I've been wanting to do some sculptural carving so I stopped in to buy a entry level gouge…read more Turns out the price was first lesson in gouging. I didn't bring my phone with me and if I had I would have discovered that the $89 beginner roll from BeaverCraft I just purchased has a MSRP of $60 on the website. I guess we're dealing with a 30% convenience fee here. Oh, looks like I also was hit with a $2.55 fee for using a card. More convenience.

I understand that this is a family run business, and in fact that's why I was happy to pay their…read moresomewhat higher prices: I think it's important to shop local even if it costs a little more. However, after my interaction with the owner today I can no longer recommend that anyone come here unless there is absolutely no other option. Usually their prices match or are close to the MSRP of the products they stock. In one case, they had a set of gouges that I was keen on learning about, and so I read about it online. The reviews were great, but the cost Alpine was charging was over twice the MSRP. I called to ask what the reason for the disparity was: perhaps they had them professionally sharpened" The owner took great offense that I had, in his words, the "gall" to question his pricing model. I apologized for any offense I had caused, but he was not having it. He effectively said he was not interested in ever doing business with me again, saying 'I hope we never see you again". So, long story, short, unfortunately this is another local business where the harsh realities of trying to make a profit in a tough, increasingly online, market are taken out directly on the consumer, and the consumer is supposed to be happy and meek to be given the opportunity to shop locally. There are good stores to buy wood in Albuquerque at almost half the price. My advice is to save your money, and your sanity, and avoid this business.

Our experience with Spotted Owl was outstanding! We were looking for some kiva corbels for a…read moreproject and didn't have time to wait a week or more for a custom order. We stopped by hoping to find something in stock that was close enough to work. David was awesome. He was able to create two custom pieces that match our existing kivas and size specifications exactly, and he had them ready for us at 8:15 the following morning. A++ for both service and value!

We were in Santa Fe for a vacation and stopped by Spotted Owl to buy some latillas for doors in a…read morevanity and linen closet doors that I'm building. The owners were very helpful When the door opened into their shop, I asked to get a tour. I learned so much. They can mill timber as long as 45 feet. I mentioned opening the throat of my 1950s Atlas band saw to allow 12 inch resaws, and he took me to the modification of his Delta that's basically the same thing. It convinced me to go for it. If you need corbels that are truly traditional, they have every pattern you'd want, and the expertise to cut them for you. I've been working with wood for over 50 years, and they are the best you'll find.

They provide poor materials and shoddy saw work. Bought two 8" posts which were a mismatch, a…read moreheader beam had numerous cracks and the corbels did not have matching curvature and saw cut errors not corrected.

From the owner: Builders FirstSource is the nation's largest building materials supplier. Our Santa Fe NM Lumber…read moreYard proudly serves builders, contractors & remodelers in Santa Fe and surrounding New Mexico Area with their building supply & construction needs. This facility offers the following building supplies & services: Lumber and Building Materials, Business Center, Pro Retail Store, Customer Pick Up | Will Call. Cold weather doesn't slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!

This place is old and historic, yes it junked up but it's 100 years of life sitting there. As long…read moreas they provide good service. That's a lot of what matters. Yes it could be cleaned up. But sometimes looking back in time is kinda cool.

Love Hansen's! Have purchased lumber form Hansen's since we…read morefirst arrived in Santa Fe 12+ years back. Have NEVER had a problem with anything we have bought from them, as a matter of fact, we have been so satisfied, that we purchased most of wood for outdoor projects from them. We calculate our own needs, but will consult with them to double check and if we end up short, well, we just buy more...... Not only has the wood held up extremely well, in our rather brutal weather, it ages nicely and we continue to receive big complements on the wood, and the work :-). Hansen's is also rather GREAT to work with, when very specific needs arise. I have purchased what I need for my for my outdoor pottery class firings, and can safely say NO ONE in town has what I get from them. Customer service is GREAT, and we are very thankful to have a business that has been operating in Santa Fe for as long as they have. It's a pleasure to do business with them. Go and see for yourselves, you won't be disappointed.

I would give them 10 stars if I could. Heidi has helped me pick out tiles based on my conversations…read moreover the phone. Even sending me photographs to decide between two different color tiles.

Awesome tile and lighting selection Extremely friendly and…read morehelpful with selecting merchandise Great prices Most tile is in stock for instant gratification and no long wait for merchandise to arrive

After several years of being loyal customers and using this family owned company for virtually…read moreevery outdoor project, we had an extremely poor experience with our most recent 50yd mulch delivery. This debacle has been shocking and very, very demoralizing. If you use this company, be aware that they *may* deliver an entirely different product, charge you for the 30% higher cost per yard than what you ordered, and also charge for the $150 delivery of the wrong thing, and then blame you for not knowing the mulch was wrong BEFORE it came out of the truck. Be also aware that you'll encounter multiple employees who don't know what the company policy is on incorrect deliveries, and will attempt to blame customers for not being able to predict the myriad ways a very straightforward project could cost $1200 more than expected. Yikes!

I literally called them more than a dozen times over several weeks to check if they have a certain…read moregravel in stock. They never answer the phone and you can't leave a message. I guess they want you to drive all the way to their lot to see if they have what you need. I'm using Southwest Landscaping Materials instead, they answer the phone and are helpful.

Great job and fast service! 2 days. I will be using them for future projects in my art business.read more

I've been a working fabricator for 30 years. My experience with NM Metals LLC at first was good but…read morenow I cannot in good conscience recommend this company at all. They lack the ability to make cuts to a specified size. I ordered 90 pieces of 16 gauge 3/4" square tubing at 52" that they charge me over $250 for. There was no consistency in the cuts. That varied 1/2", some less than 52" and some more that 52". Additionally they sold me a thicker material than I wanted. They lack customer service and made no effort to correct my order. They hung up on me. Now I have to recut every piece of metal. I've lost time and money. I will never use them again.