehouse guy who brought out my order and loaded it into my SUV was super helpful and friendly too. I made the right choice in purchasing my products for my bathroom reno with Selective Stone.

Unbelievable Results - Like New Floors!…read more I cannot say enough about how amazing our travertine cleaning turned out -- it's truly UNREAL! Our travertine floors had never been professionally cleaned before, and they were long overdue. Remus and his son from The Grout Doctor did an outstanding job in our kitchen, bathrooms, and laundry room. They were professional, thorough, and clearly take pride in their work. The before and after photos? Absolutely jaw-dropping. It's like we have brand new floors! If you're even thinking about natural stone cleaning, don't hesitate -- call Remus at The Grout Doctor ASAP. You will not regret it!

It's been a while since our renovation and as expected the floors, even though they get mopped…read morewe're looking dirty. Too much to try to do ourselves we called the grout doctor. Quick test so we could see expected results, quote and scheduled service. The day for service arrived... they carefully taped the cabinets to protect the wool, then scrub, scrub, scrub with their big machines. Great job! Everything felt clean. The light grout was impossible to get clean enough so we got another quote and had the grout refreshed and sealed. Everything looks brand new. They did a great job and we're very happy. Prompt, thorough, efficient, polite and quality work Thank you Grout doctor

It's rare that you have an opportunity to work with a contractor that meets all of your…read moreexpectations. Chris was actually a recommended contractor by the company that we purchased the tile from. I contacted him for an estimate to tile 2 lanais that totaled 170 sq. ft.. He arrived promptly for our initial meeting and a proposal was received within 24 hours. Within 1 week the work was scheduled and completed in 3 days. Work started each day at 7:30am and Chris arrived promptly on time each day to ensure all was in order for his work crew. At the end of each day, Chris visited the job site to inspect that the work was progressing properly. He even made a special trip on the third day to fine tune the grout and acid wash the tile. Chris is personable and honest. He is only the second contractor out of many that I would totally trust working on my projects. I would not hesitate to contract his services again in the future.

I love it when you can reach out to a business and get A+ service!! I called on a Monday, and…read moreChris himself answered the phone. When I explained that a friend of a friend recommended him, and I would like an estimate to install flagstone on my lanai, he offered to come the next day to give an estimate. He arrived on time, gave me the estimate. He asked if I had a timeline. Long story short, 10 days later (we agreed he would start the next week, the job took 4 days from prep to seal) Chris and his crew were finished and I am posting the review. I can't say enough positive things about them, and there were no negatives!! I would not hesitate to recommend this local company!! Mahalo Chris Côte and crew!