I had a hearing test and ended up purchasing hearing aids. I love them! Dr. B is lovely to deal with and a true expert. Great service! Easy access and easy to deal with. Just nice people. read more

This review is not about Dr. Prasad's medical competence, as I never actually met him. It concerns the overall management and transparency of the practice. I scheduled an appointment with the expectation of seeing Dr. Prasad for a second opinion regarding my hearing loss and tinnitus. At no point during the scheduling process was I informed that I would be seen by a nurse practitioner instead. This was my first appointment, and I had specifically chosen this practice based on recommendations from two friends, traveling from Virginia to Maryland to see Dr. Prasad himself. After my consultation with the nurse practitioner, I asked if I would now be seeing Dr. Prasad, only to be informed that he was not even in town. I found this extremely disappointing and misleading. Additionally, my insurance was billed not only for a standard office visit but also for a separate microscopic ear exam. I have consulted with two other ENT specialists in the past, and neither charged separately for examining my ears with specialized equipment. I was not informed in advance that this would incur an extra charge, which felt exploitative. In my experience, the practice lacked transparency and professionalism. I left feeling misled and disappointed, and I would not recommend this practice to others. read more

I have never EVER been treated so poorly or rudely by a physician in my life. Here's my story: - I sat in the waiting room for TWO HOURS before seeing him - He was the rudest physician I have ever seen - He became angry with me for asking questions - He argued with me about my own medical history - He left the exam room in a huff without saying Thank You, Good Bye, or the other normal pleasantries that happen between decent human beings - He said "I don't care, it has to be redone." when I told him I had just had a test done and didn't want to repeat it for financial reasons. - I left the office in tears. You decide.... read more

I'm shocked at most of the reviews I'm seeing here. Dr. Prasad is one of the kindest and best doctors I've ever had. If it weren't for him I would currently be either deaf or have a cochlear implant. Instead Dr. Prasad found an alternative surgery for me. John's Hopkins would only offer me endless steroid injections or a cochlear implant. Dr. Prasad performed a relatively unknown surgery called a "round window perfusion". I was able to get back 60% of my hearing. This was done in February of 2005. I will admit that I did spend a lot of time in his waiting room and I had issues with his staff. There were only two people back then. Maybe things have changed but I have no doubt that he cares deeply about his patients. It sounds like he's simply too busy. read more

The office is clean. The doctor himself is not a bad personal. However, it did not appear that he was interested in solving the issue. Instead, he was in a hurry, and is selling me a procedure not covered by the insurance worth thousands of dollars. It was as though I was in a car sales office. We walked away without any value or solution. read more

Terrible experience, I had to wait 30mins to see doctor and still he was busy with other patients. Why you double book? I had to leave coz of work such a waste of time read more

This man saved me. I had a large skull tumor attached to my Durum that actually had my brain turned to the side and connected to my skull. I had seen 5 previous doctors who considered me crazy and could not find the cause of my intense suffering.. including multiple motor control problems and bleeding from ear, nose and mouth. I had been suffering for about 6 years with chronic ear aches, roaring in my head, depression from pain.. and not a signal doctor recommended an MRI until Dr. Prasad did a hearing test and saw that my right ear was 60% loss. He immediately ordered the MRI and the near golf ball sized thing was found.. he removed it the very next morning at Suburban and I made an amazing recovery. Now let me tell you that since this happened.. I have met many people who had tumors in the same area who have many problems caused by different surgeons, including problems walking and a multiple motor control problems.. do you know how many nerves are in this area of the head?? And he got this thing out without messing me up.. say what you want about your minor complaints.. but look up this guys achievements and you will see why he was able to perform this... he's an incredible doctor and has some of the most beneficial treatments and capabilities. 10 years later.. I had some problems in the same area and he brought me in and checked out everything the same day.. CAT/MRI turned out I'm fine. Nothing but good stuff to say about this man. read more

I stopped going to see Dr. Prasad. Here's the last straw that broke the camel's back. They sent me a bill for several hundred dollars for 3 or 4 visits years prior. When I called, their response was basically that I can make partial payments if I can't pay it all at once. When I told them that I would have not kept returning if I knew that I would get a surprise bill years later, the response that I literally got - I'm not kidding - was "aww." That was their billing person's entire verbatim response. I'm done. read more

