This was my second visit and I felt like things were handled with care. The doctor took the time to…read morelook through past notes and made sure to address what I came in for. Communication was clear and respectful. I had a few questions and they didn't brush anything off. Front desk was fine and got things sorted without too much hassle. Overall the care felt steady and reliable.

Dr. Morishima is excellent and listens to her patients needs. She has been our family doctor since…read more2009. She is very direct and open with her patients and Works to follow through on requests and information We need. Her team is great and caring and actually Call you back when they say they will. We don't always Agree on everything but she goes above and beyond To keep us healthy.

Great experience visiting Dr.Lin's office. They provide detailed instructions on their website and…read morethe staff is very helpful in answering any questions. Also, seem very well organized. Dr. Lin seemed very thorough with the examinations, review, ensures quick turnaround for the results and also was very patient and helpful in answering any questions. They have a private parking lot. Would definitely recommend this practice.

Easy quick ! The Dr is amazing! Very responsive & professional . Got a tb test for $50 very cheap!read more

Personal Care was great, Excellent Quality of…read more Professionalism. The Staff was very Attentive to my needs. The Anesthesiologist Tom introduced himself to me. I was asked if I had any concerns or questions. His bedside Mannerism with excellent. Then I met Tony, my Doctors Technician. I met the whole team. They had music in the background. which reduced my anxiety 100%. Dr.Raju did an excellent job on me. Thank you, Advance Surgery Center. Ida Williams

The doctors are very good but the staff is awful: The staff are all people who barely speak…read moreEnglish.The nurses came out to call patients and no one understood them, as they could not pronounce any of the patients' names. Seriously the woman couldn't pronounce "Thomas." The nurses assistants all need serious training in English pronunciation and basic manners. It's disappointing.

This is the list disgusting "medical" facility I have ever seen…read more There's blood on the floor in this room. The footstool here has never been cleaned, not even in a cursory way. The nurse who did intake had zero bedside manner. Do sick people deserve filth encrusted waiting rooms? Do not go here unless you want to risk getting even more sick.

I *like* this place. Long story short: came here a while back to get a possible broken rib…read morediagnosed, from playing hockey. They ordered x-rays, couldn't see anything major, although it might have been a hairline break. All good. They had a sign out front, that they could do std/typical personal care physician stuff. I like my doctor at Sutter, but it takes months to see her. Here, I got an appt within 2 weeks. They ordered the expected labs, and I really liked the whole experience. I knew I was pre type 2 diabetic, but my a1c number was fine, which previous to Sutter, Kaiser never looked at. They only ever looked at that day's mg/L or whatever the units are, the one that's supposed to be less than 100. I also have borderline high blood pressure, but they had measured it a few times here, and I had some previous numbers I showed him too. All good, don't need to be on medication. I had Mathew Felix. Not on purpose, but I asked him about a whole bunch of stuff, and from his answers, he was not only quite knowledgeable, but I could tell he still reads about all this to stay up to date. That is AWESOME! So this Urgent Care and Matthew is my new personal care physician.

I work professionally in the Medicare industry and have had the pleasure of interacting with Dr. Le…read moreand Dr. Do at both their San Jose and Milpitas locations. Having worked with many physicians in this field, I can confidently say that these two are truly exceptional. They are patient, thorough, and genuinely take the time to listen to their patients concerns. My parents had been seeing their previous primary care physicians for over three decades, but recently, the service became unacceptable. Dealing with outdated office systems--like being forced to physically pick up a paper referral in 2026, was incredibly frustrating. I had been encouraging my parents to give Dr. Le and Dr. Do a shot because I knew how impressive their practices were. They are modern, tech-savvy, younger physicians who leverage the latest technology to enhance patient care, which I find incredibly important. My parents finally made the switch, and they had their first visit today (June 4th, 2026). I was blown away by the amount of time Dr. Le spent with them; he was diligent in getting to know their health history and provided thoughtful, actionable recommendations. Thank you, Dr. Le and Dr. Do, for the high level of care you provide. I look forward to continuing to send referrals your way!

I recently chose this clinic after doing research and seeing all the positive reviews. Walking in…read morefor the first time for an annual check up, I was super nervous, my legs were shaking and I could feel my blood pressure rise. All the stress instantly disappeared after I was greeted very warmly by Ms. Thuy and Dr. Lan Do. The experience was great from start to finish! Dr. Lan Do is very kind and knowledge-able. I would absolutely recommend this clinic. I feel healthier already LOL!

This medical center is really rubbish. Every time I make an appointment for a physical examination,…read moreI have to wait for a long time. The attitude of the front desk staff is very bad.

Very clean, large reception area. Staffs are friendly and helpful. Has it's own pharmacy…read more Need to join member. No fee just need some information. Will leave review for the visit later.

I had surgery at this hospital earlier this year. I want to be clear that my review is not about…read morethe doctors, nurses, or the clinical care I received. The medical staff provided very good care, and the facility appeared clean, professional, and well maintained. My concern is limited to the billing and post-procedure communication process. After the procedure, I reviewed the Explanation of Benefits from my health insurer, and the amount billed to me appeared to be significantly higher than what I understood to be the insurer's indicated patient responsibility. Because billing matters can be complicated, I tried to contact the hospital to ask for clarification and to request a written review of the account. In my experience, however, the process was very difficult to navigate. The available communication appeared to rely mainly on phone calls during business hours, which was challenging for me because of my schedule. I left voicemail messages explaining the issue, and I also sent fax communications asking the hospital to review the account and respond. As of this review, I have not received a clear written response resolving the discrepancy. I later contacted my insurer to seek clarification as well. From my understanding, the balance may still be treated as unpaid or not fully resolved, although the matter remains under review. I am continuing to work with both the insurer and the hospital to understand the final amount, if any, that I actually owe. What has been frustrating is not the medical care, but the lack of a clear and accessible written communication process for a billing issue involving an insurance EOB. If the hospital disagrees with the insurer's EOB or believes additional patient responsibility applies, I would expect a clear written explanation so the patient can understand the basis for the charge and address it appropriately. Again, I appreciated the clinical care I received. However, the billing follow-up experience was stressful, time-consuming, and difficult to resolve. Prospective patients may want to confirm in advance how this hospital handles insurance billing, EOB discrepancies, written billing disputes, and communication options other than phone calls. I would also encourage prospective patients to read a range of reviews, including lower-rated reviews, before deciding where to receive care.

The team at Los Gatos Surgical Center is amazing! They are welcoming, knowledgeable and efficient…read more They made sure I felt informed, safe, and comfortable from start to finish. They all worked really well together and show genuine care for their patients. Colonoscopies are a necessary evil, but they made it a quick and easy process.

Diana from the Los Gatos location is extremely unprofessional and rude for someone who works at a…read moremedical facility with Stanford. Not only was she condescending about the Winchester location being closed as if I a pt was supposed to know that, it seemed like she hated the fact that she had to pick up a phone and answer some basic questions with basic human decency. This is not CI CARE that Stanford talks so much about. Nobody wants to go to urgent care, it happens for urgent needs of a medical issue. Diana I suggest you care more about your job and how you treat people or go to valley med.

Nice small location for Stanford express care. Needed immediate care and it was available here…read more Easy to locate as they are on the corner next to Starbucks. They have a small private parking lot. Dr Christina and staff are super friendly and caring. Very modern inside. I would come back here again if needed. [50R,2024]