I had an appointment scheduled, first thing in the morning. He was 55 minutes late. This was a re-schedule as my first appointment was cancelled because I was told he had a surgery come up. I figured I already was going to be late for work and don't want to have to wait weeks for another one - I should just wait. The front-desk said he was stuck in traffic. I know traffic sucks in the DMV, and that's why people leave early enough so if traffic is particularly bad you're a few minutes late. I figured there must be a huge accident. When he arrived he said actually he was late because he was called to consult on a colleague's emergency ear surgery. So now I'm upset because he's late and I have 2 different stories but highly unlikely. I don't know what to believe and I certainly won't believe his diagnosis- which involved a battery of tests and to come back again. I asked for my bill to be discarded, if nothing because I had to wait so long. Billing said, well you waited and you could've walked away (they told me he'll be here in a few mins). They could have apologized and erased the bill at least. They didn't, other doctors do. This doctor doesn't care about you, your time, or your health. He cares about making money- that's just the facts. read more

I can't explain the other comments made by a patient of Dr. Prasad for I have never experienced better medical attention or service. I found his level of attention comforting and reassuring that my ear issue could be resolved. Office wait times run about 10 -15 minutes behind, which means he spends time with patients and does not rush from us along, assembly line style. His staff is efficient and accomodating. read more

Billing issues, no bueno... something went wrong and the office never called to reach out for payment. Next thing you now you're in collections and your credit score is down 80pts. ... I think this may be some kind of scam but too lazy to investigate. read more

Terrible service. First the office called and changed an appointment to later in the day. Then later that day, completely cancelled. And they knew it was urgent he see my daughter. We are established patients...done two surgeries in the past (both failed). Scheduling has always been difficult, but was told he was one of the best. No longer willing to put up with cancellations and waiting at least 45 minutes to be seen when the appointment is kept. Since prior surgeries failed, no longer think he's "the best." read more

I found this ENT through ZocDoc and the reviews were incredible. I was skeptical due to the amount of appointments available and then later the office space. Come to find out, they offer some 'clinic hours' here and there and it was all coincidental. Their current office is only temporary and the doctors are amazing. I've had nothing but good experiences and no waits with this office. They are kind and encouraging and always thorough and informative. I am now commuting far to see them, but I will always do that for an incredible doctor and experience. Thanks for helping me breathe properly! read more

Dr. Prasad has been working with my son for 5 years. His problems are extreme and Dr. Prasad has worked so well with him. My son has Aspergers Syndrome so has challenges. Since Dr Prasad moved into his new offices the wait room experience has improved dramatically. He had such a high demand and I think they never said no to an appointment but now there is little to no wait time. They worked with me in 2008-2010 when I couldn't get my insurance company, BCBS, to cover Kris's surgery. I can't say enough good things about this doctor and highly recommend him. He has been very kind and gentle with my son and worked with us through some challenges with his Middle Ear. He uses the latest technology for implants and I can't imagine better. read more

A FRAUD! Dr. Prasad personally bought over $20,000 worth of surgical instruments from my company in September of last year, and as of today, Sept. 7th, 2017 he still owes over $17,000 of that balance. He will not return phone calls despite personally promising to pay the full balance several months ago after explaining he is getting a line of credit. That was a LIE. As far as I'm concerned, he is despicable to order these with the malicious intent of never paying us. If this is a sign of his character, I would be very careful deciding to become one of his patients! read more

I saw Dr. Prasad last week for the first time, and came away very concerned that he did not really understand any piece of my condition in the 25 minutes I spent with him, though he was quick to criticize the opinions of the other doctors who have worked with me for months. As a patient with a complicated history and current complex symptoms, I wanted to consult with him concerning my suspected vestibular migraines. After taking an hour to painstakingly fill out my detailed patient history on paper, I went in for my appointment to find that he had not read it, nor was he interested in doing so. He asked me to recount my history and current problems orally, much of which I have to refer to my notes to remember, due to my associated cognitive problems. I think this irritated him, because he half-listened, half-interrupted me in the process, cutting me off frequently to say that previous treatments/diagnoses were completely wrong and that he would do surgery himself to fix the problem ASAP. He jumped all over the place from topic to topic, and when I asked if he would provide a signature for accommodations at work related to my symptoms, he said he wouldn't consider it until after a battery of tests and a follow-up appointment in three weeks. So, in conclusion: not the right doctor for me. If you want someone who listens and pays attention before rendering an opinion, look elsewhere. read more

I made appt thru zocdoc, took off work and got to office and they did not even have my appointment on the books- oh and by the way, the doctor was not even in the office - was in surgery. The office forgot to check their zocdoc appts. The office was also a dump- no signage on the door (only f4) and I had to knock on the door to be let in - the staff who greeted me was in jeans and a tee shirt, very unprofessional looking and she was sitting behind this tiny unkept messy desk- thank heavens doctor was not in as if his office and staff are an indicator of his standards, I think it was my lucky day not having an appointment - just awful experience and impression! read more

Exceptionally dishonest. Only interested in profit and will try to charge for procedures and doctor time that were never performed. Does not have even casual interest in the patient. Strongly recommend to avoid! read more

Dr. Prasad is a fine physician and a very nice man, but he's become extremely unreliable when it comes to his appointments. His office will schedule, then re-schedule, then re-re-schedule his appointments, often at the last minute, based on his personal and surgical schedule, which changes all the time. He also gives the very strong impression that he does not value his patients' time. Indeed, his office staff readily concedes that as a routine practice, he is 20, 30, or even 45-60 minutes late to his appointments, and as a result, the waiting room is packed by the time he eventually arrives. Like many of his patients, I imagine, I work full-time and have many personal and professional obligations. Thus, when I make appointments, I do my best to arrive on time, and I don't think it's expecting too much that he does the same. The other consequence of his incessant lateness is that he ends up rushing through appointments, presumably so he can catch up with the backlog. When you do eventually get to see him, it's rush, rush, rush. I feel sorry for his staff; they are constantly having to apologize to fuming patients on his behalf. My young daughter and I have been going to Dr. P for a couple years now, but I have recently made the decision to leave his practice for another. There are many good doctors out there; patients thankfully have choices, and unless Dr. P makes some major changes, I suspect he will continue to lose patients to other physicians who are more reliable and more respectful of their time. read more

In March, 2017, I responded to an announcement on a reputable DC radio program promoting Sinuplasty Surgery performed under the practice of Dr. Sanjay Prasad. After contacting Dr. Prasad's practice, I was referred to Dr. Jared Tompkins. Dr. Thompkins informed me that he worked under the oversight of Dr. Prasad and, Dr. Prasad would be reviewing his cases and may even be present during the Sinuplasty surgery which I ended up having performed in April, 2017 by Dr. Thompkins. (Note, it was reviewing the relationships of experiences of former patients of Dr. Prasad and, being told that Dr. Prasad would supervise the procedure that I developed confidence to pursue this procedure with this practice!) I contacted the practice twice this week (November, 2017) over a concern I have with my sinus irrigation. I was told that Dr. Thompkins is no longer with this practice and, the practice has no forwarding information for Dr. Thompkins. When I asked to speak to or see Dr. Prasad to discuss the issue, I was told Dr. Prasad does not specialize in sinus issues; his speciality is with ears; if I am having problems, I should consult my primary care physician! read more

After seeing an ENT and a neurologist for chronic vertigo, dizziness and imbalance I was referred to Dr. Prasad. After reviewing his website and videos where he professes he specializes in diagnosing, treating and helping patients with these specific symptoms, I scheduled an appt. (1st red flag - you can get an appt with a specialist the day after you call?) My first visit he diagnosed me with Meniere's disease; my 2nd visit 1 week later, he prescribed a non FDA approved medication (2nd red flag?); and 2 weeks later on my 3rd visit, he said I didn't have Meriere's disease, stated 'there's no pill you can take to make you better', 'you may never get better' and 'there's nothing else I can do for you'. (Hmm, Specialist? His website videos? 3rd and final red flag) Not only is Dr. Prasad extremely arrogant and dismissive, he is certainly not a specialist. He does not listen, his documentation is severely inaccurate and when he is asked questions about documented research/treatment from accredited sources (Mayo Clinic, VEDA), he dismisses it as 'nonsense'. I have worked with doctors and surgeons for 20 yrs prior to moving to VA - never have I experienced such an uncaring and rude doctor. My husband and I were left speechless at my 3rd visit; however, we were fortunate, we only had 3 visits. read more